Reviews
This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 298 Customer Reviews
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Review fromKaren M
Date: 08/09/2024
5 starsKaren M
Date: 08/09/2024
I love my new floors, ************** & friend did a wonderful job, I will surely recommend you guys quick courteous service and prompt
Refloor, LLC
Date: 08/15/2024
Thank you so much for your kind words! Were delighted to hear that you love your new floors and that ******* and **** provided you with quick, courteous, and prompt service. Its wonderful to know youd recommend us to othersthat means a lot to us. If you ever need anything else, please dont hesitate to reach out. Thank you again for choosing Refloor!Review fromElaine B
Date: 08/09/2024
5 starsElaine B
Date: 08/09/2024
I love my floor. It makes take rooms look bigger & they flow together. The pic I was sent didn't look anything like the actual flooring is. The pic was way off! My floor is beautiful! What is the actual color?Refloor, LLC
Date: 08/15/2024
Thank you for sharing your experience, and we're so glad to hear that you love your new floor! Its wonderful to know that it has enhanced the look of your rooms by making them feel more spacious and cohesive.We apologize if the picture you received didnt accurately reflect the actual flooring. Colors can indeed appear differently on screens compared to in person, and factors like lighting, decor, and paint colors in your home can also influence how the flooring looks.The luxury vinyl you selected is in the Teak Harbor color, which is known for its beautiful, rich tones. Were glad it turned out to be the perfect choice for your space! If you have any further questions or need anything else, please feel free to reach out. Thank you again for choosing Refloor!Review fromJenna B
Date: 08/08/2024
5 starsJenna B
Date: 08/08/2024
Our installer J. Lo worked quick and finished the install one day sooner than quoted. The floors look amazing. ***** our coordinator was very pleasant and answered our questions when necessary plus she let us know the arrival times each day of the installers.Refloor, LLC
Date: 08/15/2024
Thank you for your wonderful feedback! Were thrilled to hear that J. Lo completed the installation ahead of schedule and that your new floors look amazing. Its great to know that ***** provided the support and communication you needed throughout the process. We always aim to make the experience as smooth and pleasant as possible. If you have any more questions or need anything in the future, were here to help. Thank you again for choosing Refloor!Review fromEllen K
Date: 08/07/2024
5 starsEllen K
Date: 08/07/2024
In my opinion , its all about the install. You depend on them for a great job ***** snd ***** delivered. Worked hard and showed pride in what they were doing. ***** ran onto some challenges but got the job done and did it right.Refloor, LLC
Date: 08/15/2024
Thank you for sharing your thoughts and recognizing the hard work of ***** and *****! We couldnt agree more a great installation makes all the difference. Its fantastic to hear that they delivered on that promise and took pride in their work, even when faced with challenges. We're glad to know that ***** made sure everything was done right. If you ever need anything in the future, dont hesitate to reach out. Thank you for choosing Refloor!Review fromDave A
Date: 08/07/2024
5 starsDave A
Date: 08/07/2024
We recently had 1200 sq ft of high-quality luxury vinyl plank (***) flooring installed throughout the main living floor of our home, and we couldnt be happier with the results! From start to finish, the experience with Refloor was exceptional.The installer ****** and his crew were incredibly professional, punctual, and meticulous in their work. They took the time to ensure every plank was perfectly placed and the mitered shoe mold perfectly fit, the attention to detail was evident in the flawless finish. The quality of the *** flooring is outstanding it looks stunning and feels incredibly durable underfoot.What also impressed us was the level of customer service ****** provided throughout the process. The installers were friendly, respectful of our home, and left the space spotless after completing the job. They also took the time to answer all our questions and provided valuable maintenance tips to keep our new floors looking pristine.We highly recommend Refloor to anyone looking for top-notch flooring installation. Their expertise and dedication to quality truly set them apart. Our home has been transformed, and we couldnt be more thrilled with the outcome!Thank you, for a job well done!Refloor, LLC
Date: 08/15/2024
