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Mariner Finance, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Mariner Finance, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.38/5 stars
Average of 107 Customer Reviews
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Review fromJeanette W
Date: 08/08/2024
1 starJeanette W
Date: 08/08/2024
If I could give zero stars I would. They have been garnishing me over a debt I KNOW I owe. I asked for them to lower the amount (went to court today) and they will not budge even though the amount they are taking is drowning me. I will never refer anyone there. I have a family member who works debt collection for an attorney and she said they have never had a company refuse to work with a customer when the amount taken is causing said customer to struggle. Well this company will not work with you in any capacity. I know I owe the debt, I just needed a little lower payment so I can still make ends meet.Mariner Finance, LLC
Date: 08/09/2024
We appreciate your feedback, ********. Based on our review, your account is being handled by an outside attorney. We have escalated your request for review and the attorney will contact you if any adjustments can be made.Review fromGraham S
Date: 08/07/2024
1 starGraham S
Date: 08/07/2024
Wow I'm glad I read the reviews first. I'm holding at a check for 2,539.00 that was voluntarily sent to me from this company. I was contemplating holding it for the 30 days before the expiration date in case of an emergency. After reading all the negative reviews and seeing they are not BBB accredited i'm now shredding said check. Thank God for reviewers.Mariner Finance, LLC
Date: 08/07/2024
We greatly appreciate your feedback, ******. What you received was a prescreened offer of credit that is based on information in your credit report indicating that you met certain criteria. If you do not want to receive prescreened offers of credit from this and other companies, please visit http://www.optoutprescreen.com or call (888) 567-8688. This information can also be found on the front and back of the offer letter in the box labeled PRESCREEN & OPT-OUT NOTICE. Thank you!Review fromRaphaela L
Date: 08/02/2024
1 starRaphaela L
Date: 08/02/2024
Horrible experience satisfied about three loans. Requested a new loan and due to financial hardship I had stopped paying and at that time I owed about 1500 I ended up being fortunate enough to throw 1000 tried to get ahold of the business to try and settle before making the payment and was unsuccessful so I went and made that payment and they said I owe about 1000 in fees and did not assist with settlement that would take care of the additional fees this company very greedy and I feel like Ive been taken advantage of and discriminated against and they really stick it the poor and less fortunate and that’s how they make their money. In my experience in life in general businesses like this do not last very long. There are laws that do protect the customers either elderly or poor or disabled. It’s a matter of time that this business will go under!!!!! Thanks to your greed and ignorance.Mariner Finance, LLC
Date: 08/05/2024
Thank you for your feedback, ********. Based on our review, Mariner had sent multiple settlement offers in the past to the same email used for your review. Those emails contained the offered amount, instructions on how to accept, and the contact information for our Recovery Department whom would process that offer’s payment. We also found that you have recently been in contact with our Recovery Department and were provided an updated settlement offer. If you have any further questions regarding your account you may contact Customer Relations at ###-###-####. If you would like to make a payment, you may contact Mariner’s Recovery Department at ###-###-####.Review fromWilliam F
Date: 07/30/2024
1 starWilliam F
Date: 07/30/2024
This company i very ****** and rude i applied for a loan in Charleston sc and Beaufort Sc and was talked down on my paystubs like i actually did make that much i will never apply here again i was also denied for no reason 45 times with a credit score of 756 and debt to income ratio was good and time of credit was 4 years. Im a disabled veteran veteran and will not stand for disrespect and unfairness.Mariner Finance, LLC
Date: 08/01/2024
Thank you for your service and your feedback. Mariner attempts to qualify each applicant for the most favorable loan terms available. You will receive an adverse action notice within 30 days detailing the factors that contributed to the credit decision. For specific questions, please contact a branch near you. ****************Review fromDenise G
Date: 07/25/2024
1 starDenise G
Date: 07/25/2024
When this loan was approved by Long Bath for a family bathroom remodeling, I did not realize that one of the so-called Banks were Predatory Lenders Mariner Finance. I was so vulnerable on this approval/project that I did not go in it for the price they charged for he work done, but I had just bought my house which was a fixer upper. So, I was desperate to get the work done, but not giving them my Life to fix my home.
I had noticed that I have been paying on this $10,000.00 loan for a whole year and paying $150.00 a month, the bill was not going down, so I took the time (which I really should have been slow to accept it from any bank that has the name "Finance" in it - DON'T DO IT!!! What I have come to learn is that Finance companies aren't really a bank they are in fact "predatory" lender's something like loan sharks, where the interest they charge is more than the product is worth, also they take out their money for years before the majority of your payments goes toward your principle and as soon as you realize what they are doing - you are trapped in a vicious web of lending. Where they will ruin your Credit for not paying their un-reasonable fees first!!!
