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Business Profile

Jewelry Stores

JamesAllen.com

Reviews

This profile includes reviews for JamesAllen.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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JamesAllen.com has 3 locations, listed below.

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    Customer Review Ratings

    4.59/5 stars

    Average of 212 Customer Reviews

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    Review Details

    • Review fromKyle R

      Date: 09/16/2023

      5 stars

      Kyle R

      Date: 09/16/2023

      Great experience with JA! The ring is beautiful and she loves it! Highly recommend!

      JamesAllen.com

      Date: 09/18/2023

      Congratulations! We are so glad you both love the ring!
    • Review fromMelissa H

      Date: 09/15/2023

      5 stars

      Melissa H

      Date: 09/15/2023

      Beautiful quality and very sparkly ! Excellent product and value. Further it arrived a little earlier than expected. I would recommend being careful with the ring sizer tool — my size was 5.5 but that didn’t seem quite right so I ordered a 5. It is a tad lose but still works :)

      JamesAllen.com

      Date: 09/15/2023

      Congratulations! We are so glad you love your ring, you chose a beautiful design.
    • Review fromRoy V

      Date: 09/13/2023

      5 stars

      Roy V

      Date: 09/13/2023

      Beautiful diamond earrings to match the pavé infinity wedding ring we had bought at James Allen before. Also amazingly fast delivery. Happy and loyal customers.

      JamesAllen.com

      Date: 09/18/2023

      Thank you so much for returning to us for your jewelry purchases! We appreciate you as our customer :) 
    • Review fromStacey F

      Date: 09/09/2023

      4 stars

      Stacey F

      Date: 09/09/2023

      Ring is beautiful ! Ordered a 7, is too big, otherwise besides surprise tax I had to pay to get into Canada, it’s great

      JamesAllen.com

      Date: 09/11/2023

      We are so glad you love your new ring! We are happy to help you with a resize service at anytime. 
    • Review fromAnthony M

      Date: 09/08/2023

      5 stars

      Anthony M

      Date: 09/08/2023

      Great quality , well packaged and excellent service ! I definitely would recommend them 100%!!
      Was reluctant to buy over the internet but not after seeing !!! Would do it again !

      JamesAllen.com

      Date: 09/11/2023

      Thank you so much for sharing your feedback! 
    • Review fromZach K

      Date: 09/08/2023

      5 stars

      Zach K

      Date: 09/08/2023

      I would recommend James Allen to anyone, I have had two positive experiences with them so far. The first was my wife's engagement ring, the second was an anniversary bracelet. 5 stars across the board for product quality, price/value, customer service and shipping/packaging.

      JamesAllen.com

      Date: 09/11/2023

      We appreciate your kind words, and that you have trusted us several times for your special purchases!
    • Review fromCeline W

      Date: 09/06/2023

      5 stars

      Celine W

      Date: 09/06/2023

      My fiancé had a custom engagement ring made from James Allen and it was my dream ring! They were super helpful helping me find the perfect band to match! So in love with my set!! They both came very quickly!!

      JamesAllen.com

      Date: 09/11/2023

      Congratulations! We wish you many years of happiness together! 
    • Review fromMike H

      Date: 08/29/2023

      5 stars

      Mike H

      Date: 08/29/2023

      This was a solicited review - but I had a positive experience. Check out process was easy, shipping was pretty fast/reasonable and I got what I ordered. The picture of the cobalt ring seemed more satin/matte than what I actually received - looks a lot like white gold - but that's really a minor issue. I'm happy I don't have to stress too much over wedding bands and was able to get a good deal compared to brick and mortar alternatives.
      I ordered an engagement ring from them a few years back - and it didn't disappointment me then either.
      Would buy from JA again.

      JamesAllen.com

      Date: 08/30/2023

      Thank you very much for your kind review! We appreciate you returning to us for your wedding band and hope to help you again in the future to celebrate special moments between you and your partner!
    • Review fromOleg S

      Date: 08/22/2023

      1 star

      Oleg S

      Date: 08/22/2023

      Worst experience I have ever had. I ordered earrings for my friend's birthday. Delivered to the wrong address. James Allen refused to do anything. My girlfriend's birthday was terrible without a present. Four weeks later, I still have not received a replacement or refund. I will never buy anything from this company!

      JamesAllen.com

      Date: 08/24/2023

      Thank you for reaching out and we apologize that your package was not delivered properly. We see that an investigation needed to be started with FedEx and our team is now working through internal procedures with FedEx. As soon as we have an update, the management team will reach out to you. 
    • Review fromSharmila K

      Date: 08/22/2023

      5 stars

      Sharmila K

      Date: 08/22/2023

      Very seamless ordering with lots of pictures, options
      Would love to order again from here

      JamesAllen.com

      Date: 08/24/2023

      Thank you for sharing your feedback!

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