Reviews

This profile includes reviews for The Knot Worldwide Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Knot Worldwide Inc. has 2 locations, listed below.

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  The Knot Worldwide Inc.

  2 Wisconsin Cir Fl 3 Chevy Chase, MD 20815-7003

• 

  The Bash

  50 Washington St Norwalk, CT 06854-2710

Review Details

• Review fromLexi J

  Date: 10/15/2024

  1 star
  I got legitimate leads from wedding pro. It helped me start my business. That being said, I would not recommend this to prospective wedding photographers, and here is why: the interface is nearly impossible to use and the app never works. There are CONSTANT technical difficulties. You cannot get ahold of the so called "help" team. I have sent emails that have gone unanswered. I wanted to change my business name, and I never received a response, so I emailed again. Two weeks later I was told I have to submit a request with a website and email address bearing the name change. They are VERY predatory; there is no trial period. If you join and you are unhappy with the service, you are locked in to the price you agreed upon for full year. Even considering the app doesn't work and the website has a lot of issues. I wrote and told them I had unexpected medical costs come up and it was no longer in my budget to keep my account, and they still would not budge on the monthly price, or help me out in any way. At the end of the year which you are locked into, it auto renews with a new contract, and a new price without warning or **************** NOT ADVERTISE ON WEDDINGWIRE-KNOT. You are better off creating a website and paying for search optimization on ******.

• Review fromSkyler S

  Date: 10/02/2024

  1 star
  Biggest scam I've seen in the wedding industry. There's no value for an entertainment business with fake leads and promises.

• Review fromLA P

  Date: 09/23/2024

  1 star
  This was the WORST business mistake I made. I signed up for the Knot thinking it would generate leads and business for my event planning business. Instead, they drove my business into the ground with their high monthly charges and terrible customer service. I spoke to (2) two different customer service **** and was ASSURED that I could cancel my contract at ANY TIME. I tried to cancel my contract after paying for two months - two months with (0) ZERO credible leads (any "lead" turned out to spam or bots). I sent several emails, called and spoke with different ****, and spoke with my account manager - all to be told that I signed a contract that would last for (12) months and there was "nothing we can do about it". I asked to speak to supervisors and was told that wasn't an option. I was told that "our representatives are trained and they do not lie" and "our representatives would never say that you can cancel at any time". I would not recommend their service to anyone and can't believe they operate this way. Their sales **** and account managers blatantly lie and do not care that they are charging you when you can no longer afford it.

• Review fromTirzah C

  Date: 09/20/2024

  1 star
  We spent exorbitant amounts of money marketing with The Knot for over 20 years. In 2018/19, we saw a HUGE change in our experience with them. The "leads" were non-responsive, the staff at TK became rude and pushy. When I inquired about my fear of fake leads, they were defensive and then threw data at me that was totally fake. When I questioned it, they refused to tell me where it came from...which led me to further believe it was fabricated. They allow venues to negotiate pricing which is totally unfair to others and you can pay high ticket prices for their ads only to be lumped in with your competitors. This company has gone downhill and I would recommend other venues to stay away from wasting your money here.

• Review fromZACHARY L

  Date: 09/01/2024

  1 star
  Company will just remove any review that isnt positive. They hide the truth of their vendors.

• Review fromMichelle S

  Date: 08/19/2024

  1 star
  I paid for an annual profile on The Bash. After ~10months, I realized I wasnt using it to I went to cancel it so I wouldnt be charged for another whole year. 1) There is no place on the website where I can cancel my own account 2) Ive gone back and forth now 4x with a customer service *** who continues to try to get me to keep my profile up rather than honoring my request to cancel my account. Making it this hard to cancel a subscription should be illegal. I would t recommend this site to anyone.

