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Business Profile

Bank

Forbright Bank
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Forbright Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Forbright Bank has 8 locations, listed below.

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    Customer Review Ratings

    3.5

    Average of 70 Customer Reviews

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    Review Details

    • Catherine S

      Date: 06/04/2024

      Catherine S

      Date: 06/04/2024

      I was going to invest a ***************** of money to Forbright Bank after seeing there APY% but after reading the review I think I will look elsewhere. Not sure about this one.... Be careful out there!!

      Forbright Bank

      Date: 06/06/2024

      Hi ********* , We value your feedback and are sorry to hear you recently come across a negative review. We would love the opportunity to address any of your questions or concerns and invite you to contact us directly at **************, Monday through Friday, any time between 8 AM to 8 PM ET with the exception of holidays.We also recently received an updated review from Bankrate you can view here *********************************************************************. Thank you again for your interest in Forbright Bank and we hope to hear from you soon.

    • George H

      Date: 01/18/2024

      George H

      Date: 01/18/2024

      Opened a CD on their website. Clicked on the button/link that stated "9 Month CD - 5.60% APY". Went through the entire application process, providing all of my personal information, uploading an image of my driver's license, and authorizing the transfer of the funding amount from my checking account via PLAID. The next day I received an email from Mr. Charles S****, VP Online Branch Manager, stating that their rate just dropped: "9 month cd the rate is now 5.320 and the APY or annual percentage yield is 5.45". I replied to therefore cancel the application and that I would think I'd be locked in to the rate at the time I applied for the CD and what was stated on the button/link I selected on their official website at that time.
      I immediately called my checking account bank and instructed them to block any transactions from Forbright Bank and removed the PLAID link on that account. However, I still felt very uneasy that Forbright Bank now had all of my personal information and the authorization to transfer the funds from my checking account. This entire process was a total waste of my time!
      P.S. Should be ZERO stars for what I went through, but had to select 1.

      Forbright Bank

      Date: 01/23/2024

      Thank you for sharing your experience with us, George. As with many banks, our CD rate is subject to change and confirmed once the application is completed. We apologize for your experience applying on what sounds like the day our rate changed. We will certainly pass along your feedback to the appropriate members of our team and hope to improve the experience going forward. Should have any additional concerns, please reach out to us by emailing ********************************* or by calling ************. We’re more than happy to help!

    • Thaddeus B

      Date: 01/18/2024

      Thaddeus B

      Date: 01/18/2024

      Please be careful for those installing Solar Panels! I entered into an agreement with SunPro/ADT and the Sales Rep assured me their would be no Lein against my property. Six month after installation things were good. Now here comes Forbright acquiring the loan and immediately putting a Lein against my property. Shady business practices after the fact. In the process of trying to refinance debt and actually pay for the panels and Forbright is not willing to lift the Lein for 30 days to help me out. I've asked by phone and email and Forbright is unwilling to help me out. Putting the Lein on after acquiring my loan from SunPro Forbright put the locks on me

      Forbright Bank

      Date: 01/23/2024

      Thaddeus, thank you for taking the time to share your feedback, and we apologize for any misunderstanding between you and the sales representative at SunPro/ADT.
      Forbright Bank does not place liens against a home for solar-related products. The Bank’s only collateral would be the installed solar system.
      We hope this clarification helps and sincerely apologize for any inconvenience you experienced in the transfer of your loan. If you have additional questions or concerns, please do not hesitate to reach out to the customer service number at ************

    • Robert B

      Date: 12/19/2023

      Top rate, great s.ervice. no problems. put in a jumbo amount , and all is good

    • Barbara M

      Date: 12/13/2023

      Barbara M

      Date: 12/13/2023

      I transferred money online to open a CD. Received an email stating I should open an account online. It was misleading to me as I thought I'd already done that. Bottom line, Forbright charged my checking for two CD's for the same amount. When I realized what was happening I call Forbright and was referred to my bank. Talked to my bank and they put a stop pay on the 2nd funds being transferred and referred me back to Forbright. Forbright said the funds had come thru and I now had 2 CD's and an overdrawn checking account. I kept getting the standard, in so many words, it's you fault. They can't return the funds but I can cancel after 45 days and pay their penalty. Why is it that my money gets to them with the click of a key and it takes 45 days for them to return the funds, plus I "get" to pay a penalty. I have yet to hear from my bank on how they're going to handle the overdrawn account as I don't have the means to replace that amount. I understand all the disclosures they have you sign, but really?

      Forbright Bank

      Date: 12/22/2023

      Thank you for sharing your experience, we appreciate your feedback. Ensuring our customers have the best service possible is of the utmost importance to us, so we apologize that it was anything less than that. Since this is a public site, and in order to protect your privacy and security, a representative from the Bank will attempt to reach out to you directly to address the issues and concerns you raised in your review.

    • Dar W

      Date: 11/10/2023

      Best CD interest rates anywhere in the country, and easy to open an account. Couldn't be happier. I have recommended to all my family members, as well.

    • Soy W

      Date: 06/13/2023

      I wish I had researched the bank prior to purchasing a CD. Forbright does not issue paper statements, although the website leads you to believe it does because there is an option to select "Paper" under "Statements." I had to call customer service in order to find this out. The only way to find out any activity, including but not limited to accrued interest is to log in and look under recent activity. Yes, they offered the highest APY, but they send out absolutely no notices, including but not limited to monthly statements. I've had better experience with other on-line CDs.

    • Robert B

      Date: 04/29/2023

      Glad I read the horrible reviews. Was ready to do a bit of business w/ them. I shall look elsewear.

    • Shahab S

      Date: 04/27/2023

      After reading the reviews and the rating I have decided not to invest with Forbright Bank. The CEO must come forward and tell us why the reviews are so bad to make a convincing case for anyone to even consider investing with Forbright. As an encouragement to Forbright I have increase their rating and hoping that CEO will explain why their customer service is so poor and what they have don since 2021 to improve that.

    • Bruce A

      Date: 04/07/2023

      Best CD rates in the country.
      Easy to work with.

    Forbright Bank is BBB Accredited.

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