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Business Profile

Property Management

Bay Property Management Group

Reviews

This profile includes reviews for Bay Property Management Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bay Property Management Group has 3 locations, listed below.

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    Customer Review Ratings

    4.66/5 stars

    Average of 206 Customer Reviews

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    Review Details

    • Review fromBrandon B

      Date: 05/08/2024

      1 star
      You file requests for maintenance takes Weeks If not months to get resolved They avoid Your emails and calls The property that I've been staying in has a bug problem they refuse to deal with it or address the situation they put fingers at everyone and blame everybody else instead of handling and taking care of it they even blame the HOA I went and sat down with the HOA and they said it is the homeowner's responsibility not theirs and they continue to still try to blame them and not address anything I have emails to back all this up I would post that if I was allowed to add attachments I highly do not recommend anyone to use this company
    • Review fromAbena S

      Date: 05/06/2024

      5 stars
      My leasing Agent at Bay Property Management Group LLC, Andrew S***** was awesome to work with. His professionalism and promptness help ensure a smooth transition. Excellent job!!
    • Review fromJames R

      Date: 05/05/2024

      5 stars
      Andrew S was great! He was very responsive and diligent in finding a rental which fit my requirements. I would definitely work with him in the future.
    • Review fromTeddy K

      Date: 04/25/2024

      5 stars
      Andrew L****** has been an outstanding property manager. He keeps us up to date on all things going on in within our property, as well as the larger community it is a part of. He's been extremely responsive and we've received the best support from him. Thanks, Andrew!
    • Review fromBeatrice H

      Date: 04/18/2024

      5 stars
      Great management company. Anytime I’ve had any issues they have been handled expeditiously and with care. My property manager Ian R**** is simply the best! Anytime I contact him with questions or concerns he’s always prompt in answering and rectifying the issue.
    • Review fromEmmanuel A

      Date: 04/17/2024

      5 stars
      I have been working with Leah C*** for some weeks, she has been doing a great job managing my property in Baltimore. Reaching out to me on a timely bases and working with my tenants and her vendors in a professional manner.
    • Review fromChad S

      Date: 04/16/2024

      5 stars
      The BPMG leasing agent I worked with was very helpful during my process of considering and deciding to rent the property I am in now. He answered all of my questions clearly and quickly, and overall was very easy to work with. BPMG's property manager, Ronaldo, has likewise been quick and responsive to the issues I presented after moving-in. I am really impressed with BPMG overall, this is one of the best experiences I've had with a property management company.
    • Review fromKimberly B

      Date: 04/09/2024

      5 stars
      Maintenance was on time, with efficient service. Thank you to my property manager Ian R**** for your reliability and awesome communication.
    • Review fromNicholas S

      Date: 04/03/2024

      5 stars
      Great experience with Andrew, kind and very quick to respond. Happy with the work!
    • Review fromJames I

      Date: 04/01/2024

      5 stars
      Ronaldo Reano helped us navigate a tricky lease renewal since it involved changing out two roommates. He was very prompt with communication as we were working on a tight deadline. He conveyed what documentation we needed and always acknowledged its receipt. Ronaldo answered questions quickly so that we could successfully complete the process. He was a pleasure to work with.

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