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Business Profile

Online Retailer

Brunt Workwear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.43/5 stars

Average of 44 Customer Reviews

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Review Details

  • Review fromPat K

    Date: 09/03/2024

    1 star
    Had my brunt boots less than three months and were unbearable the left liner was broke fee and could not hardly get the boot off. Then a seam in the heal was pushing in my heal that I could not get 2 hours in them with out being in so much pain. Called emailed sent photos and have been given the run around.. it's an obvious manufacturing defect could be and easy fix but they will not take care of it..
  • Review fromScott T

    Date: 07/19/2024

    1 star
    Never received my pants I ordered. It has been 10 days and yet I have not even received a response to my e-mail asking where they are at. Will never purchase from this company again!
  • Review fromJesse J

    Date: 04/23/2024

    1 star
    Boots were not comfortable. Never could get through to customer service despite numerous calls, texts, emails.
  • Review fromMarta F

    Date: 04/18/2024

    1 star
    My husband received his Brunt ***** comp toe boots in late February 2024 and were damaged by early April (torn from top seam). Because 30 days have passed, no refunds or exchanges. He was offered 15% off a new purchase. No thank you. I do not trust this brand!
  • Review fromHeath B

    Date: 04/15/2024

    1 star
    Absolute trash for what you might attempt to call customer service. I've tried to send boots back that didn't fit. All I've gotten so far have been excuses. We're small staffed, we'll call you back. Nothing. No call back, no return emails, nothing. I'll never order from them again.
  • Review fromShaun A

    Date: 04/05/2024

    1 star
    I purchased from BruntWorkwear and found a better deal. When I emailed them the same day, to request a refund I was told that is not possible, abd that the policy is to force there clientele into receiving merchandise they do not want, force them I to shipping it back to the manufacturer, and then, after all has been done they can then receive there money back. Even though I had not received it yet. I wanted my funds put back into my account so I could purchase better boots at a cheaper rate than brunt, which makes all the boots over seas in ***** vs the competitor that makes them here in the ***. I do not recommend these boots because although they tout themselves as the best they are far from it. They charge a premium on the boots, state they are waterproof which they aren't. Have a ******** stitch on the boot which is not a proper and true stitch, they glue all these boots together, with thin 2mm leather vs competition at 2.5 and 3mm that use real stitching not just visual. These boots are far from good boots, and I recommend you do not purchase them.
  • Review fromMike U

    Date: 02/24/2024

    5 stars
    Quality products, was fast and *******************. ****** have held up fantastic for about a year now. Two thumbs up, want to try the new ohmans next. As an owner operator of a small excavation business I put boots to the test. But more enjoy the concept and story behind the brand and what it means to be blue collar and support each other.
  • Review fromAiden Q

    Date: 12/10/2023

    5 stars
    I've been very pleased with products I've received from Brunt. The pants are very soft and strong. The pockets are well thought out (zippers & fabric lips for closure/well-placed). They've been responsive to suggestions on sizing, and have had great customer service. After accidently ordering the wrong size (never opened) I was able to exchange to the right side and was surprised how quickly the right ones arrived.
  • Review fromDebra J

    Date: 11/28/2023

    1 star
    Ordered from Brunt and was charged twice and Never Received the product. After many communications since Oct,25th, Still no boots and still want me to pay for said product. Awful customer service
  • Review fromTony J

    Date: 11/02/2023

    1 star
    Been waiting over a month for credit on boot returned. Just get a run around from emails even went as far as telling me I have not returned the boots. Tracking on return clearly shows the received them.

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