We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Billing Services

Rocket Money Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.47

Average of 109 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Carleigh M

    Date: 08/18/2022

    I am only leaving 4 stars because when they negotiate bills for you, you will have to pay them if they are able to get you a better price. I did not know that until they sent me an invoice. But if you're looking for an online bill manger and be able to have your accounts in one place and just with a click of a button see your spending's than I highly recommend this app. They have a free version which I use, and it will stay free as long as you do not ask them to try and get your bills cheaper. Brittany was awesome help at helping me better understand what they do . Brittany defiantly gets 5 stars from me.

  • Shef

    Date: 08/13/2022

    The best software for budgeting, and SAVING money.
    They negotiated on my behalf, and knocked my Optimum Online bill down from $90 to $45 a month.
    I am absolutely thrilled.
    Best customer service, as well. Shout-out to Brittany!

  • MEGHAN G

    Date: 08/08/2022

    Truebill tried their best to assist me with a bill reduction with Spectrum Cable. I give them 5 stars because they continued to help and be at the customers (my) side through the whole process. Spectrum was incredibly beyond negligent, incompetent, and difficult in the process, but Charlotte my rep went above and beyond and continued to help me through the bill reduction for weeks. Truebill really did what they sought out to accomplish, but Spectrum made the process near impossible. I appreciated Charlotte beyond words. She was amazing.
    I also appreciate Truebills analysis of my bills and reminders of upcoming, it's super helpful to stay on track and a good reminder when I'm being excessive with my spending.

  • Arvind R

    Date: 07/27/2022

    I signed up for Truebill and have had the subscription for 3 months now. I have used more expensive solutions like mint, quicken in the past. Truebill was easier to setup, and the information presented is very easy to consume/digest. It does a great job in helping subscribers understand cash flow and take actions to manage it. It comes at a very nominal price point as well. I tried to use their negotiation feature, and ended up negotiating with vendor myself before they could. They charged me for it, when I raised my concern with their support, they were quick to respond and fairly refunded the charge. This has greatly increased my confidence in this company. I am a happy subscriber and plan to continue to be one...

  • Wendy B

    Date: 07/26/2022

    Truebill has been indispensable in getting a handle on my spending. It is very user friendly. Categorizing each purchase and bill paid can be automatic with a few simple rules. You’ll soon understand where your money is going. The support team is just one chat away. They are very responsive… and will even negotiate lowering your bills! You’ve got to try Truebill. You won’t be sorry!

  • Tracie R

    Date: 07/26/2022

    Thank you for the service you provided you were very helpful

  • Sara D

    Date: 07/24/2022

    I have always been extremely suspecting of newer apps if an apps but I took a chance on Truebill. The other day, I considered cancelling my SiriusXM subscription, I was able to lower it once speaking with a representative and the very next day I was actually surprised to receive an email from Truebill considering I do not have the premium version of Truebill, but one of the representatives offered to negotiate a lower rate on my behalf. I don't know many services that reach out to you personally to do you a service that one you don't pay for nor requested. That to me is the epitome of quality customer service. Thank you Truebill, definitely going to stick with you guys for that experience alone and implore anyone else who needs assistance financially budgeting to utilize the services of Truebill as well.

  • Karina A

    Date: 07/20/2022

    Great customer service and willingness to work with me on an issue I had with billing.

  • Diego P

    Date: 07/18/2022

    Amazing services! I had an issue with my account and thankfully the nice people at Truebill issued me a refund. I am thankful for their amazing customer service!

Rocket Money Inc is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.