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Business Profile

Window Installation

1-800-HANSONS

Headquarters

Reviews

This profile includes reviews for 1-800-HANSONS's headquarters and its corporate-owned locations. To view all corporate locations, see

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1-800-HANSONS has 21 locations, listed below.

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    Customer Review Ratings

    4.37/5 stars

    Average of 1,370 Customer Reviews

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    Review Details

    • Review fromDonald G

      Date: 03/25/2025

      5 stars
      The installer **** was a very nice professional guy and made sure mess was cleaned when finished and the sales man **** was a great guy I will be referring your company when I can thanks for the help and making it easy to get my windows
    • Review fromIan P

      Date: 03/25/2025

      1 star
      The windows that were installed are dented, scratched, seams coming apart, gaps, and look like they were pulled out of another house and put into our home. Screens are loose and sloppy. And the install team cracked and scratched up my existing window trim so that will need repaired as well. I have 15 or more photos showing the poor quality to craftsmanship and installation. I expect a resolution immediately. And of course will likely not get one.
    • Review fromStan G

      Date: 03/24/2025

      5 stars
      Salesman was very good and informative. Windows are not getting installed until the month of may
    • Review fromLee M

      Date: 03/24/2025

      1 star
      I would never recommend or refer Hansons to anyone, for anything.First off the salesman who originally visited my house to quote a full bathroom remodel, directly lied to me while sitting at my dining room table. I asked very specific questions about the labor force that Hansons would use. I was told there would be a crew of at least 2 Hansons employees performing the demolition and the install, along with a master plumber that would be there as needed. As it turned out, a 1 person crew who was not an employee of ******** but rather a sub-contractor who worked on his own schedule. The work quality was average to sub-par and in fact one of the panels was cut incorrectly onsite and I had to wait an additional 3 weeks for a new panel to be made and shipped. **************** repeatedly told me incorrect dates and timing. ******** tried to ***** me with an additional $1,600 for work that was never done. All in all a terrible experience and I would never use them again.
    • Review fromFrank W

      Date: 03/23/2025

      1 star
      We went with 1-800-Hansons for a bathtub remodel in ************* because of the zero-interest financing. We regret it because the install process was riddled with issues and terrible communication. When we addressed the issues with customer service, there was very little accountability. Ultimately, we feel we overpaid for the job that was done and wish we went with an independent contractor/local small business instead
    • Review fromLinda & JR R

      Date: 03/22/2025

      5 stars
      Had a tub to a walk-in shower conversion. *****, (Installer), was amazing! Tear out, shower installation, and clean-up was completed in just a little over one day. Very clean and thorough. He vacuumed and removed all dust and debris constantly. After installation, he followed up and corrected small issues expeditously and satisfactorily. Soo happy with his work, attention to detail, and our new and beautiful walk-in shower.
    • Review fromCarol F

      Date: 03/21/2025

      5 stars
      The sales *** was very patient and took the time to answer all of my questions concerning the products available for my roofing needs. Hansons has a wonderful selection of roofing materials and a great choice of colors. The pricing was very good for the great quality of roofing products to chose from. I had a great experience in working with the *** from Hansons and am so glad I chose this company for my roof replacement needs.
    • Review fromGregory C

      Date: 03/21/2025

      5 stars
      Very professional and quick. Helpful in expedite installation ahead of schedule.
    • Review fromBonnie H

      Date: 03/20/2025

      1 star
      Horrible company. Salesman was very nice. End project of tub to shower awful. They said they did walk in showers without barrier. They do not and don't get one. We have to put towels down, dontlet co.pany use shower as water goes to basement. I had to order my own flap to deter water cause they did not have one. Said we never did this before. It leaks. They never sent handless shoer head, so now lifetime warranty does not apply to my showerhead. And, they won't send me one now. READ all papers if you are stupid enough to go with this company. Pay more and go with the other guys. I hate my shower and plan to redo it.
    • Review fromVictoria M

      Date: 03/20/2025

      3 stars
      The work turned out pretty much as expected. I was very disappointed though regarding the customer service and experience. The job was supposed to start on Thursday morning but they didn't show up till late in the afternoon and only did the demo. They were supposed to come back Friday morning and should have finished on that day, but again they didn't show up till after 1pm. Because they got here so late they didn't get to the plumbing part till after 5pm when we had issues Nevada the water line coming into it house was broken when they turned the water back on. I do not blame then for the breakage as there was most likely an existing issue, but because it was late I struggled to find someone to come shut off the water at the water main, just a little context for this as I live in a very small rural town. They finished what they could and had to come back again on Saturday. We got the water line repaired by 8:30 am and the workers were aware. They said they would be here in an hour, but again showed up after noon. We had to cancel plans every day because they got here super late and stayed till after 7 pm Thurs and Friday, then nearly 5 pm Saturday. This is the only shower my mom can use she ended not being able to shower again till Monday because we had to wait for caulk to set. Based on our initial consult they should have been done in a day and a half. The workers were nice enough but I felt like they had no respect for our time and needs.

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