Reviews

This profile includes reviews for NEWPRO Home Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

NEWPRO Home Solutions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  NEWPRO Home Solutions

  26 Cedar St Woburn, MA 01801-2100

  
• 

  NEWPRO Home Solutions

  75 Brainard Rd Hartford, CT 06114-1603

• 

  NEWPRO Home Solutions

  475 Washington Street Suite 2-3 Wrentham, MA 02093-1100

  

Review Details

• Review fromDawn S

  Date: 10/10/2022

  5 stars
  I had several windows that needed service and they called same day with an opening! ***** was able to fix all the issues I had.

• Review fromTina R

  Date: 10/10/2022

  5 stars
  I had Newpro send someone out to repair and adjust some windows in my home. ****** called first with an ETA and was promptly there! He was very professional and courteous, showed him the problems and he got right to it. He showed me how my windows worked and how to prevent problems in the future in case any of the windows were not aligning correctly. I learned a lot about my windows and felt very good about the whole experience. I am happy with the quality except for the metal stops - they obviously break too easily and seem as though the metal is too thin for the window itself. Otherwise great product and very efficient. ****** was the icing on the cake though, as he made the customer service end exceptional! ********************** definitely has the best customer service in their wrentham office. The receptionist was also very helpful and courteous on the phone when I called. She called me back for an appointment which is unheard of these days when trying to get customer satisfaction. Like I said they put the customer first and it showed! Thanks again

• Review fromDenise C

  Date: 10/07/2022

  5 stars
  Awesome job nice and pleasant ************ look great would recommend these guys

• Review fromBrian G

  Date: 10/07/2022

  5 stars
  I had NewPro windows installed several years ago. Recently, while cleaning them one of the windows got off the track. In trying to rectify that I broke one of the fittings along the side of the window. I called NewPro and they scheduled a technician to come out to the house. Yesterday, ****** came and within a few minutes he had it fixed. He took the time to show me how to avoid that happening again in the future. The whole experience left me happy that I had decided to go with NewPro all those years ago. They really do back these ****************.

• Review fromDawn M

  Date: 10/05/2022

  5 stars
  My new door was not latching properly, the gentleman that came out did a great job! My door is working properly and hopefully stays that way. ??

• Review fromSue

  Date: 10/05/2022

  5 stars
  ***** was over to repair a caulking job on my shower. He was very professional, explained the problem and the solution. He suggested (and demonstrated) cleaning products and methods to avoid future problems. He took care not to track anything in the house and cleaned up as if no one was here.Thank you very much for sending *****.

• Review fromDianne A

  Date: 10/05/2022

  5 stars
  ***** and **** did an amazing job.. NewPro is a great company to work with!! My windows are awesome and only took 2 days!! Impressive..

• Review fromKim K

  Date: 10/04/2022

  5 stars
  The service from ***** was fantastic and quick. Very professional and helpful understanding how to clean and keep it best working condition. The attitude of his going over each issue was very professional and respectful.

• Review fromDeborah W

  Date: 10/03/2022

  5 stars
  We had to have one of our windows repaired. ******, came out and repaired the window. He was professional and courteous. He called before he came which was a nice plus !

• Review fromStephen O

  Date: 10/01/2022

  5 stars
  Although there was a long wait from ordering windows to installation it was definitely worth the wait. The installation crew ( **** and his assistants) arrived on time, prepped the area and started installing the windows. When they finished the area was clean and the windows were installed perfectly. The quality of the windows is much better than I expected. **** and his crew were polite, informative of the work they were doing and very very professional. They made the NewPro name shine. Definitely assets to the company.,