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Business Profile

Window Installation

NEWPRO Home Solutions
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for NEWPRO Home Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

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NEWPRO Home Solutions has 3 locations, listed below.

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    Customer Review Ratings

    4.83

    Average of 493 Customer Reviews

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    Review Details

    • Dan B

      Date: 06/14/2022

      Very satisfied with the individuals that came to replace storm doors, windows and the capping (trim) on our house. They were all very efficient and friendly. I hope that New Pro passes this on to those individuals.

    • Bill G

      Date: 06/14/2022

      The service repairman was very professional, courteous, and friendly. He repaired ********** slider door in a very prompt manner.

    • Erin S

      Date: 06/14/2022

      ***** was a great repairman, prompt, fast and knew exactly how to fix my windows. Love newpros windows and customer service!

    • Michael G

      Date: 06/13/2022

      **** is the one bright spot in a *************** that doesn't give a **** about customer service. He has been to our home to replace a substandard storm door THREE TIMES SINCE MAY 2021 !!!!! Each visit he has been on time, polite, professional, and knowledgeable when answering questions. He is the only associate who has responded to our 13 month litany of service requests. Other associates, including TWO MANAGERS, either ignored our requests or outright lied to us. MINIMAL RESPONSE SINCE THE $30,000 CHECK CLEARED.If not for the service we received from this young man we would probably have brought Newpro to court by now.

    • Mark N

      Date: 06/13/2022

      ****, was very ************** at his job. He showed me how to lube the windows to keep them moving freely. He fixed three windows and two doors in less then 30 minutes! Thank you ****

    • Louis S

      Date: 06/13/2022

      We had a door installed in April. It was beautiful and done in under four hours. A few weeks later something small needed to be fixed and they sent out a tech within a reasonable amount of time. ************ came to fix the problem and was very helpful! Thanks NewPro!

    • Kerry C

      Date: 06/13/2022

      I had a shower and grab bars installed for my special needs son. New pro did an excellent Job removing the bathtub doing demolition work also. They installed the new shower and grab bars and it looks amazing my son loves it. I would highly recommend Newpro.The guys worked hard cleaned up and were very pleasant. Thank you so much ********,(Teddy)Alex, **** and ***** for a job well done!!!We really appreciate it.All the best.***** & ***********************

    • Lyn D

      Date: 06/13/2022

      We had a good experience with the Newpro technician that installed our new windows. He was professional and extremely knowledgeable about the installation process. He was a one man job and completed everything even down to the clean up when the job was completed. Because one screen was damaged before installation, he was not able to put that one in. The company still owes us that one screen but all ********* for a great experience. Would recommend to others.

    • Dolores H.

      Date: 06/11/2022

      The worker, ***, absolutely deserves the very highest of praises on the absolutely beautiful, wonderful and VERY professional job he completed on removing and replacing the shower in our bathroom. I couldnt possibly imagine what more he could have done to make this shower look any better. *** worked diligently from the moment he arrived til the job was done. He was very conscientious and confident in, and proud of, his work, as he very well should be. Wonderful outcome-I am so very happy we chose Newpro. I would do it again in a heartbeat!!!

    • Arthur I

      Date: 06/10/2022

      It took a while (six months) for Newpro to install our new handicap accessible shower, but once it was started we were very pleased by the installer they assigned to the job. He gets high marks for being both highly skilled as a craftsman, and a master of customer service.Unfortunately the plumber assigned to help with the project was less skilled, and part of his work needs to be re-done.A partial payment was made, and we'll be happy to make payment in full once the work is completed. Meanwhile, we are using a fully functional, but temporary, solution.

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