Complaints

This profile includes complaints for Mariner Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Mariner Finance, LLC

  8211 Town Center Drive Nottingham, MD 21236

• 

  Mariner Finance, LLC

  325 Sanford Dr Morganton, NC 28655-2555

• 

  Mariner Finance

  1155 Washington Pike Suite 60 Bridgeville, PA 15017

• 

  Mariner Finance

  560 Clairton Blvd, Suite D Pleasant Hills, PA 15236

• 

  Mariner Finance

  270 Tarentum Bridge Rd., Suite 8 New Kensington, PA 15068

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My ex-husband ****** *** ****** took a loan out used jeep as collateral he gifted the Jeep to me February 11 of 2024. Was unaware of the the loan he took out. So then I was forced to pay his loan for last year and few months. Along with buying new tires and having at ******** with the new tires done in parts and work done have receipts as well. He stole the tag off jeep feb 17th 2025 I contacted Mariner and finance and I let them know the games that he was playing. I do not have a loan with Mariner and finance, but they have called me many many many times to collect the payment on a loan that I didnot take out, but I have paid the loan for the last year and a couple of months and because he stole the tag I couldnt drive it. I couldnt work so he did it to make me fall behind and he did just that.. now he is defaulted on his loan I and now they want $1000 and I told him to wait until the end of this month and now its out for repossession and I just paid $2500 to have the Jeep fixed its not even. Im going to file a civil suit against him and mariner and finance. I want all the money refunded that **** paid on his loan. I didnt have to pay it but I am woman of principle and try to do whats right. Im tired of being screwed over. May just have a mechanics lien placed against the vehicle because he didnt flip the bill. **** ****** did though.

  Business Response

  Date: 04/09/2025

  Thank you for contacting us. Mariner Finance, LLC (Mariner) takes customer concerns seriously, and our ***************************** has thoroughly researched this complaint.

  Ms. ****** is not a listed borrower or co-borrower on any account with **********************.  However, on March 22, 2024, Mariner received a signed third-party authorization from the account ******, ****** *** ****** III, authorizing ************* ***** to be able to obtain information regarding his account.

  The account in question is secured by a perfected lien on a ******************************** the name of Mr. ****** and is currently due for March 25, 2025.  As previously advised, Ms. ****** is not a listed borrower or co-borrower on the loan, nor is she contractually bound to the loan agreement. 

  With Mr. ****** having provided authorization for Ms. ****** to access information regarding the account, Ms. ****** has contacted Mariner on numerous occasions to manage the account. However, based on this communication through the BBB, we have documented her phone number to reflect no additional phone calls from Mariner regarding the account in question.

  Mariner is not responsible for any arrangements made between our borrower and a third party that is not listed on the loan agreement.

• Initial Complaint

  Date:04/02/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not liable for this debt with MARINERS FINANCE LLC. I do not have a contract with MARINERS FINANCE LLC they did not provide me with the original contract as I requested.

  Business Response

  Date: 04/07/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly researched this complaint.

  Ms. ****** entered into the loan agreement with Mariner Finance, LLC (Mariner) on July 7, 2021, by cashing or depositing a prescreened firm offer of credit that was mailed to her.Because Ms. ****** defaulted on the loan by failing to make payments as contractually agreed, the account was classified as a charge-off account on February *******, and eventually sold to ******************* (Plaza) on August 5, 2024.  Ms. ****** was provided a copy of the loan agreement and all related documentation at the time the loan was executed, and she may contact Plaza for additional copies of loan or related documents.

  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (***) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report and for how long.  Based on our review of Ms. ******* account,the information furnished by Mariner to the *** is accurate. Given this, we are unable to honor Ms. ******* request to alter the information. Ms. ****** has submitted several automated credit disputes claiming both inaccurate reporting,and fraud in relation to her loan, all of which have been thoroughly reviewed and confirmed as accurately reporting.

  Should Ms. ****** have additional questions regarding her loan, or to make a payment, she may contact Plaza at ************.

• Initial Complaint

  Date:03/31/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Im disputing this inaccurate information reporting on your credit report remove this account

  Business Response

  Date: 04/07/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly reviewed this complaint.

