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Business Profile

Window and Door Installation

Window Nation, LLC

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Window Nation, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Window Nation, LLC has 37 locations, listed below.

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    Customer Review Ratings

    3.14

    Average of 438 Customer Reviews

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    Review Details

    • Brett B

      Date: 04/15/2025

      Windows installed today by two kind and professional gentlemen. They cleaned up as they went, and did an excellent job. The windows look great. The whole process went very smoothly.

    • Michael B

      Date: 04/02/2025

      The window s are not what they say they were

    • Eva A

      Date: 03/20/2025

      No stars! I shouldnt have a company come out 3 times to fix an issue then I end up having to caulk my own new windows from them cause they cant fix or install them right!! Good thing I didnt get my whole home done with them!

    • Vincent P

      Date: 03/20/2025

      The Window that they put on my House, Are Not the Windows The Salesman sold Me . The Windows Were supposed to be Of the Highest Quality and to meet The Highest Specs . Air blows Through my Windows , and 3/4 of the time you can't get them to Lock Properly. Had a Service Call Last month , I was talking/complaining to the Service Guy and he Said He HAD PERSONALLY HEARD A SALESMAN TELL A CUSTOMER THAT THE WINDOWS WERE NOT MEETING The High Quality Standards as Advertised. I'm Very Disappointed with the Windows on my House that I Purchased From Window Nation .

    • Dan D

      Date: 02/26/2025

      I think their product is garbage. I think their customer service is very unresponsive and not customer based I’m four months into my install and still waitingfor parts lack of communication.

    • Alba B

      Date: 01/27/2025

      25 YEAR WARRANTY? WHAT WARRANTY???
      What a nightmare! My experience with Window Nation was awful. Back in 2017, for $30,000.00, they installed a new roof for me, a section of which was the flat roof over a large family room. One of the reasons I went with them was their promised "25 Year Warranty." Two years later, I had a piece of the crown molding replaced, thanks to moisture leaking in, and eventually, water cascading through the wall. Every two years since then, we've had a roof leakage related issue. First, a large print and some treasured family mementos got damaged as the moisture-soaked wall above my fireplace became moldy and finally gave way. Then, my handyman alerted me to the pools of water on the top of the flat section of my roof - there was no pitch at all, and so no drainage. Armed with my warranty, I called Window Nation. The owner of the Window Nation branch checked the flat roof and insisted that the work had been correctly done - so much for assuming responsibility and respecting the warranty!!! On the way out, he said, "You are a nasty person, and nasty things happen to nasty people." This totally shocked me, immediately numbing me. I honestly don't think veiled threats should be part of any interaction by a business. Moreover, in early 2024, I had several roofing companies inspect the flat roof - they all agreed that the roof had not been built correctly. In the end, and $ 9,200 later, I had the flat part of the roof replaced and the family room ceiling redone, the latter where workers discovered rotten insulation, creeping mold, and ruined drywall. So much for customer service, professionalism, and honoring the warranty!!!

    • Pam G

      Date: 01/25/2025

      Window Nation starts off as a reputable business sending in their polished and educated representative to sell the product. They follow up with a crew that is using their own personal truck help that is obviously underage and a language barrier on top of that. Long story short the "inexperienced-looking" crew turned out to be inexperienced and installed all windows without installation which explained their falling apart just months later. This all began in October and currently I am patiently waiting for the third round of "improving" this situation. I'll keep you posted but I would be looking for another company most definitely.

    • Gary D

      Date: 01/25/2025

      Not real happy! Window Nation installed windows at my home twice: 2022 and 2023. One of the windows came off it's track after an improper install (this window had not been opened since being installed). I called Window Nation after discovering the window problem. Now, Window Nation wants to charge $150 as a service fee to come to my home to "retrack" the window they installed improperly
      I thought this business was reputable and backed their product and install.
      I would suggest anyone that wants windows installed to avoid Window Nation. Because if something goes wrong the company will sock you for another $150 just to come back out and fix a window that was installed wrong.

    • Tom R

      Date: 01/24/2025

      This is the worst experience I’ve ever had. DO NOT use this company. They bait and switch. The product is wildly inferior and causes more issues. I replaced every window in my house and have had nothing but issues. Please don’t make this mistake.

    • Cindy A

      Date: 01/16/2025

      So disappointed, We had our windows put in Nov. i have reached out to the sale person Nick M. Nov !2th and he answered a couple times back, but stop answering me Dec. 16th. When we had our windows put in we noticed a cut in the kitchen window/ The installer said he was going to call and let them know about right away! NO WORD STILL. But of course they want their money. I just reach out to the office and of course again, they will call me back in 24/48 hours. I would never ever do business with them again.

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