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Ford Motor Company / Consumer Affairs
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ford Motor Company / Consumer Affairs's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.12

    Average of 221 Customer Reviews

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    Review Details

    • Michael C

      Date: 07/19/2022

      If it could be 0 stars I would make it 0 stars. There handling of the Bronco has been atrocious from the start. Ordered my Bronco in January of 2022, was built on March 2022 and sat in a lot for 3 month while it waited on a micro-chip. Every two weeks from March until June my ETA was pushed back 2 weeks. It was completed June 22 2022 but **** is so incompetent they can't figure out how to ship a Bronco 45 minutes South. It's pathetic. They refuse to let the dealerships arrange pickup. Yet I'll still get charged $1400 for a destination fee which is absurd by the way. I'll never buy another vehicle from the garbage company.

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