Reviews
Customer Review Ratings
Average of 304 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMelissa R
Date: 07/26/2024
5 starsLoved the ease of using the site and ability to get in touch with the breeder for questions.Review fromShelley M
Date: 07/24/2024
5 starsI did not know about puppies.com. I was searching ****** for a Yorkie female puppy and this precious lil girl came up. It said available so I created an account, it was easy to do. Verified my email and then sent a msg on Friday and we picked her up Saturday afternoon. I love this site. I saved to favorites in case anyone is looking for a pup.Review fromLaura W
Date: 07/22/2024
5 starsSaw one at a shelter. When we went up to look at the puppy it had been adopted out. Saw this puppy called on it & went up to look at it the next day. This is one of the sweetest & smartest puppies ever!!!! We love him!!Review fromBria P
Date: 07/22/2024
5 starsAmazing!!!! I found my forever fur baby and couldnt be happierReview fromBrett S
Date: 07/18/2024
5 starsGreat forum to find a puppy. I found beautiful husky puppy.Review fromMichelle H
Date: 07/17/2024
1 starMichelle H
Date: 07/17/2024
This ************** of Manteca sold me a puppy that had worms, mange, giardia, and was too sick for vaccines. She was also feeding him adult dog food even though he was 12 weeks old. So I left a review on the site which she got "hidden." So this site should be called Puppymill.com. The site supports puppy *****. My own dog had two litters and not a single puppy got sick. The puppy, who I renamed Boomer, is healthy. He's had the important shots, and he's having the time of his life running around and playing with my other dogs. If I hadn't taken him, he would probably be dead.Why is puppies.com hiding unfavorable reviews?
Puppies.com
Date: 07/22/2024
Hello,Puppies.com does not knowingly support puppymills and does not hide unfavorable reviews if the buyer is able to provide proof of purchase.It's unfortunate that you did not have a good experience with the seller you purchased from. If they did not follow their contract you have the option of pursuing legal action if necessary. We are not showing that you posted a testimonial for a seller with that name. You are welcome to login to your account and post a testimonial for this seller if you purchased a dog from a listing on the site. Hopefully the seller will resolve the situation with you. If you have additional questions please contact us at [email protected] SupportReview fromCarol F
Date: 07/16/2024
5 starsWe have been looking for a Shih Tzu for six months and stumbled onto puppies.com. I was so excited to have a lot of choices that were close to where I live. I found the sweetest and smartest puppies! ******* the breeder was exceptional. We found this site easy to navigate and very user friendly! We will definitely recommend to our friends. Thank you Puppies.com We are so happy!!Review fromShanin C
Date: 07/16/2024
5 starsI am very happy with the breeder and Puppies.com. This was so easy to find our new family member!Review fromAngie W
Date: 07/16/2024
5 starsPuppies.com was very user friendly. We found exactly what we were looking for and had a wonderful experience with adopting our puppy. *** is a perfect match for our family. We are so thankful for this site and its help.Review fromNancy N
Date: 07/16/2024
3 starsNancy N
Date: 07/16/2024
Good concept but definitely need to be more diligence on checking your sellers. If you are buying a puppy do your homework !! Common sense tells you some of these are a scam .Puppies.com
Date: 07/22/2024
Hello,Puppies.com is a bulletin board service so you do have to be careful and research the seller you choose to work with. We do provide Buyer Tips and Report buttons on every listing and profile to assist in having a safe transaction. If you have additional questions please contact us at ******************** Puppies.com Support
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.