Reviews

This profile includes reviews for Billshark's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Billshark has 2 locations, listed below.

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  Billshark

  35 Parkwood Dr Ste 110 Hopkinton, MA 01748-1727

  
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  Billshark

  PO Box 92 Hopkinton, MA 01748-0092

  

Review Details

• Review fromRichard W

  Date: 09/23/2024

  1 star

  Richard W

  Date: 09/23/2024

  Do not use. They'll sit and sit on your claim until you forget about it and then completely ignore what was asked and Make-up absurd savings so they can charge you whatever they want. AVOID!
  

  Billshark

  Date: 09/24/2024

  Thank you for sharing your concerns. We apologize for any frustration caused.
  

  We took proactive steps to address your issues after the conversation you had with the Shark that negotiated your bill and our Customer Success team reached out to resolve your concerns.

  Unfortunately, we didn't receive a response.
  

  At Billshark, our mission is to save our customers time and money, not increase costs or hassle. It appears that we were in direct contact with you during the negotiation and acheived what you had requested. 

  We will try to contact you again to work together and make things right. Your satisfaction matters, and we value your business.

• Review fromTravis T

  Date: 09/23/2024

  5 stars
  ******* was great. Secured me a full year of savings with Spectrum and communicated everything effectively.

• Review fromBrian H

  Date: 09/23/2024

  5 stars
  Internet bill of $122 they got it down to $88

• Review fromAlfred G

  Date: 09/21/2024

  5 stars
  This is the second time I've used Billshark and again they've saved me hundreds of dollars off my Spectrum bill over the next two years. I would have used them to reduce my ******* bill but I recently switched to ****. I will continue using Billshark into the foreseeable future!

• Review fromKenneth M

  Date: 09/21/2024

  5 stars
  They were recommend by Consumer Reports which is my trusted advisor. Billshark saved me money for my cable and internet services within a week. They did what they said they would do for me.

• Review fromRon K

  Date: 09/20/2024

  5 stars
  ******** provided me with outstanding service. Although the savings were small, she spent a good amount of time repeatedly contacting me for additional information. And, once I supplied the info, she quickly negotiated with the vendor. Only three days start to finish for most of that time ******** was waiting for me to reply to her request for more information ***************** BillShark is lucky to have an employee like ********. And I will be using them for other bills.

• Review fromAbraham T

  Date: 09/18/2024

  5 stars
  Thanks for doing your best and getting me a credit

• Review fromLukman S

  Date: 09/17/2024

  3 stars

  Lukman S

  Date: 09/17/2024

  I had an internet bill of $85 and wanted to get it lowered. I decided to try BillShark to see how much of a discount they could secure for me. On September 3, 2024, I signed up for their service. By September 16, they informed me that negotiations had begun, and on the same day, they told me they had saved me $600. The discount was $30 for the first 12 months and $20 for the following 12 months. For this service, I will pay them 40% of the savings, which amounts to $240.During the same time-frame, my mother called the same company for her account and managed to secure $660 in just ten minutes, keeping the entire amount. While the service provided some savings, it didn't match the results my mother achieved with a simple phone call. Would I recommend it? Only if it is the only option.
  

  Billshark

  Date: 09/18/2024

  Thank you for sharing your experience with BillShark. We appreciate your honesty and value your feedback.
  We're glad we could secure $600 in savings for you. However, we want to clarify that every situation is unique, and negotiation outcomes can vary greatly.
  Some negotiations require more time and effort due to various factors, such as provider policies, contract complexities, or customer history. Conversely, some negotiations may be resolved quickly, as was the case with your mother's self-initiated effort.
  By using BillShark, you avoided the stress and hassle of calling the provider yourself, navigating their customer service, and negotiating rates. Our expert team handled the process for you, saving you time and effort.
  Additionally, our team's expertise, industry relationships, and knowledge of provider policies often yield significant savings. While you may have compared our results to your mother's successful negotiation, we're proud to have delivered savings without requiring your direct involvement.
  We'll take your feedback into consideration to improve our services. If you have any further concerns or suggestions, please don't hesitate to reach out.
  Thank you for choosing BillShark.

• Review fromDenise J

  Date: 09/17/2024

  5 stars
  One less thing I have to worry about. Great to get the savings without having to do anything.

• Review fromRose V

  Date: 09/16/2024

  5 stars
  Site was easy to use and they reached out within a week. Was able to save me around $170