Reviews
This profile includes reviews for Billshark's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 261 Customer Reviews
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Review fromRick P
Date: 10/11/2024
4 starsgreat job and saved me significant money $ over a two year period!Review fromJosh F
Date: 10/11/2024
5 starsExcellent service that has saved me money everytime! ******** was terrificReview fromDavid L
Date: 10/10/2024
5 starsThey did an excellent job negotiating a lower price. Good communication, would highly recommend Billshark!Review fromWill K
Date: 10/10/2024
5 starsBillshark saved us $90 on our satellite internet bill, equivalent to one month of internet service. No effort required on our part, beyond basic info to get them started. Was happy to share part of the savings with them, and would definitely use their service again.Review fromJohn P
Date: 10/09/2024
5 starsThe process was easy to set up, the people were very helpful when needed help.Review fromSalman H
Date: 10/07/2024
1 starSalman H
Date: 10/07/2024
This is a scam. Please stay away. I never responded to their emails and they still considered me a customer without my active consent or knowledge, and then sent a bill or 100s of dollars. Stay away. Very deceptive company.
Billshark
Date: 10/08/2024
Thank you for bringing this matter to our attention. We apologize for any confusion or frustration caused.
Our goal at Billshark is to save our clients money, not cost them. We take pride in our efforts to provide valuable services that benefit our customers.
Regarding your concerns, our records show that you were in direct correspondence with our team, initiating services without actively canceling or opting out. I also show that you are in contact with our Customer Success Team as well, and they are handling your concerns.
We appreciate your feedback and cooperation in resolving this matter. Your satisfaction is paramount, and we're committed to delivering exceptional service.
We also want to take this opportunity to thank you for being a valued client since 2022. Your loyalty and trust in Billshark mean the world to us.
Please feel free to reach out if you have any further questions or concerns. We're here to help.Review fromJeffrey F
Date: 10/05/2024
5 starsI had asked my internet provider to lower my bill but they said they couldn't get it lower than it was.**** shark managed to do just that for me though, I appreciate it very much.Review fromRilchard D
Date: 10/05/2024
5 starsQuick response, and quick resolution to my request to review our internet bill.We received a one-time discount of $15.Thank you so much!Review fromJAN R
Date: 10/04/2024
5 starsBillShark takes care of the joyless job of dealing with various services, such as your phone and internet provider, and others, and negotiates a much better monthly cost for you. They save you hours and hours of frustration and headaches dealing with company customer service. ******************** is totally worth it.Review fromAmir H
Date: 10/03/2024
4 starsBillshark negotiated my cable bill down by 38% (23% after their cut) for 2 years.The process was simple and easy.
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