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Business Profile

Garage Doors

Precision Garage Door of West Michigan

Reviews

This profile includes reviews for Precision Garage Door of West Michigan's headquarters and its corporate-owned locations. To view all corporate locations, see

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Precision Garage Door of West Michigan has 2 locations, listed below.

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    Customer Review Ratings

    4.82/5 stars

    Average of 121 Customer Reviews

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    Review Details

    • Review fromDan S

      Date: 10/16/2023

      5 stars

      Dan S

      Date: 10/16/2023

      Very good service. I have used them before. **** did a great job explaining what was needed and getting it repaired quickly. Highly recommend them.

      Precision Garage Door of West Michigan

      Date: 10/23/2023

      We are pleased to hear that **** provided you with excellent service. Thank you for the wonderful review. We appreciate you choosing Precision Garage Door!
    • Review fromSusan M

      Date: 10/03/2023

      5 stars
      Friendly technician. Knowledge of equipment was exceptional. Would use again.
    • Review fromMatt A

      Date: 09/29/2023

      5 stars

      Matt A

      Date: 09/29/2023

      Mr. ******* thank you for your outstanding work and professionalism!

      Precision Garage Door of West Michigan

      Date: 10/05/2023

      We are proud to hear that our team provided you with great service. Thank you for the wonderful review, we appreciate your business!
    • Review fromCarolyn S

      Date: 09/27/2023

      5 stars

      Carolyn S

      Date: 09/27/2023

      Jeremy was knowledgeable and very thorough. He was also very cheerful. He was good at explaining what was wrong and how he fixed it. Thanks, Jeremy!

      Precision Garage Door of West Michigan

      Date: 09/29/2023

      We appreciate you leaving us a great review. We're happy to hear that Jeremy was so helpful! Thank you for your business!
    • Review fromJudy W

      Date: 09/25/2023

      5 stars

      Judy W

      Date: 09/25/2023

      Fast, friendly service. Jordan H replaced rollers, and LM Safety Eyes. Everything works smoothly and quiet now.

      Precision Garage Door of West Michigan

      Date: 09/29/2023

      We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from Jordan. Thank you for your business!
    • Review fromJohn R

      Date: 09/20/2023

      5 stars

      John R

      Date: 09/20/2023

      Great visit from ****** to get a quote on two garage doors. Listened to our desires and was very knowledgeable. If he didn't know the answer he was able to get it very quickly.

      Precision Garage Door of West Michigan

      Date: 09/25/2023

      We are happy that ****** was helpful and provided you with great service. Thank you for choosing Precision!
    • Review fromTom T

      Date: 09/15/2023

      5 stars

      Tom T

      Date: 09/15/2023

      Rusty was very knowledgeable and professional. Replaced both springs and drums, tested the door, and was done in 90 minutes. Called at 8 AM and Rusty arrived as planned at noon. It pays to get professional help when you need it.

      Precision Garage Door of West Michigan

      Date: 09/25/2023

      Thank you for the great review! We are pleased to hear your experience with Rusty was so positive! Thank you for choosing Precision.
    • Review fromDan S

      Date: 09/10/2023

      5 stars

      Dan S

      Date: 09/10/2023

      Called Precision Door on a Sunday. Both springs had broken and the garage door was stuck closed. They had an available tech and he could be there in an hour or two. Jim Z arrived before the scheduled time, assessed the problem and gave me an estimate. He had the parts needed on the truck and was able to do the repair the same day. Jim explained the problem and answered my questions. Jim was very professional and genial. Very happy I called Precision Door.

      Precision Garage Door of West Michigan

      Date: 09/25/2023

      We appreciate you taking the time to leave us such a great review. We're so happy to hear you were provided with excellent service from Jim. Thank you for your business!
    • Review fromMarjorie J

      Date: 09/08/2023

      5 stars

      Marjorie J

      Date: 09/08/2023

      My door was having a bad day--would only go up on occasion and refused to go back down. I called Precision in the morning and used their reservation system to make an appointment for early afternoon, and they were at my door by noon. Jordan quickly determined what needed to be fixed on my 29 yr. old system. He showed me my options and pricing for each option and by 2:30 I was back in business. I appreciated the professionalism and quick service. I am recommending Precision. ***

      Precision Garage Door of West Michigan

      Date: 09/25/2023

      We are so proud to hear what a positive experience you had with our team! Thank you for taking the time to leave us such a wonderful review. We appreciate your business!
    • Review fromKim F

      Date: 08/21/2023

      4 stars

      Kim F

      Date: 08/21/2023

      I backed into my garage door and did considerable damage. Scheduled a tech to come out the next morning to inspect. The car was stuck in the garage and he helped get it out, which I understand was quite difficult. The tech provided me with three written options right then and there. I ordered and it took about four weeks to get here, which was within their 2- 6 week timeframe.Once it arrived, Precision inspected it and got the installation scheduled the same week. Both technicians I dealt with were courteous, friendly and professional. Door looks and works great.

      Precision Garage Door of West Michigan

      Date: 08/28/2023

      We're very happy to hear you had such an excellent experience with us! Enjoy your beautiful new garage door!

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