We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cable TVs

Breezeline

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

Reviews

This profile includes reviews for Breezeline's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Breezeline has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.1

    Average of 354 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Ryan F

      Date: 08/04/2022

      Ever since they bought out wow in our area we constantly have connection issues. Impossible to reach customer service and when we do they tell us to just reset router. Was getting 1gig speed on wow and wont get over 200 now when it does work. Makes working from home a nightmare. Switching providers. Stay away from Breezeline

    • Lynne D

      Date: 08/04/2022

      Absolute worst customer service ever!!! ********************** is down multiple times per day. The agents just talk over you with no real help or solution.

    • Heather H.

      Date: 08/03/2022

      Breezeline is absolutely horrific, please do not use their services. I am paying them $100 for their highest speed at the moment since they took over WOW. I asked if we were eligible for the promotions where basically we get the same internet for $45 and I was told no. Yesterday I went to cancel their service and I was miraculously eligible all of sudden a day later to receive the promotion I was just told I didn't qualify for. This is just a small issue. The connection is in and out EVERY SINGLE DAY! Right now I'm going on 18 plus hours with no connection. Was told there was an outage only after they tried on their end to troubleshoot my issue and hard reset. Why are you trying to do all this and nothing works so all of a sudden you tell me there is an outage? I've been told there is an outage in my area almost daily. It's a poor excuse for the terrible service the provide. I check the site regularly and they have never shown an outage for my zip code. They tell you whatever appeases you if you can even get to that point in a conversation. I cannot even tell you the countless times I have been hung up on. Whoever owns this company needs to do better by their customers. Freezeline will be losing a customer to Spectrum tonight.

    • Tanna P

      Date: 08/03/2022

      They are the worst internet provider, there is constant outages with no valid explanation. Even when I have service I don't reach the speed I paid for or any consistent service. I had wow and breezeline doesn't compare to their services. Never again will I go through them.

    Breezeline is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.