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Business Profile

Auto Manufacturers

General Motors Corporation

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for General Motors Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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General Motors Corporation has 51 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 339 Customer Reviews

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    Review Details

    • Tom D

      Date: 11/22/2024

      Quality has gone way down last new ***** 2500 , I payed extra for ****** bumper to bumper warranty only to find out catalytic converter is not covered, was offered 300 dollars towards said repair , I call that a slap in the face , after several brand new GM trucks , this will definitely be my last

    • Iliana C

      Date: 11/20/2024

      Run , run as fast as you can ! My GMC Yukon 2021 engine is broken down! General Motors have so many excuses for not fixing it! They make you feel you are the responsible for this big issue from their company ! Last time I get ***** or GMC!

    • Romona D

      Date: 11/19/2024

      I think general motors are failing there customers badly, with all the issues the ***** cruze is having I think they need to do right and fix the issue or buy all vehicles back. It Is really sad when you want to buy American made but they fail and it's sad you have to by foreign vehicles that won't fail. I'm really sad this issues continue

    • Mike B

      Date: 11/17/2024

      Was disappointed that the new Trax is t available in awd

    • Loretta R

      Date: 11/17/2024

      ** has parts to assemble new cars, but wont support paying customers who have bought their products. Once the sale is made, if you need a replacement part you are out of luck and out of a car. I have a 2025 Trax ** that has been waiting on a headlight assembly for over 9 weeks and counting. This is unacceptable.

    • Farrukh S

      Date: 11/14/2024

      Please please do not buy Suburban not only me but 15 other people I know had transmission issues within 100k not once but everyone had twice at least and worst thing it takes more than a month to get the part from ** and sometimes its not driveable, so imagine if you using car for business and you are without it for months and loosing thousands of dollars. And these are new 2023 2024.

    • Diana C

      Date: 11/13/2024

      If you own a Chevrolet (GM) vehicle prepare to be without a vehicle for a minimum of one month if you need a warranty repair on your transmission. Every dealership near me has a month wait just to have the diagnostic done. My Traverse has been sitting at the dealership since 10/18 and still hasnt been diagnosed. I am already out of $800 for a rental car as they also do not provide a courtesy vehicle. The corporate office only offers an apology but I cant drive an apology and it doesnt pay for my car rental. I will definitely not buy any ** vehicles going forward. Buyer beware.

    • Colleen H

      Date: 11/13/2024

      I don't even feel that this review deserves 1 star, my car that was picked up on Friday November 8th, and it has still not been diagonosed, they are unsure if it is covered under warranty, they have no loaner car and not one person has given me an update in 24 hours. My 2023 Cadillac accelerated on its own and shot me into an intersection, luckily I was not hurt, once i stopped and pulled off to the side of the road, my car would not go into park, neutral or reverse, the digital odometer read 67 mph when i turned it off. Emergency services picked up my car and they are not calling me back they keep saying as a Cadillac customer we care about our customers. If they cared my car would be getting fixed, I would have a loaner.

    • OTHALEE F

      Date: 11/10/2024

      I took my car into ******* Chevrolet in ********, ** by appointment on June 18, ******* car was having trouble starting. They said it was a sensor, $330.00. They put it in, paperwork showed it was ready to pick up. They called back, now it is a modular + parts $********** now 4 months had gone by. We said do it, we needed our car.We went through 3 technicians, passing the car back and forth.We called, texted, and went by weekly to check the progress on the car.We finally picked up the car on November 8, 2024.I think almost 5 months to keep a car that was taken in by appointment is too long.Please think about this before you buy a car from ******* Chevrolet in ********.

    • Jon J

      Date: 11/01/2024

      I own a ***** Cruze stick shift diesel, there is a clutch issue that has not been fixed for 8 months. The car still breaks down and no certified ***** dealer so far can fix it. ***** is great a talking to you and offering you a credit - but terrible about fixing the car. They just left me to deal with life without a working car that I cant sell or drive very far. Ive told them what a bind Im in - they apologize but dont fix the problem. Run the other way - this company will eventually go under since their cars dont drive for long

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