  Ms. ****** entered into a Retail Installment Contract with ********************** (Northwest) on December 2, 2021.  The executed contract was subsequently purchased by Mariner Finance, LLC (Mariner). Because ********* failed to make any payments as contractually agreed, despite numerous unsuccessful attempts to contact her, the defaulted account was classified as a charge-off account on September 29, 2022, which remains legally collectable.

  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (***) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report and for how long.  Based on our review, we have determined that the account information furnished by Mariner to the *** is accurate. Given this, we are unable to honor Ms. ******* request to alter the information. ********* has submitted multiple credit disputes claiming both inaccurate credit reporting and fraud in relation to her loan, all of which have been thoroughly investigated and verified as accurately reporting.

  Should Ms. ****** have additional questions regarding her account, or to discuss a potential payment arrangement or settlement offer,she may contact Mariners ******************* at ************.  ************* would like to pursue a claim of identity theft in relation to her account, she must complete the attached ************************ Identity Theft Victims Complaint and Affidavit and return it, along with a copy of her government issued photo identification and police report if available, to Mariner Finance Customer Relations, ***************************************

• Initial Complaint

  Date:03/26/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Sent me a loan check for $2549.00 at *****% without myself applying for a loan. I dont know this company and would not deal with such loan sharks. I called this company three times now to be removed and to notify that I want no contact or to not conduct business. This is the third time they sent active checks in my name. I confronted them as if someone was to cash this check, who would be responsible for this loan. I was told I would be responsible even if I didnt cash this check. My post office has lost my mail much too often. This company should be banned from conducting business in ********

  Business Response

  Date: 04/03/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly reviewed this complaint.

  
  The offer referenced in Mr. ******* complaint is a prescreened firm offer of credit in the form of a "Loan by Mail,"which is sent by Mariner Finance, LLC (Mariner) to qualified consumers that meet the selection criteria.  The Loan by Mail offer included all applicable loan information and disclosures, and complies with state and federal regulations.

  
  Per Mr. ******* request, Mariner has placed his name and address on its internal Do Not Solicit (DNS) list, and he will be removed from all future Mariner marketing campaigns. It is important to note that mailed offers are prepared up to 60 days in advance of the mailing date and as a result, it is possible that additional offers may be received within this time. 

  
  As indicated in the disclosures provided with the offer, if a consumer does not want to receive prescreened offers of credit from the company extending the offer, or from any company, the consumer may follow the instructions provided in the PRESCREEN & OPT-OUT NOTICE.  Consumers may also opt out of future offers of this type by visiting *******************. 

  
  We appreciate the opportunity to address Mr. ******* concerns.  Should he have additional questions regarding this matter, we invite him to contact Mariners ***************************** at ************.  

• Initial Complaint

  Date:03/26/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To Whom it may concern,This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed ****************** Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

  Business Response

  Date: 03/31/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly reviewed this complaint.

  
  Ms. ****** ***** entered into the loan agreement with Mariner Finance, LLC (Mariner) on May 27, 2022. Ms. ****** ***** made seventeen (17) of the required forty-one (41) loan payments as contractually agreed, but failed to submit additional payments, resulting in the account being referred to a collection attorney on March 25, 2024. Judgment was awarded in favor of Mariner on August 3, 2024, and as of the receipt of this complaint, no payments have been received in accordance with the judgment.

  
  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (***) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report and for how long.  Based on our review, we have determined that the account information furnished by Mariner to the *** is accurate. Given this, we are unable to honor Ms. ****** Sakyis request to alter the information.

  
  Should Ms. ****** ***** have additional questions regarding her account including a request for additional copies of loan documents, or to make a payment, she may contact ***** ***********, PLC at ************.

• Initial Complaint

  Date:03/26/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This is my formal request to address and resolve the unauthorized accounts that are currently listed on my credit report. These inaccurate entries have significantly impacted my FICO score, leading to a noticeable decline that has caused challenges in maintaining my financial standing. I am reaching out to your office with great urgency and respectfully requesting your assistance in rectifying this matter. MARINR FINC ACCOUNT no.: ******** DATE OPEN: 09/01/2021 BALANCE: $4,005.00

  Business Response

  Date: 03/31/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly reviewed this complaint.

