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Business Profile

Basement Waterproofing

Everdry Basement Waterproofing

Reviews

Customer Review Ratings

4.97/5 stars

Average of 139 Customer Reviews

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Review Details

  • Review fromGreg L

    Date: 07/02/2025

    5 stars

    Greg L

    Date: 07/02/2025

    Everdry was great. The people were very good to work with and the installers worked hard the whole time they were here. Previously we had water in our crawl space almost all the time, and sometimes up to 2 - 3 feet of water. We have had no moisture or wetness since Everdry waterproofed. One of our sump pumps stopped, we called and they immediately sent someone out to replace it - no questions asked. We definitely recommend Everdry if you are having moisture problems in your basement or crawl space.

    Everdry Basement Waterproofing

    Date: 07/03/2025

    Thank you for the 5 Stars and your kind words about our company, the installers and the warranty team. We're thrilled that your Everdry Multi-Step experience has met your expectations. Please call if you should have any future questions:616-406-0808. Best Regards, ******, Co-owner/General Mgr. Everdry Waterproofing of Greater Grand Rapids.
  • Review fromRobin D

    Date: 06/20/2025

    5 stars

    Robin D

    Date: 06/20/2025

    Everdry is a great company to work with. Plus their system has been wonderful! I have had this system in place for nearly 15 years. My septic pump gave out once in all that time and they can quickly and replaced It free since it was under warranty! I would highly recommend them!

    Everdry Basement Waterproofing

    Date: 07/01/2025

    Thank You for the great review! Glad to hear that you are happy with your Multi-Step System and warranty response. please call if you have any future questions or concerns.616-406-0808. Best Regards, ********, Co-owner/General Mgr. Everdry of Greater Grand Rapids.
  • Review fromChristopher F

    Date: 05/14/2025

    5 stars

    Christopher F

    Date: 05/14/2025

    Gaylord, MI. My experience with Everdry has been nothing short of phenomenal. We purchased our home in 2022 and the previous home owners had Everdry waterproof the basement the previous year. Their work remediated all flooding issues. Warranty transfer between the previous owner and myself was a breeze. The two instances I've contacted them with questions they have been prompt in the service and resolved all issues. Very highly recommend this company.

    Everdry Basement Waterproofing

    Date: 05/15/2025

    Thank You ***** for sharing your Everdry Waterproofing experience! We appreciate your recommendation and we are thrilled that you find our team phenomenal to work with. If you have any future question, please do not hesitate to contact us.800-275-7910. Best Regards, ********, Co-owner/General Mgr.,Everdry Waterproofing of Greater Grand Rapids.
  • Review fromJulian G

    Date: 05/06/2025

    5 stars

    Julian G

    Date: 05/06/2025

    My name is ****** ******** from Saginaw Mi. And Everdry installed the water proof system in my crawl space and it has worked great, I am very pleased.

    Everdry Basement Waterproofing

    Date: 05/07/2025

    Thank you for your positive review. We're happy to hear that you are pleased with your crawl space results. we love to get feedback that our team and our multi-step waterproofing system are meeting and exceeding expectations. Please call if we can assist with anything in the future. ************. Best Regards, *** ************, Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromMichael Z

    Date: 04/18/2025

    4 stars

    Michael Z

    Date: 04/18/2025

    Work was done quickly and have not had any issues since. Has been about 6 years water free.

    Everdry Basement Waterproofing

    Date: 04/21/2025

    Thank for commenting on your experience with Everdry! We appreciate your feedback and the fact that you chose Everdry to help your family create dry, healthy living space. please reach out if we can help with anything moving forward. 616-406-0808 Sincerely, ******, Co-owner & General Mgr., Everdry of Greater Grand Rapids.
  • Review fromBill D

    Date: 04/07/2025

    5 stars

    Bill D

    Date: 04/07/2025

    Great product and customer service. The few times we have had issues with the system, they were quick to respond and keep our system running and home safe. Highly recommend.

    Everdry Basement Waterproofing

    Date: 04/09/2025

    Thank You for the kind review! Your patronage and your feedback are greatly appreciated. Please call if we can be of any further assistance. 616-406-0808. Sincerely, ******, Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromPhilip S

    Date: 03/30/2025

    5 stars

    Philip S

    Date: 03/30/2025

    Always returns phone calls. Has professional service inside and outside the home. Workers are friendly and willing to do the extra.

    Everdry Basement Waterproofing

    Date: 04/01/2025

    Thank You for taking the time to comment on our services. We always strive to provide a great Everdry experience and feedback like yours makes it all worthwhile! Please call if you have any future questions. 616-406-0808. Sincerely, ****, Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromKathy B

    Date: 03/27/2025

    5 stars

    Kathy B

    Date: 03/27/2025

    We have had our Everdry Basement System since April of 2023. Our basement flooded one too many times and something had to be done! Everdry to the rescue! We had a long list of questions and concerns before we began and Everdry patiently and efficiently answered each question. We had an outdoor perimeter drain, indoor drain, two sump pumps and EZ Breathe Ventilation System installed. Working with the team from sales to ******* crew to office personnel was easy and stress free. Any questions/issues were addressed quickly and promptly and communication was always open and appreciated. We can happily use our basement again for enjoyment and family gatherings with no worries or fears of water spoiling the day. We highly, and without reservation, recommend Everdry for your basement waterproofing needs.

    Everdry Basement Waterproofing

    Date: 03/31/2025

    Thank You for your positive review! We are happy that your Everdry experience met your expectations and you have the peace of mind to utilize your living space again. please contact us if we can be of any future assistance. ************. Best Regards, *** ************, Co-owner/General Mgr. Everdry Waterproofing Grand Rapids.
  • Review fromLee G

    Date: 03/04/2025

    5 stars

    Lee G

    Date: 03/04/2025

    great service from start to finish. very professional crew.haven't had a wet basement ever sense work was completed in 2011.

    Everdry Basement Waterproofing

    Date: 03/05/2025

    Thank You ***** for your positive review! We are happy to hear about your Everdry experience. Feel free to contact us, should you have any future questions. 616-406-0808. Sincerely, Rob V, Co-owner/General Mgr. Everdry of Greater Grand Rapids.
  • Review fromDanielle F

    Date: 03/03/2025

    5 stars

    Danielle F

    Date: 03/03/2025

    About a year ago we were experiencing seepage and high levels of humidity in our basement. While at a home show we met Kelby and told him a little bit about what was going on with our home and we scheduled a time for him to come out and take a look. It turns out not only were we dealing with humidity and water coming into our basement, we also had mold growing everywhere. Kelby sat with us and talked about our options and answered every last mundane question we had. Working with Kelby and the crew who came to our home from Everdry was a dream. Derek who was the foreman of our job was communicative and efficient. Since working with Everdry we have had no issues with our basement at all and we can live comfortably in our home knowing it is mold free! I would highly recommend contacting Everdry if you have any issues or concerns with your basement.

    Everdry Basement Waterproofing

    Date: 03/05/2025

    Thank You so much for your positive feedback. We're excited to hear that your expectations were met and that your family is enjoying that dry, healthy living space. Please reach out if we can be of any future assistance. 616-406-0808. Best Regards, Rob V, Co-owner/General Mgr., Everdry of Greater Grand Rapids.

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