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Customer Review Ratings
Average of 49 Customer Reviews
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Review fromLeon B
Date: 12/28/2022
5 stars****** was awesome! Very thorough with what he was asked to do. Went beyond my expectations and highly advised you get ****** to assist with your vents.Simply awesome ****Review fromJoe B
Date: 12/19/2022
1 starJoe B
Date: 12/19/2022
This is a classic Bait and Switch. The coupon lists a furnace and dryer vent cleaning as well as unlimited number of vents. They essentially vacuum the main cold return with a negative pressure vacuum for 180 dollars and nothing else. They try to upsell the actual cleaning of the air vents for ****** Just a scam.
AM PURE SERVICES INC
Date: 12/19/2022
Hi.For the $179 package, we offer unlimited vents and returns under negative pressure. Other services may be subjected to additional costs.If this is a customer experience review, you are more than welcome to contact us so we can address any of your concerns. Thank you, and happy holidays.Review fromChris E
Date: 12/07/2022
4 starsVery communicative. Went step by step throughout the process and made sure I knew what was happening. Had to add a couple of services while here that seemed expensive, but overall a good experience and the ducts seem cleanReview fromKathleen K
Date: 11/17/2022
4 starsThe tech was very professional and friendly. He did a wonderful and thorough job. My ducts have never been cleaned and we built in ****. The final price was more that I thought.Review fromKitty P
Date: 11/11/2022
2 starsKitty P
Date: 11/11/2022
Showed me pictures, how do I know they were taken of my ducts.Didnt smell clean, didnt use germ killer as Ive always had done.I got the $299 coupon and of course not applicable. It was $600. Too much on S.S. payAM PURE SERVICES INC
Date: 11/12/2022
Good Morning. A technician visit the customer's property on 8/16/2022 and gave an estimate on-site.The customer agreed to the estimate, and an appointment was scheduled for 8/30/2022, and a technician performed the service on 8/30/2022.Review fromDonna H.
Date: 10/10/2022
5 stars****** had great communication from the beginning. Estimate was exactly what I was charged, he called when he was on his way. Did a very thorough job, cleaned up everything. Very professional and pleasant. Showed me before and after pictures of my vents. Im very satisfied with the service and I highly recommend ******!Review fromV. J.
Date: 10/01/2022
1 starV. J.
Date: 10/01/2022
I emailed this company directly a week ago with my concerns and have heard nothing back. My 87 year old mother ordered $179 duct cleaning service offered by this company. She ended up being charged $575 and the service tech did not leave an invoice. I requested a detailed invoice in my email, but have received nothing. Just before the tech left my moms her carbon monoxide detector went off. He unplug it and left in a hurry. My mom plugged it back in and it continued to go off, she called 911 who told her to leave the house immediately. The fire department was quick to show up and had to open windows and set up fans. The fire **** believes it was the exhaust from the van the tech was driving was going right into her house. I want the company to be aware this could of ended very badly considering my mom is 87. Also because of the difference in price it seems like this company took advantage of an elderly person. But who knows she never received an invoice.AM PURE SERVICES INC
Date: 10/03/2022
We Never received any email about this. Moreover, we don't have a customer with ********************** or a customer named *************************. Please, contact us at ************ with the customer name and service address, and I will be happy to address any concerns.AM PURE SERVICES INC
Date: 10/03/2022
We Never received any email about this. Moreover, we don't have a customer with ********************** or a customer named *************************. Please, contact us at ************ with the customer name and service address, and I will be happy to address any concerns.V. J.
Date: 10/07/2022
The company did reach out and said that a Manager would be calling within 48 hours, its been 4 days and I have heard nothing. FYI I do have a copy of the email I sent through their web site. I did not list the customers name and service address due to privacy, but I did let the person that called know her information.V. J.
Date: 10/12/2022
I did receive a personal call from this company, and I am very happy with the outcome. They did give my mother an estimate and receipt, she doesnt realize that paper work is emailed these days. The receipt did show the senior citizen discount deducted. Also, my brother checked the work and was happy with the job they performed. The only thing was the carbon monoxide issue and the company rep assured me they have gone over the appropriate protocol with their employees. I would change my rating to a 5.AM PURE SERVICES INC
Date: 10/25/2022
Thank You, *****!I am glad that we were able to address your concerns We appreciate the 5-star rating as well! :)Review fromStacy D
Date: 09/18/2022
5 stars************ was amazing! He was super friendly, was not afraid of my German shepherd following him around everywhere!?? He showed before and after pictures and it looked great! Thank you for a good experience!Review fromJeanette N
Date: 09/14/2022
5 starsOur tech ****** was very phenomenal and professional. He showed me pictures of before and after. Was I very surprised!! He went above ad beyond, for what he had to do. I don't think the vents have been cleaned since my place was built. He did a super job, and would recommend him to anyone. Already referred him to my Aunt. Thank you ******, job well done!!!!!!!Review fromCarmelo P
Date: 09/12/2022
5 starsAM Pure was very professional. They did a great job and I had all duct, registers and returns cleaned. The technician explained every step of the cleaning. He took before and after pictures. I couldn't believe how .udt dust and dirt were in my ducts!! I was very happy with the results and would recommend AM Pure to anyone needing duct work. CP
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