Reviews

This profile includes reviews for NextCar All Vehicle Rentals's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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NextCar All Vehicle Rentals has 23 locations, listed below.

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  NextCar All Vehicle Rentals

  13900 Laurel Lakes Ave Ste 603 Laurel, MD 20707-5091

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  NextCar All Vehicle Rentals

  109 Main St Laurel, MD 20707-4305

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  NextCar All Vehicle Rentals

  22231 Three Notch Rd Lexington Park, MD 20653-2006

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  NextCar All Vehicle Rentals

  951 N Frederick Ave Gaithersburg, MD 20879-3303

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  NextCar All Vehicle Rentals

  1570 Rockville Pike Rockville, MD 20852-1602

Review Details

• Review fromLavinder A

  Date: 07/20/2025

  1 star
  Customers are lured in with low initial prices, only to be hit with mandatory fees for things like insurance or SunPass activation that were not disclosed or were misrepresented. Some report being charged a large security deposit (e.g., $1000) that takes an excessive amount of time (e.g., weeks) to be returned. There are reports of being forced to purchase additional insurance, even with existing coverage. This place is a huge scam!! BEWARE!! I didnt check the reviews before giving them my money and it was the biggest mistake of my life!

• Review fromArturo E

  Date: 07/16/2025

  1 star
  Like most of the reviewers, I am giving this group of thieves one star because zero is not an option.I made my reservation through Priceline with a very interesting (false and misleading) quote for a full-size passenger van. The deal was a final price, I declined insurance since I carry full cover in my vehicles and I never need anything additional. The initial issue arose promptly after my reservation was confirmed. The *** at the counter said that even with the confirmation from Priceline, the amount I owed was more that 50% higher because the van I was getting (12 passengers) was a commercial vehicle and they dont waive the insurance. This said in my face, when I showed him the printed confirmation from priceline. The rental charges went from $748 to almost $1300. That price include It was a Sunday at 12 pm and we were leaving on vacation in 3 hours. I couldnt go shopping for another car with those specs. I said ok, signed and paid. When I got home that day, I noticed that on top of the $1300, there was a second charge of $520 so I called the *** and he said that it was the security deposit and that it was just a temporary hold. When I returned the vehicle a week later, I asked him when was I getting the security deposit back and he said that it would take between 48 and 72 hours. Once that time passed and not having received the refund, I called him back and he then said that they hold it for 10 days, in case I received a ticket. After the 10 days I called them again and the same *** said that it normally takes 2 weeks. After the 2 weeks, I called and they told me they normally hold the deposit for 25 to 30 working days. I, of course, asked to speak with the manager, which I was put on hold for over 15 minutes. I called 2 more times that day and the same thing ************** a whole month has passed and I am still waiting for my refund. I just called my bank and opened a dispute.

• Review fromTodd J

  Date: 07/07/2025

  1 star
  This place is a sham.The car was dirty and I was told to take pictures by the clerk. Ive been waiting for my $350 deposit for almost a month after they told me I would get it within 10 days. DO NOT USE THIS COMPANY!!!!!

• Review fromTyler P

  Date: 06/29/2025

  1 star
  This place is a scam and needs to be shut down. First of all, there was a 90 minute wait to get to the counter. Before the guy at the counter even asked for my name, he was trying to sell me a toll pass. When I declined his attitude immediately changed. When we got to payment, there was an insane deposit of $1,500 and an additional charge of $107. He said that it was for Unlimited Miles. I showed him proof that my original contract included Unlimited Miles but he insisted that because I'm a ******* resident I have to pay more. He refused to show me proof of this, refused to let me speak with the manager and refused to give me a refund. In the time I was there, four other customers had issues, saying that they were being scammed as well. This place needs to be shut down. They are con artists who promise dirt cheap rentals, and once you're locked in with no way of getting a refund, they slap on fake fees.