• Review fromMary S

  Date: 08/13/2024

  1 star
  I am writing to express my deep concern regarding the predatory business practices of your company, which I find to be both unethical and potentially bordering on illegal.Firstly, there is no notification provided to customers with the exact date as to when their contracts are due for renewal. This places the entire burden on the customer to remember the exact renewal date. What is most troubling, however, is the absence of a straightforward method to cancel the contract through your website. Instead, customers are required to send an email to your support team to initiate cancellation. In my case, it took three emails and five days before I received a response. When support finally did respond, I was informed that a five-business-day notice is required to cancel the contract. I find this practice to be highly unethical, especially when compared to the ease of canceling services such as cable, phone, and other similar contracts, which can typically be done within minutes online or via a representative.After numerous exchanges with a representative named *************************, I have yet to receive written confirmation that my contract has been terminated. While there is significant pressure during the contract signing process, it seems that support becomes unresponsive when a customer wishes to cancel, and my representative appears to have disappeared.Furthermore, I strongly believe that the return on investment is far below what was promised by your sales team. I have read numerous reports of false leads and of people filing formal complaints with the ************************* This discrepancy, combined with the aforementioned issues, leads me to conclude that your business practices are, at best, shady and, at worst, unethical.I urge you and ************************* to immediately address these concerns promptly and provide a written confirmation of my contract's termination.Thank you.

• Review fromJoseph B

  Date: 08/13/2024

  1 star
  This company will drive newer business to the ground. Cant wait for a class-action. I secretly had somebody do another on board call from a different area. They Skewed the numbers to make it seem as if youre In high demand. When the select five that are at the very top are the only ones taking all the business. The truth of the matter is They Skew numbers To fit their agenda. I realize days after and requested to not be a part of this company. They then Told me theyll still charge me. I change my banking information, my account information and somehow I got charged today. Months after thinking, ** finally done with them. How in the world did they get my banking information? They should be ashamed of themselves. I just wish that I Went on BBB before contacting them.

• Review fromSheniz D

  Date: 07/16/2024

  1 star
  They dont even deserve one star. The knot/ Wedding Wire are probably one of the most insufferable and dishonest companies I have ever worked with. I am a vendor and they showed zero mercy toward an issue that we raised with them, we are disgusted at how they treated us as vendors! If it wasnt for vendors, they wouldnt be able to exist, Im pretty sure they also use fake leads to send to vendors and then when we complained that we didnt get what we paid for, I had the phone slammed down on me and was discriminated against for having personal convictions about the services I can and cannot offer. DO NOT give this greedy, woke and disparaging company A ***** of your hard-earned money and clients look for local vendors in your area to support small businesses, this company is unethical and they do not deserve the attention they have, STAY AWAY!

• Review fromMary T

  Date: 06/26/2024

  1 star
  I've been on the Knot for about 11 years and they get more expensive and more liberal by the year. I'm now being kicked off the platform (even though I pay $507 per month) because they don't like that I pick and choose which customers I'll ******* based on my religious and moral beliefs. Apparently THEY can pick and choose who is on their platform (i.e. they choose their customers), but YOU have to run your business according to THEIR rules...so it's 100% a double standard. They discrimated against me and my business based on our religion and our obligations to follow our religion in our business and personal lives (it's not something we can set aside under any circumstances). Someone (who wasn't even my customer!) wrote a negative review. I challenged it and it should've been removed based on their review policy, but instead of addressing the actual review, they simply ignored the review and decided to kick me off the platform completely if I would not ******* every human being that requests *******s regardless of my beliefs. It's reverse discrimination based on religion, which is unethical no matter how you slice it. It wasn't like this years ago on the Knotbut it has really gotten BAD. I've had other bad experiences with them over the years such as major technical problems with their messaging system, which took them months to fix. In the meantime, I had to pay full price even though I was losing potential customers because the website wasn't functioning properly. They ignored my concerns about paying for something that wasn't working correctly. They do NOT care about their customers. If you're a business- they just take your money and tell YOU how it's gonna be. You have no rights on this platform. Conform or be exterminated. Goodbye ?? to the Knot and WeddingWire. I won't miss paying you $507 per month to support your horrible business. I will start telling everyone to stay off this platform going forward. I used to promote it...not anymore.