  
  Ms. ***** entered into the loan agreement with Mariner Finance, LLC (Mariner) on September ******. Ms. ***** defaulted on her loan, resulting in the account being referred to a small claims court on April 28, 2022. Judgment was awarded in favor of Mariner on October 20, 2022.

  
  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (***) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report. Based on our review, the information furnished by Mariner to the *** is accurate.Given this, we are unable to honor Ms. ***** request to alter the **************. ***** has submitted multiple credit disputes claiming both inaccurate credit reporting and fraud in relation to her loan, all of which have been thoroughly investigated and verified as accurately reporting. Additionally,all attempts to contact Ms. ***** since the account was referred for legal action have been handled via the collection attorney. 

  
  Should Ms. ***** have additional questions regarding her account or to make a payment, she may contact Mariners ******************* at ************, or she may contact Attorney ******* & Associates *** at ************.

  
  

• Initial Complaint

  Date:03/24/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To Whom it may concern,This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed ****************** Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

  Business Response

  Date: 03/28/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly reviewed this complaint.

  
  Mr. ******* entered into the loan agreement with Mariner Finance, LLC (Mariner) on August 23, 2022. Mr. ******* made two (2)of the required forty-four (44) loan payments, but failed to submit additional payments as contractually agreed despite numerous attempts to contact him,resulting in the account being classified as a charge-off account on June 29, ********** remains legally collectable. As of the receipt of this complaint, Mr.******** account remains past due for the December 7, 2022, contractual payment obligation. Since Mr. ******* provided proof of identity with his complaint, Mariner has mailed a copy of Mr. ******** original contract and payment history to the address provided with this complaint.

  
  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (***) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report and for how long.  Based on our review, we have determined that the account information furnished by Mariner to the *** is accurate. Given this, we are unable to honor Mr. ******** request to alter the information.

  
  In the event Mr. ******* has additional questions regarding his account or to discuss a potential payment arrangement or settlement offer, he may contact Mariners ******************* at ************.

• Initial Complaint

  Date:03/20/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  To Whom it may concern,This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed ****************** Under the Fair Credit Reporting Act, 15 U.S.C. 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

  Business Response

  Date: 03/27/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly reviewed this complaint.

  Mr. ***** entered into the loan agreement with Mariner Finance, LLC (Mariner) on August 15, 2022. Mr. ***** made one (1) of the required twelve (12) loan payments, but failed to submit additional payments as contractually agreed, resulting in the account being classified as a charge-off account on April 28, 2023, which remains legally collectable. As of the receipt of this complaint, Mr. ***** account remains past due for the October *******, contractual payment obligation.

  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (CRA) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report and for how long.  Based on our review, we have determined that the account information furnished by Mariner to the ***** including that it is a charged-off account, is accurate. Given this, we are unable to honor ******** request to alter the information.

  In the event Mr. ***** has additional questions regarding his account or to discuss a potential payment arrangement or settlement offer, he may contact Mariners ******************* at ************.

• Initial Complaint

  Date:03/19/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This letter serves as your FINAL NOTICE regarding the inaccurate and misleading information in my credit profile, despite previous disputes. You are now in direct violation of the Fair Credit Reporting Act (****) and the Fair Debt Collection Practices Act (FDCPA).Under 15 U.S. Code 1681n, 1681o, and 1692k, your ongoing failure to provide accurate and verifiable data and your negligence in updating my credit report expose you to legal liability.Disputed Information Must Be Resolved:You are reporting items in violation of the **** and FDCPA. You have failed to:Maintain procedures that ensure maximum accuracy in my credit report.Provide reinvestigation results within 30 days, as required by 15 U.S.C. 1681i(6).Correct billing errors under 15 U.S.C. 1666(b). Late payments must be corrected to "paid on time."MARINR FINC Account Number: **********Please comply with 15 U.S.C. 1692(g) and provide any written consent with my signature. If none exists, delete this account from my report immediately. I have also identified unauthorized inquiries that violate 15 U.S.C. 1681b. These inquiries must be removed under identity theft provisions.Immediate Action Required:I demand the following:Update inaccurate personal and financial information.Delete unauthorized accounts and inquiries.Remove derogatory items and charge-offs that fail to meet **** standards.Failure to comply within 30 days will result in legal action, seeking $5,000 per violation, including:Defamation Negligent Enablement of Identity Fraud **** Violations Financial Injury Required Documentation:Provide the following within 30 days:A detailed explanation of the reinvestigation process.An updated credit report reflecting corrections or deletions.Failure to resolve this will result in complaints with the ************************************ and other agencies.I look forward to your prompt response.