• Review fromStephen B

  Date: 06/28/2025

  1 star
  DO NOT RENT A CAR FROM THIS PLACE. I booked for a ****** Corolla and they showed me a ***** Accord. No big deal, except it was dinged up all over, scratched like it had been attacked by wild animals, had a faulty tire pressure sensor, and no working car horn. I dont use a credit card so I had to pay daily insurance. I consider insurance a scam, but okay, its standard. They tried to sell me the ** Pass for $25 a day and I said no. On the fourth day of my rental, I called to ask if I could simply pay $25 for one day as Id only be using tolls that day. They said Id need to pay $25 every single day, including the previous days I hadnt used the pass. This is one of the craziest, most cutthroat business policies Ive ever heard of. I declined and instead took longer routes to avoid tolls. I refused to give in to them and fork over more of money to them. The $500 security deposit that every car rental charges when you pick up the car? They usually refund it, but NOT PRICELESS. I delivered their clunker on time 20 business days ago and Im still waiting for the $500. When I call, theyre rude and hang up the phone on me. A guy asked me for the confirmation number just now and I thought, This guy sounds like he cares. I may get my money back now! He hung up the phone. DO NOT RENT FROM PRICELESS!

• Review fromrebecca v

  Date: 06/16/2025

  1 star
  Zero stars in not enough for this company. Rented through Priceline out of *****. Grabbed the shuttle and was dropped off at this shady run down location where the guy proceeded to tell me that my full coverage insurance with more than 100k of coverage in several categories was not enough and that I should have read the fine print. He then tried to tell me I would have to purchase their insurance at 30 dollars a day - no thanks. I just went back to the airport and rented a car from another company no problems. I looked up the T&C on their page and EVEN their own T&C did not say I had to have more than 200k worth of coverage and a deductible of less than 500 dollars. Who in their right mind has a deductible of less than 500 dollars in today insurance world and what does that have anything to do with it. The guy behind the counter was a jerk - stay away from this company

• Review fromMatthew Y

  Date: 06/15/2025

  1 star
  BBB needs to have this place shut down immediately. It is by far the worst scam I have ever encountered.

• Review fromTammy S

  Date: 06/14/2025

  1 star
  Rude representative told me that there was a counter in the airport, by Enterprise, and if the counter was NOT there, it had been moved or shut down.After searching the airport for another 50 minutes I was able to contact a local number for Priceless. The call was disconnected twice, and finally the representative told me the driver would be there in 5 to ********************************************************** front of the van door waiting for the driver to stop staring at his phone, we loaded our own luggage into the van. The driver and his friend in the front seat watched videos on the drivers cell phone during the entire ride. I was told that this was a 5-10 minute ride from ***. It took 35.The agent (*******) told me he didnt have a car because they were all in use. Id already paid for this car and had all documentation. I'd also received texts reminding me of the pickup time.When I showed documentation, he demanded paper copies of the declarations page from my insurance policy. I showed him my insurance card. I also called my insurance agent, who emailed me the required document and also sent it to ********* email.I asked for the Wi-fi password so I could access my email and he refused to give it to me, telling me that we dont have Wi-fi. I then showed him his own offices Wi-fi link and he said I will not give it to you. He then told me that hed received the document via email, but that he didnt have a working printer. Since he couldnt print a paper document, he could not verify my auto insurance.He said that I could purchase an upgrade to a different vehicle. He would then charge my credit ***** $2000 deposit. Id also be charged an additional $150 a day for insurance, since he didnt have a PAPER copy of my own car insurance.I was forced to take an **** to the hotel. Over the course of three days, we spent more than $200 on ****/Lyft despite having already paid for a rental car that we didnt receive.

• Review fromNefsi W

  Date: 06/10/2025

  1 star
  They run a scam with the prepaid option when you go to the location they have other charges and amounts that they dont tell you about which will be triple the amount.

• Review fromMelissa B

  Date: 06/04/2025

  1 star
  Priceless car rental in ***** is a HUGE scam . Why allow them to continue these poor business practices BBB?