Reviews
This profile includes reviews for Precision Garage Door of West Michigan's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 121 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJeremy H
Date: 12/21/2023
5 starsJeremy H
Date: 12/21/2023
Great experience! ******************** did a wonderful job and even double and triple checked to make sure he picked up all the screws and nails.
Precision Garage Door of West Michigan
Date: 01/02/2024
We appreciate you leaving us a great review. We're happy to hear that Benjamin was so helpful! Thank you for your business!Review fromMary S
Date: 12/15/2023
5 starsMary S
Date: 12/15/2023
his garage door business is AMAZING. Their attention to detail is out of this world. If I'm ever visited by any aliens, and they're having problems with the door of their ship, I'm calling Percision Garage Door. But seriously they are wonderful. I'd recommend this business to anyone. Thanks so muchPrecision Garage Door of West Michigan
Date: 01/02/2024
Thank you for this amazing review! We are so happy to hear that our team provided you with excellent service. We appreciate you choosing Precision Garage Door!Review fromEric A
Date: 11/30/2023
5 starsEric A
Date: 11/30/2023
Technician Marc D. was awesome. He looked at my broken garage door and presented me with multiple solutions at different price points. Marc was very knowledgeable and cordial - Precision is lucky to have him. Very satisfied customer here. Thanks, Marc!Precision Garage Door of West Michigan
Date: 12/04/2023
We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from Marc. Thank you for your business!Review fromJody W
Date: 11/25/2023
1 starI spent over 3,500 8 years ago for two precision garage doors and lift masters remotes. We got the best with full warranty. Now one stopped working and I am extremely unhappy. Jeremy said it would all be covered. They just had to swap it out. Now I’m told I have to call lift master and resolve this myself. I am a disabled senior. This is not right.Review fromEd M
Date: 11/22/2023
5 starsEd M
Date: 11/22/2023
I think Jeremy did an excellent job. He was friendly, helpful, and made good recommendations. He also did excellent repairs on problems he saw.Precision Garage Door of West Michigan
Date: 11/29/2023
We are pleased to hear that Jeremy provided you with great service. Thank you for taking the time to share your experience with us. We appreciate you choosing Precision Garage Door!Review fromRandy H
Date: 11/11/2023
5 stars******, the technician, was very friendly and professional at the same time. He studied our problem and offered the solution. Not only did he replace our garage door opener, he programmed all of our after-market door openers. He also lubricated the hinges and rollers on the door. He took one look at the rubber seal on the bottom of our garage door and let us know he could replace it, as it was badly worn. We had been told that was not a possibility before, so of course we had him replace that to keep little critters out. Another thing I really like about this service was the technician called to let us know when he would be arriving, and the company texted his photo to me. I cannot recommend this company highly enough!Review fromPatty L
Date: 11/10/2023
5 starsSanford the installer did a fantastic job. He was friendly, polite, knowledgeable and very helpful. He explained everything and went over details to make sure I understood everything about the garage door that I needed to know. He also helped me get on the app so I can control the door remotely. Very pleasant upbeat man who represents Precision Garage door well.Review fromNancy P
Date: 11/10/2023
5 starsThey were great. Same day service to replace broken springs on the garage door. Marc D, was excellent. Very courteous, respectful and clear on what he was doing. He did a thorough inspection first and explained what needed to be done and did it in a timely manner. Thank you!Review fromAnnette R
Date: 10/27/2023
5 starsAnnette R
Date: 10/27/2023
Thank you Sanford F for installing my garage door. I’m very grateful for your time and expertise. Thank you Precision Garage Doors for a wonderful experience.Precision Garage Door of West Michigan
Date: 11/06/2023
Thank you for the great review! We are pleased to hear your experience with our team was so positive! Thank you for choosing Precision.Review fromBrad C
Date: 10/20/2023
5 starsBrad C
Date: 10/20/2023
The new garage door opener is terrific.****** did an outstanding job of installation. He went out of his way to explain everything and demonstrate how the new opener operates. I hope ******* supervisor will share our appreciation for his courtesy, friendliness and professionalism with him. He is a great credit to the Precision *************Precision Garage Door of West Michigan
Date: 11/06/2023
We are so proud to hear what a positive experience you had with Jeremy! Thank you for taking the time to leave us such a wonderful review. We appreciate your business!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.