Thank you so much for your amazing review! Were thrilled to hear that your experience with Refloor was exceptional from start to finish and that the 1200 sq ft of luxury vinyl plank flooring has transformed your home. Its wonderful to know that ****** and his crew delivered such meticulous and professional work, and were glad ****** provided the top-notch customer service you deserve.Were especially pleased that you noticed and appreciated the attention to detail, like the perfectly placed planks and mitered shoe mold. Our goal is to ensure that every aspect of your installation is flawless, and its great to hear that our team exceeded your expectations.Thank you for recommending Refloor to others, and were delighted that youre so happy with the results. If you ever need anything else or have any more questions, were here to help. Thank you again for choosing Refloor, and enjoy your beautiful new floors!Review fromNancy H
Date: 08/07/2024
5 starsNancy H
Date: 08/07/2024
The floor looks great. Very happy with the process. Installers were efficient and everything cleaned up as they were working. I would recommend Refloor to others.Refloor, LLC
Date: 08/15/2024
**** you for sharing your experience! Were delighted to hear that youre happy with the process and that the installers were efficient and kept everything clean throughout the installation. Its wonderful to know you would recommend Refloor to othersthat means a lot to us. If theres anything else we can assist you with in the future, please dont hesitate to reach out. Thank you again for choosing Refloor!Review fromCam L
Date: 08/06/2024
5 starsCam L
Date: 08/06/2024
Refloor did an amazing job!! ***** sold us on the Refloor product, ****** helped guide us from start to finish with our project, and **** and his team did an amazing job installing! Thank you!Refloor, LLC
Date: 08/15/2024
Thank you for the fantastic feedback! Were thrilled to hear that ************************, and ****, along with his team, made your experience with Refloor a great one. It's wonderful to know that everyone played a role in delivering the quality and service we strive for. If you ever need anything else or have any questions down the line, dont hesitate to reach out. Thank you again for choosing Refloor!Review fromKevin R
Date: 08/06/2024
5 starsKevin R
Date: 08/06/2024
Happy to give Refloor a 5 star review. ***** was wonderful and kept us informed every step of the way during the installation. ******* and the guys did a great job installing our new flooring. They were all very professional. The new flooring looks great! But don't just take my word for it, everyone who has seen it from family to friends has said so.Refloor, LLC
Date: 08/15/2024
Thank you so much for the 5-star review! We're thrilled to hear that ***** kept you informed throughout the process and that ******* and the team did an excellent job installing your new flooring. Its always wonderful to hear that the work not only meets but exceeds expectationsand that its been getting compliments from family and friends, too! If you ever need anything in the future, were here to help. Thank you again for choosing Refloor!Review fromCharles S
Date: 08/06/2024
5 starsCharles S
Date: 08/06/2024
Love it ?? very good job floor looking amazing. The installers came and did there job, cleaned up and was very professional. And was on time say it was going to take 2 day it took 1dayRefloor, LLC
Date: 08/15/2024
Thank you for sharing your experience! We're delighted to hear that you love your new floors and that our team exceeded your expectations by completing the job ahead of schedule. Professionalism and cleanliness are top priorities for us, and it's great to know our installers delivered on both fronts. If you ever have any questions or need assistance in the future, please feel free to reach out. Thank you again for choosing Refloor!Review fromMary W
Date: 08/06/2024
5 starsMary W
Date: 08/06/2024
I really love my new floors, but what I really really appreciated was the attention and the kindness that I gotten from the installer, **** and his crew and ***** from re-floor, checking to see if everything was done to my liking 100% throughout the dayRefloor, LLC
Date: 08/15/2024
Thank you so much for your wonderful feedback! Were thrilled to hear that you love your new floors and that our team, especially ****, his crew, and *****, provided you with the attention and kindness you deserved. It's our goal to ensure everything is perfect, and we're glad to hear they made sure everything was done to your liking. If you ever need anything in the future, please dont hesitate to reach out. Thank you again for choosing Refloor!
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