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Business Profile

Window Installation

See-Thru Windows LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.09

Average of 11 Customer Reviews

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Review Details

  • Jutta S

    Date: 08/07/2022

    To set the stage: I am an 80-year old woman wanting to remodel one of my bathroom. The last 2 years I have had medical problems one of which required a brain biopsy among other biopsies. Mr. Randall M******** and his colleague Ms. Be Tucker arrived at 2:00 p.m. (representatives of
    See-Thru Window) and held me hostage until 6:30 p.m., on July 26, 2022. I was tired and told Mr. M******** that I would not sign asking him to leave. He continued to badger me, insisting I sign the contract. He finally left, she stayed. Mr. M******** told Ms. Tucker in a subdued voice to make me sign. Ms. Tucker looked tired also. I told her I would sign the contract so she could go home but not to process the order and not to deposit the check because I would take advantage of the 7-day cancelation policy available in Maryland. On Saturday, I canceled the policy via email and requested to have the deposit check returned to me. Mr. M******** has not replied to my request to cancel my order nor returned the check, instead he opened a credit card account with the remainder of $13,500. (I have the money to pay for the remodel in full in cash.) I have put a stop payment on the check and I spoke with the credit company to cancel the account which they have done. Can you help me to have Mr. M******** agree to cancel the account? I am worried that he may have "other tricks up his sleeve." Does he have any rights to continue with the bathroom remodel. Jutta Schmidt

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