I regret this purchase they are locking me into for 10 years! And, their interest they collect will total over $7,000 for a 10,000 loan!!!!! PLEASE DON'T USE THIS COMPANY - YOU WILL BE TRAPPED LIKE ME. I PRAY TO GOD TO FIND A MORE REASONABLE RESOLUTION TO THIS DEBT W/THESE PREDATORY LENDERS/LOAN SHARKS!!!!Mariner Finance, LLC
Date: 07/26/2024
Thank you Ms. ***** for your feedback. It appears your primary concern is that you expected a larger portion of your payments to be applied to the principal balance on your loan. We would like to point out that the terms of the loan were clearly and prominently disclosed in the Home Improvement Contract provided to you, which
you acknowledged prior to Mariner purchasing the loan. If you have specific questions regarding how interest is assed on an interest bearing loan, you may contact Mariner's Customer Relations Department at ###-###-####. If you are experiencing a hardship preventing you from making your payment, we encourage you to communicate with your servicing branch for assistance.Review fromHodari T.
Date: 06/25/2024
1 starHodari T.
Date: 06/25/2024
This is a hardship loan I took out when my house burned down in 2020. I defaulted on the loan and the loan was charged off in 2023. For the last year, after the charge off, the vendor has submitted a late payment to the credit bureaus in a punitive attempt to punish me after the debt was written off. My credit can never recover because they submit a new 30 days late at the start of every month.Mariner Finance, LLC
Date: 06/27/2024
Thank you for your feedback. After review of your account, you have already contacted Mariner through another platform and your concerns have been addressed. If you have any further questions, please call Mariner's Customer Relations Department at ###-###-####.Review fromMICHAEL M
Date: 06/18/2024
1 starMICHAEL M
Date: 06/18/2024
Lousy company
Never return your calls. It's like they are purposely ignoring me. I am a disabled Veteran. I do not have time for their games. Next I will step it up and call my congress person.Mariner Finance, LLC
Date: 06/20/2024
We appreciate your feedback, Mr. Mullen. Our goal each day is to provide an exceptional customer experience and we apologize that your most recent interaction did not live up to that expectation. We have referred your contact information to a member of our Operations Management to reach out to further assist you.Review fromLisa P
Date: 06/17/2024
1 starLisa P
Date: 06/17/2024
Made last payment on loan and immediately access to my account was removed and I am now unable to review payment previous payments, and account status.Mariner Finance, LLC
Date: 06/18/2024
Lisa, thank you for your review. At the moment, our online systems do not have that capability and we are presently working on new features. However, all paid documents are mailed out to you to the address on file after a state-specific waiting period. Please call your local servicing branch for those details. If you require further assistance please call our Customer Relations Department at (844) 338-2080.Review fromchristol b
Date: 06/17/2024
3 starschristol b
Date: 06/17/2024
I had a situation come up with Mariner finance and still haven't received a response. I had collateral put up for a loan that i opened 3 years ago. Last month the car i had used for collateral needed to to be inspected but it wouldn't start so after towing it to the repair shop come to find out that the computer system in the car was fried. Its a 18 year old car so we decide not to fix it because it could get pricey. I have spoke with Mariner Finance multiple times on how to get the car (collateral) removed from my account so that i can junk the car, but they will not tell me anything. They keep saying we will call you back but nothing. The repair shop will only hold the car for so long. I live in an apartment so I can't store the broken down car here. I have no idea where to go from here.Mariner Finance, LLC
Date: 06/18/2024
Thank you for your feedback, Christol. We have reached out to the Operations Management of your servicing branch location to reach out to you to assist in a possible resolution. Should you require additional assistance, please contact our Customer Relations Department at (844) 338-2080.Review fromJason H
Date: 04/25/2024
1 starJason H
Date: 04/25/2024
NEVER DO BUSINESS WITH THESE IDIOTS! They kept me on hold for an hour just to be turned down,because my credit score is 630.Once my score gets much better they won't have a chance to beg for my business, because I have blocked them.Screw these fools!Mariner Finance, LLC
Date: 04/29/2024
Thank you for your feedback, Jason. Mariner attempts to qualify each applicant for the most favorable loan terms available. You will receive an adverse action notice within 30 days detailing the factors that contributed to the credit decision. For specific questions, please contact a branch near you. ****************
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