  Business Response

  Date: 03/26/2025

  Thank you for bringing this matter to our attention.We take customer concerns seriously, and our ***************************** has thoroughly researched this complaint.

  
  Mr. ************** entered into the loan agreement with Mariner Finance, LLC (Mariner) on February 11, 2022. Because ***************** effectively defaulted on the loan by failing to make payments as contractually agreed, the account was referred to small claims court for collection on September 15, 2022, and ultimately classified as a charge-off account - which remains legally collectable. As of the receipt of this complaint, Mr. *************** account remains in default with no payments having been received.

  
  Reporting accurate credit experience data is an essential obligation of data furnishers under the Fair Credit Reporting Act.  Mariner makes accurate account information available to the Credit ****************** (CRA) on a monthly basis, and each *** has its own internal policies that determine how the information is displayed in the credit report and for how long.  Based on our review of Mr. ************** account, the information furnished by Mariner to the nationwide credit reporting agencies including that it is a charged-off account, is accurate.Given this, we are unable to honor Mr. ************** request to alter the information. Mr. ************** has submitted several automated credit disputes claiming both inaccurate reporting, and fraud in relation to his loan, all of which have been thoroughly reviewed and confirmed as accurately reporting.

  
  For additional questions regarding his account or to make a payment, Mr. ************** may contact Mariners ******************* at ************.

• Initial Complaint

  Date:03/19/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  After recently reviewing my credit report from your company, I noticed several inaccuracies that need to be addressed. The accounts in question are listed below:Company Name: MARINR FINC Account #: ************Balance: $4,713.00 Under the Fair Credit Reporting Act (15 U.S.C. 1681g), I am formally requesting copies of all documents in your records that were used to verify the accuracy of these accounts. Please provide these documents in your response to this letter.I respectfully ask that you do not reply with a generic statement claiming the accounts have been verified. Instead, I expect to receive the actual records supporting this verification. If no such documentation exists, these disputed accounts should be removed from my credit report immediately, as required under Section 611(a)(5)(A)(i) of the FCRA.Including unverified or inaccurate information on my credit reportand continuing to share it with third partiesunfairly damages both my credit standing and my reputation. I ask that you take this matter seriously and resolve it as soon as possible.

  Business Response

  Date: 03/24/2025

  Thank you for contacting us. Mariner Finance, LLC (Mariner) takes customer concern seriously, and our Customer Relations has researched this complaint. In his complaint, Mr. ******* alleges that Mariner is inaccurately reporting his account to the ********************** bureaus. However, based on our review, Mr. ******* made Four (4) of the required Forty-Two (42) loan payments, but failed to make additional payments as contractually agreed, and on March 29, 2024, the defaulted was classified as a charge-off, which remains legally collectable.

  
  Mr. ******* was provided a copy of the loan agreement and all related documentation at the time he acknowledged the terms and signed the loan agreement, and in order to protect the confidential information of our customers, ********************** requires verification of the requestor's identity prior to providing additional copies of loan or loan related documents. Mr. ******* may visit his local Mariner branch with photo ID to receive a printed copy of the original loan documents, or he may send a copy of his request and government issued photo identification to Mariner Finance ***************************************************************************
  Reporting accurate data is an essential obligation of data furnishers under the Fair Credit Reporting Act and each Credit **************** (***) has its own internal policies that determine how the information is displayed in the credit report, and for how long. Based on a review, the information furnished by Mariner to the *** is accurate. Mr. ******* has submitted several automated credit disputes claiming inaccurate reporting in relation to his loan, and all disputes received have been thoroughly reviewed and responded to as accurately reporting.

  
  In the event Mr. ******* has additional questions regarding his account or to discuss a potential payment arrangement or settlement offer,he may contact Mariners ******************* at ************.