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Business Profile

Billing Services

Billshark

Reviews

This profile includes reviews for Billshark's headquarters and its corporate-owned locations. To view all corporate locations, see

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Billshark has 2 locations, listed below.

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    • Billshark

      35 Parkwood Dr Ste 110 Hopkinton, MA 01748-1727

      BBB accredited business seal
    • Billshark

      PO Box 92 Hopkinton, MA 01748-0092

      BBB accredited business seal

    Customer Review Ratings

    4.13/5 stars

    Average of 261 Customer Reviews

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    Review Details

    • Review fromCarlos A

      Date: 11/06/2024

      3 stars

      Carlos A

      Date: 11/06/2024

      They were not able to change anything at all for me. It's pretty much what I expected I guess, getting savings for nothing seems too good to be true, and it is. They got small one-time credits with two providers, which are overall not worth it, and now my accounts show that I've already received customer retention bonuses which may affect future deals. I wouldn't bother, and next time I want to try to reduce my costs I'd just look at all the available plans myself.

      Billshark

      Date: 11/07/2024

      Were sorry to hear about your experience with Billshark and understand your disappointment. It appears that you had already secured the best rates available with your providers, which is no small feat, so congratulations on achieving those savings on your own.

      Our goal is always to help our clients find the best savings possible, but in cases where the current rates are already highly competitive, additional long-term reductions may not be feasible. The one-time credits secured were intended to provide immediate savings, though we understand that they may not have met your expectations.

      Please know that we continuously monitor our providers for new savings opportunities, and if one arises, well be sure to review your account again to see if theres additional value we can bring you.

      If you have any further questions or need assistance in the future, wed be happy to support you in any way we can. Thank you for sharing your feedback, as it helps us continue to improve our services.

    • Review fromHunter M

      Date: 11/05/2024

      5 stars

      Hunter M

      Date: 11/05/2024

      ***** was awesome saved me $720 off of my spectrum bill! Thank you so much! She promptly called me (which I missed). I called her back and she picked right up! Her customer service was top notch!

      Billshark

      Date: 11/15/2024

      Thank you for the fantastic review! We're so glad to hear that ***** was able to save you $720 on your Spectrum bill and provide top-notch customer service. We appreciate your kind words and look forward to helping you again in the future!
    • Review fromLaTonya S

      Date: 11/04/2024

      5 stars

      LaTonya S

      Date: 11/04/2024

      Thank you so much for the communication while taking care of this. **** was awesome and I now am updating my monthly budget with glee. **** was personable and efficient and saved me money. Ive already received an update from Xfinity about the change to my bill.

      Billshark

      Date: 11/15/2024

      Thank you for your wonderful review! We're so happy to hear that **** was able to assist you and save you money. It's great to know that the changes to your bill have already been processed with Xfinity. We appreciate your kind words and are thrilled to have helped you update your budget with ease!
    • Review fromChristopher S

      Date: 11/04/2024

      5 stars

      Christopher S

      Date: 11/04/2024

      Saved me $230 to date on cell phone bill. Easy process, and effective service. Can't really ask for more than that. Would love to use on my home and auto insurance bills

      Billshark

      Date: 11/15/2024

      Thank you for your positive feedback! We're thrilled to hear that we were able to help you save $230 on your cell phone bill with an easy process. While we don't offer home or auto insurance negotiations at this time, we truly appreciate your suggestion and will keep it in mind for the future. Thank you for choosing Billshark!
    • Review fromLiberty E

      Date: 11/03/2024

      5 stars

      Liberty E

      Date: 11/03/2024

      **** was awesome! She really saved me a little over $200! I'm totally happy about this! I have to have Internet but it was getting too expensive. She let me know she was on the case and then a couple days later, I got a text from my **************** saying I'd been issued a credit! Thanks **** and Billshark!

      Billshark

      Date: 11/15/2024

      Thank you for your wonderful feedback! We're so glad to hear that **** was able to save you over $200 and make your Internet costs more manageable. Its great to know the process was seamless for you. Well be sure to pass along your thanks to ****! If you need further assistance in the future, don't hesitate to reach out. Thanks for choosing Billshark!
    • Review fromMaddie C

      Date: 10/31/2024

      5 stars
      Such an easy process and they saved me $300 a year on my Internet bill!
    • Review fromAmanda F

      Date: 10/31/2024

      5 stars
      Holy cow these people are amazing. They dropped my Internet bill from almost 100 bucks a month to $10 crazy savings.
    • Review fromErik B

      Date: 10/30/2024

      5 stars
      **** did a great job and was able to lower my wireless bill by over 30%.
    • Review fromNatali A

      Date: 10/30/2024

      5 stars
      ******** was amazing! She provided great service all the way.
    • Review fromDan W

      Date: 10/30/2024

      5 stars
      Appreciate the savings on my Xfinity bill! Would recommend to my friends.

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