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Business Profile

Credit Union

PFCU

Headquarters

Reviews

This profile includes reviews for PFCU's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

PFCU has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • PFCU

      9077 Charlotte Hwy Portland, MI 48875-8417

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    • PFCU

      102 W Main St Westphalia, MI 48894-9838

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    • PFCU

      9864 Cherry Valley Ave SE Caledonia, MI 49316-7312

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    • PFCU

      3378 Lennon Rd Flint, MI 48507-1015

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    • PFCU

      9189 Miller Rd Swartz Creek, MI 48473-1187

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    Customer Review Ratings

    4.58/5 stars

    Average of 26 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromRon J

      Date: 06/21/2025

      1 star
      PFCU lied to me about loan information and then RIPPED me off when I paid off a auto loan early!DO NOT USE PFCU!
    • Review fromDarren M

      Date: 06/11/2023

      5 stars
      Awesome, start to finish!!! They even followed up AFTER everything was completed.
    • Review fromWayne E

      Date: 01/12/2023

      1 star
      Always about the fees with this bank. Been with them over 10 years, no loyalty.!! Had over **** in saving, still I was hit with fee. As soon as I can goodbye pfcu
    • Review fromSteven C

      Date: 12/27/2022

      5 stars

      Steven C

      Date: 12/27/2022

      Always a pleasure to deal with, very professional and flexible. Very happy to be a member.

      PFCU

      Date: 12/28/2022

      Hi ******, thank you for sharing your kind words! We're happy to hear you've had a great experience with us. Sincerely, PFCU
    • Review fromAnthony A

      Date: 11/14/2022

      5 stars

      Anthony A

      Date: 11/14/2022

      PFCU is here for me in the good times and the bad. Recently my family is going through difficulty financially with home and vehicle repairs. After a call for assistance they helped remove the multitude of issues by combining them into one smaller payment. This is an answer to prayer for my family.

      PFCU

      Date: 11/15/2022

      Hi *******, thank you for taking the time to share your review with us. We appreciate your kind words. Sincerely, PFCU
    • Review fromMarcy M

      Date: 10/28/2022

      5 stars
      We just applied to be preapproved for an auto loan and it was a hassle free experience. We've never had any issues when getting loans from PFCU. Great place to do business.
    • Review fromJUSTINA C

      Date: 10/21/2022

      5 stars

      JUSTINA C

      Date: 10/21/2022

      I've had an account and various loans with PFCU since 2006 and I've always gotten exceptional service from kind, caring employees.

      PFCU

      Date: 10/24/2022

      Hi *******, thank you so much for your kind words! We appreciate you taking the time to share your review with us. Sincerely, PFCU
    • Review fromJames H

      Date: 10/20/2022

      5 stars
      Service was awesome thanks. Still helping me out with online stuff.
    • Review fromMerle P

      Date: 10/16/2022

      5 stars

      Merle P

      Date: 10/16/2022

      It was a very professional experience. Every one was very thorough and explained every step in an easy to understand way.Enjoyed doing buisiness with PFCU.

      PFCU

      Date: 10/17/2022

      Hi *****, thank you for your kind words. We're happy you had a great experience! Sincerely, PFCU
    • Review fromPatty Z

      Date: 10/14/2022

      5 stars
      Very, very easy and quick loan...within a couple of hours money was in my account!

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