Reviews
This profile includes reviews for NEWPRO Home Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 465 Customer Reviews
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Review fromRaymond O
Date: 10/22/2022
5 starsDid over 22 windows for house - except for another brand that were installed by the previous owners the prior year. Windows are not cheap but very well made! We can see the difference in opening, closing, and latching. We had one issue and after a few mishaps on the required part they fixed the window (a basement crank-out window). Recommend them.Review fromMike B
Date: 10/21/2022
5 starsGood service. Adjustments made to windows quickly with great results. Well done.Review fromBrittany P
Date: 10/19/2022
5 starsI would absolutely recommend Newpro to anybody doing home improvements. I got ******* and windows done by them and could not be more satisfied. From the initial request to the demo to the install teams, everyone was just fantastic to work with. They were professional, clean and very friendly. Everyone was extremely knowledgeable about what they were doing. At no point in time was I ever concerned about what was going on!Review fromSpiro G
Date: 10/19/2022
5 starsThey arrived at my home on time, completed the job in a professional manner to their and my satisfaction. Would definitely recommend new pro to others.Review fromThomas W
Date: 10/19/2022
5 stars************** was professional and curteous. He was on time and installed the components in good time. He lexft the workspace tidy and clean. Most importantly, his craftsmanship was flawless.Review fromRaymond L
Date: 10/17/2022
5 stars********************* came to my home today (10/17/2022) in regards to the vinyl coating peeling off some of the flashing on the window ***** of 3 windows. He did an excellent job. He is very personable, and came with all he needed to do the repairs which he expertly did. I am very pleased. Besides having a great product Newpro is fortunate to have ************************ like **************** on their staff.Review fromLinda R
Date: 10/17/2022
5 stars******** called to let me know what time he expected to arrive and he was here on time. He was courteous and professional. He knew what he was doing and it took him less than fifteen minutes to ****************. He provided excellent customer service!Review fromBob C
Date: 10/13/2022
3 starsBob C
Date: 10/13/2022
Product was great once it was completed !what was supposed to take two days to install a shower took eight.Newpro tech did a fabulous job. *************************** stayed until the job was completed and clean. The big problem is Newpro contracts out the plumbing!This plumber left after checking on his man doing the job, he never stayed long enough to call the town to inspect the job.He called back 3 days later saying he cant get the town back.Newpro tech couldnt complete the install without plumbing signed off first!Seven days after the start of the job.bath ripped out,they both came back,finished the next day,finally.Never again Newpro!!
NEWPRO Home Solutions
Date: 10/21/2022
Hi ***. We are sorry to hear about this. Thank you for taking the time to speak with our Director of ****** Services so that we could learn more about your experience. We apologize for the issues you experienced with the plumber and town inspector as this is not reflective of the experience we promise our homeowners. We appreciate your business and are happy that you loved your experience with *****. We appreciate your feedback and apologize for any inconvenience caused. Thank you and have a nice day.Review fromLynn T
Date: 10/13/2022
5 starsI am giving *****, the technician who came out today to rip out and replace my caulk in my tub the five stars. This is the sixth time my new tub had to be repaired.The technician, ***** was very knowledgeable polite and professional. He took the time to explain the recommended cleaning supplies and confirmed we have been using the recommended items. He answered all our questions. He made the tub area look brand new again.Review fromWilliam K
Date: 10/13/2022
5 starsI had a tub to shower conversion done, ******************* did an excellent job. He was very professional and polite, kept everything clean, and made sure I was completely satisfied with the products and installation.
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