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Business Profile

Extended Warranty Contract Service Companies

Guardsman

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Guardsman's headquarters and its corporate-owned locations. To view all corporate locations, see

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Guardsman has 43 locations, listed below.

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    Customer Review Ratings

    1.03

    Average of 374 Customer Reviews

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    Review Details

    • Ron M.

      Date: 07/19/2022

      This is the worst company , I sent a claim 2 months ago and have heard nothing back from customer service, I have called several times and on hold forever and the phone hangs up, I cant get any help at all this is totally unacceptable, dont use these people, I still cant get anyone!!!

    • George J

      Date: 07/19/2022

      I would never pay for this coverage again or recommend. It has been 2 months since the tech came out. Called today and the part was never ordered.

    • Liana A

      Date: 07/14/2022

      Last March 2021, we purchased a protection plan with Guardsman for our patio furniture. We also bought patio furniture covers to protect the patio furniture from the weather. When we opened up the patio furniture for the summer, it was rusted, and the paint is chipping or bubbling. I sent multiple pictures. The Guardsman Protection Plan conveniently does NOT cover, the metal surfaces on patio sets according to customer service and therefore we WASTED $169.00 for absolutely no reason. Buying protection is a scam!

    • Melinda W

      Date: 07/11/2022

      I am very unsatisfied with Guardsman and it's service because the company does not honor it's warranty contract. I purchased a 5 year Gold Complete Plus Plan with my living room furniture April 2019. As of June 2022, I filed a service claim for repair of the *** ports on my recliners and the claim was denied. My *** ports are built in and mounted on a hard surface inside of my living room furniture. The Gold Complete Plus Plan clearly states in Section 6.2.11 the *** ports are covered.

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