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Business Profile

Internet Services

Speedconnect

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for Speedconnect's headquarters and its corporate-owned locations. To view all corporate locations, see

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Speedconnect has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 15 Customer Reviews

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    Review Details

    • Emily F

      Date: 07/03/2023

      Our internet has been down for a week, at least. When you call DURING business hours, it says their office is closed. I even tried their sales and billing departments, just to try and reach someone. Same message that office is closed. I have called on multiple days. I went as far as messaging them on Instagram and ********* with no response. Its a big deal because I can no longer work from home. I have an unlimited hot spot on my phone but its so slow, due to the complexity of the programs Im using for work. A family member whose profession is in I.T., tried troubleshooting and cant figure it out. We switched the breaker and restarted power to the whole house, to no avail. The roof antenna has the blue light. We bought a $100 new router, and that did not work either. We are rural and very limited to internet providers, unfortunately. We dont know where to go from here.

    • Adam B

      Date: 04/26/2023

      Speedconnect has two major problems... speed and connection. They would frequently have outages that would start on Friday evenings and nobody was in the office until Monday. Last week it went out on Thursday afternoon and it was just fixed today (Wednesday) 6 full days is too long without coverage. Not that it matters, we set up with a different carrier yesterday morning. When we called to cancel, we were informed that they wouldn't come until the end of next month to pick up their equipment. So we have to pay for a full month of service for internet service that we don't have set up. Steer clear of speed connect.

    • Daryl W

      Date: 10/14/2022

      Speed connect is horrible! Dropped service in our area and cashed our check anyway. No communication from them at all.

    • Marilyn H

      Date: 07/22/2022

      Internet with TPT Speed Connect has been terrible the last couple of months. Now it is just completely out. I called and all I got was your information will get transfered. My phone number was verified in case we got disconnected. Not surprised, we got disconnected and no one has bothered to call me back. Do not get TPT Speed Connect.

    • Andrew M

      Date: 06/10/2022

      I've have the worst internet connection the passed few months when I called in the tech support always put me on hold for min a half hour, to not fix a problem or jus to tell me there's an outage in my area an no eta, was down for 2 weeks and then finally after calling everyday one person told me that I'm running out of date hardware and that could be why, which being with them for 9 years you'd think you'd value your customer and keep them happy with top equipment, but not speed connect s*** is what I had, then waiting another 4 days to get the newer hardware 3 weeks later i call to get credit for my lost time, not to mention money I lost not having internet, the say they will submit it, an hour later my internet goes down and then I run a few errands and my house in robbed and of course my security cameras don't work, why because the internet was down yet again, I strongly recommend anyone and everyone with speed connect to switch,today I called and asked the billing lady to cancel my account and I'm not paying for the month since obviously not gonna have an connection and she went on a rant that the connection was good an blamed the router which was there's any was so her excuse was mute, and went on reading some bs about not crediting me causing wireless something, and then I went to say I'm not gonna be billed and she hung up on me, super awesome customer service terrible place and service

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