Reviews

Review Details

• Review fromKf L

  Date: 12/01/2023

  1 star
  They are way overpriced !!!They wanted $1,000 to haul away 50 trash bags of aluminum cans - ha hee I got it done for $200.I would never ever use this company nor recommend them !!!

• Review fromSheila P

  Date: 11/29/2023

  1 star
  Late. Told they would be here late however they would call me. No call. They were picking up 2 small desks, a hutch and 3 lamps. They wanted 358 dollars! I argued and got it down but that is ridiculous!

• Review fromSarah H

  Date: 11/28/2023

  1 star
  Zero stars if I could. I was scheduled for a pick up and an hour before they called and cancelled because they were busy on another job. We rescheduled for the next day. No one showed. When I called the company they said the team tried to call me all day and that they still cannot come out. I have no missed calls or voicemails. No one called me. I declined another reschedule and will find another company to give my money to.

• Review fromV. F

  Date: 11/28/2023

  5 stars
  Very satisfied, would definitely use them again. *** and **** (*************, **) did a great job removing renovation debris, cardboard, branches, a nonworking dryer and a very heavy china cabinet (from the basement!) left behind by our tenants. They showed me the pricing categories up front, then after looking at it all, estimated it would be a full truck. It certainly was full! Their office was proactive in confirming the appointment, telling me when they would be there (a reasonable 2-hour window), updated that in the morning, and confirmed that they had arrived. Not cheap but we got good value and no worries. Excellent all around!

• Review fromFanee N

  Date: 11/25/2023

  5 stars
  The whole process was fast and easy. ******* arrived earlier then scheduled and everything was done in 10 mins. Very kind, fast, and professional. Would totally recommend to anyone looking to get rid of stuff without ******. Thank you.

• Review fromMargaret B

  Date: 11/24/2023

  1 star
  Total scam. No pricing until they come out they can't do anything in life right and I will never use this business again they took all my information and then told me they didn't come to my ZIP code and when I called they said they did come out but they can't tell me what it's going to cost. I do not recommend this place at all ever

• Review fromTroy A

  Date: 11/07/2023

  5 stars
  I used 1-800-Got-Junk in ******** on 10/20/23. We were clearing out a storage unit and had a truck bed full of junk and no where to put it. We were really in a predicament because we had a long drive back to ******, ** and we needed to get rid of all the junk I had in my truck bed. It was after business hours so the city dumps were closed. The two gentlemen who came out were fast, friendly, and explained the pricing. They emptied the truck bed fast and I was on my way! I would highly recommend 1800-GOT-JUNK.

• Review fromNeal S

  Date: 11/07/2023

  2 stars
  1 800 Got Junk is an over priced ripoff. Payed by check on October 12 and it still hasnt cleared my bank yet! That was a month ago! Called and they told me that the owner was on vacation. What does that have to do with depositing a check! Will never use their services again!

• Review fromDeneen R

  Date: 11/03/2023

  1 star
  Keep in mind i have used their services before and they were great but this time it was not what was expected. Arrangements for Items to be picked up on 10/24/23. Provided picture of items to be picked up as requested. was advised of the terms, pricing, and how it actually works. At this point i advised them of the amount I would be spending so they began loading items i went back inside and waited until i was told the task had been completed. Initially it looked like a lot had been removed and was thinking all that could be removed was removed. So paper work was signed and fee paid. I decided to take another look at the items not taken and realized (my opinion) not very much was taken. After scrutinizing over the job that was really wasnt performed . I contacted customer service on 10/27/23 advised someone would be follow up with me shortly. On Monday 10/30/23 *********************** a manager returned my call discussed the issue the removal and me to provided pictures of the items before and after of items removed, i was told he discuss the matter with his general manager and would get back in touch with me with a resolution and/or decision. Which i never got a return call i had to call ************** the manager and was advised that after reviewing the pictures according to their stipulations and terms all procedures were followed and the fee was correct . The only thing they could offer was the remaining items could be removed at half price . I respectfully declined stating i overpaid the first, Thanks but no thanks and will not be using them again, JUST KNOW I USED THEM BEFORE AND IT WAS GREAT THIS TIME THEY ROBED ME. YOU TELL ME DO IT LOOK LIKE $300 WORTH WAS REMOVED ??!!??!!

• Review fromAmanda C

  Date: 11/01/2023

  1 star
  Absolute scam. What was supposed to be free removal for a donation turned into, $50-$100 estimate and then wound up charging us $328 just to remove a sofa and loveseat. Go elsewhere or just contact your city/municipality to come get your junk for free.