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Business Profile

Solar Energy Design

Solar Energy World LLC

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Solar Energy World LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Solar Energy World LLC has 4 locations, listed below.

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    Customer Review Ratings

    4.33

    Average of 97 Customer Reviews

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    Review Details

    • Babatunde A.

      Date: 06/09/2025

      Babatunde A.

      Date: 06/09/2025

      The Solar Energy bill was supposed to offset my BGE bill but Im have been paying both bills since November 2024

      Solar Energy World LLC

      Date: 06/10/2025

      Thank you for your feedback. We're sorry to hear about the issues with your solar energy system. Please contact our customer service at ***************************** so we can resolve this ************* regards,Solar Energy World

    • Gary C.

      Date: 06/09/2025

      Gary C.

      Date: 06/09/2025

      Solar energy delivered their product and service just as contracted. No problems at all

      Solar Energy World LLC

      Date: 06/10/2025

      Thank you for your positive feedback! We're thrilled to hear that everything went smoothly and met your ***************** regards,Solar Energy World

    • Nicholas M

      Date: 05/21/2025

      Nicholas M

      Date: 05/21/2025

      Their monitoring only provides production data, but they dont catch or report to owner when system fails. I noticed that my system was not working for two weeks and I called for service. Dispatch gave me an appointment 6 weeks later which they did not show. Then after two weeks, Dispatch gave me a new appointment again in 6 weeks. Disappointingly terrible support for such a large investment in solar.

      Solar Energy World LLC

      Date: 05/27/2025

      We're very sorry to hear about the issues youve experienced and completely understand your frustration. A delay in serviceespecially when your system isnt producingis unacceptable, and we sincerely apologize for the inconvenience this caused. Your feedback is important, and our team will be reaching out directly to help resolve this and ensure better communication and support moving forward. Thank you for bringing this to our attention.Sincerely,Solar Energy World

    • Stephanie G

      Date: 05/10/2025

      Stephanie G

      Date: 05/10/2025

      Before install, I definitely felt they were very pushy & changed what I was told initially two to three times which was really frustrating. They are also located in ** & take VA residents yet complain about the traffic & the drive. That is not my fault & not my concern... I should not be bearing the burden of feeling guilty about it but they lay it in thick.Days before install I asked over email all what they needed access to so I could ensure everything was easy as my house is older & things like the utility room are cramped as I use them for storage. I was told just the attic, the roof, & the hot water heater. I cleaned out the entire area around the hot water heater & moved it into a nearby room trusting that there was no reason they needed to have access to the water shut off since they mentioned nothing of it. WithOUT my permission, they opened that room door, moved a bunch of stuff, broke things!!, & closed the door before they left without ever telling me that they went in there. When I went to move everything back & found out, I contacted them & was ignored.A bit after install, I noticed there was a bunch of leaves building up in their critter guard. I contacted them and they sent a person out who confirmed that it was improperly installed. They tried to fix it the best they could and said if I have any further problems to let them know. Months go by and it's building up again so I contact again, this time I am told that I will be charged a service fee if it is not their fault. I said I can't afford the service fee and they need to come fix it, it's been silenced since then and the requests for reviewing them that were sent at LEAST every 3 weeks also stopped. Hopefully this doesn't ruin my new roof!!I'm supposed to have guaranteed maintenance on this system and I'm being ignored so there's no way in good ***** I'd recommend this company. Nothing is as they claim during the first meeting and they don't stand behind their work either.

      Solar Energy World LLC

      Date: 05/27/2025

      We're truly sorry to hear about your experience and appreciate you taking the time to share it. This is not the level of service we strive to provide, and we understand how frustrating this must have been. Our team takes your concerns seriously and will be reaching out to you directly to address the situation and work toward a resolution. Thank you for bringing this to our attention.Sincerely,Solar Energy World

    • Betty G.

      Date: 05/09/2025

      I pay you 209 a month and still pay fpl averof 250 to 350 a month. So not worth it

    • Frances H.

      Date: 05/09/2025

      Frances H.

      Date: 05/09/2025

      We had solar energy installed December 2023, and it started and linked up to ***** in January 2024. In the course of a year, we saved one half on our electric bill. We are very pleased with our savings, the consistency, and service. We have only had one issue where it seemed to be shutting off, and we restarted it. Furthermore, we called Solar Energy World - ********, and they sent technicians out and found the issue and corrected it completely. Since the repair, it has been working beautifully through this hot summer.

      Solar Energy World LLC

      Date: 05/27/2025

      Thank you so much for your wonderful review! We're thrilled to hear about your savings and that everything has been running smoothlyespecially through the summer heat! We also appreciate your kind words about our service team. It was our pleasure to get everything sorted quickly. Thanks again for being part of the Solar Energy World family!

    • Susan M.

      Date: 05/09/2025

      Susan M.

      Date: 05/09/2025

      Was supposed to get a refund check for referring someone who also had solar panels put in called several times and no refund given still

      Solar Energy World LLC

      Date: 05/30/2025

      Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating this must be. Please know that weve already reached out to rectify the issue and are actively working to ensure your referral payment is processed. Your patience is greatly appreciated, and were committed to making this right as quickly as possible.

    • Madhusudan K.

      Date: 04/29/2025

      Madhusudan K.

      Date: 04/29/2025

      Solar Energy World is very professional, timely on the project, and excellent in customer service.

      Solar Energy World LLC

      Date: 05/30/2025

      Thank you so much for your wonderful feedback! We're thrilled to hear that you had a professional and timely experience with us, and that our customer service stood out. It was our pleasure to work with you, and we truly appreciate your support!

    • Theodore T.

      Date: 04/29/2025

      Theodore T.

      Date: 04/29/2025

      The salesman, I think, is top-notch and stays with the account. He made follow-up calls to make sure I was satisfied.

      Solar Energy World LLC

      Date: 05/30/2025

      Thank you for the kind words! Were so glad to hear your salesperson provided top-notch service and stayed engaged throughout your experience. Follow-up and customer care are incredibly important to us, and its great to know you felt supported every step of the way. We truly appreciate your feedback!

    • Alfred W

      Date: 01/31/2025

      Alfred W

      Date: 01/31/2025

      I had a 48 panel 20K roof mount system go into service 1/2/2025. It worked for 3 days! It's been about a month now that I am unable to utilize my system. In that time 1 guy came out and trouble shot the system for about 1/2 day and he could not figure it out. No communication or advisement from the company. What a mistake I made dealing with Solar Energy World. Please be careful!

      Solar Energy World LLC

      Date: 03/20/2025

      Thank you for sharing your experience. We understand how frustrating this situation must have been, and we apologize for the inconvenience you faced. We want to assure you that this matter has since been resolved, and your system is now operating as *********** Solar Energy World, we are committed to delivering reliable solutions and providing clear communication throughout the process. If you have any further concerns or questions, please don't hesitate to reach out. We appreciate your patience and the opportunity to make things ********** Regards,Solar Energy World

    Solar Energy World LLC is BBB Accredited.

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