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Business Profile

Basement Waterproofing

Everdry Basement Waterproofing

Reviews

Customer Review Ratings

4.97/5 stars

Average of 139 Customer Reviews

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Review Details

  • Review fromGeorge M

    Date: 09/15/2022

    5 stars

    George M

    Date: 09/15/2022

    I had Everdry installed in my basement November 2019. I got my basement back. Refinished it and now it is a nice recreational room. Very professional team did an awesome job. I would recommend Everydry to anyone who wants to reclaim their basement.

    Everdry Basement Waterproofing

    Date: 09/16/2022

    hank you for your wonderful 5 Star review! We are happy that you chose Everdry to help your family create dry, healthy living space. If we can be of any future assistance, please do not hesitate to contact our quality control department at 1-800-275-7910. Best Regards, ~ Rob V. Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromEthan C

    Date: 09/08/2022

    5 stars

    Ethan C

    Date: 09/08/2022

    Great company that worked with us to move over our warranty from the previous owner to us. Thank you!

    Everdry Basement Waterproofing

    Date: 09/09/2022

    Thank You for your kind review and welcome to the Everdry Family! If we can be of any future assistance, please do not hesitate to contact us at 1-800-275-7910. Best regards, ~Rob V. Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromEddie R

    Date: 09/08/2022

    5 stars

    Eddie R

    Date: 09/08/2022

    I feel protected with my warranty from Ever Dry. Thank you for everything.

    Everdry Basement Waterproofing

    Date: 09/16/2022

    Thank you for your 5 Star review! We are pleased that our company and our Multi-Step System has provided you with the peace of mind that your clean, dry, healthy home is backed by our Lifetime Transferable Warranty. If you have any future questions or concerns, please do not hesitate to call us at **************. Best Regards, ~********** Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromLISA S

    Date: 08/30/2022

    5 stars

    LISA S

    Date: 08/30/2022

    We had Everydry waterproof inside and out with a new sump/crock and an EZ breathe system. Everything still running strong after 18 years. We appreciate our dry basement!

    Everdry Basement Waterproofing

    Date: 08/31/2022

    Thank You for taking the time to post about your Everdry experience. We truly appreciate your business and that you are sharing your feedback to help others who are looking for a reliable company. If we can help with anything in the future, please do not hesitate to call. 1-800-275-7910. Sincerely, ~Rob V. Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromTodd L

    Date: 08/30/2022

    5 stars

    Todd L

    Date: 08/30/2022

    Everdry's original system was installed in our home (Whitehall, Mich.) nine years ago and eliminated the water problem we had in our basement. The couple of small issues we have experienced since then were reviewed/resolved timely and at no cost since we have kept up with the warranty.

    Everdry Basement Waterproofing

    Date: 08/31/2022

    Thank You for your Everdry experience feedback. We appreciate your business, and we are happy that both our original installation and warranty work have lived up to your expectations. If we can help with anything in the future, please do not hesitate to call. 1-800-275-7910. Sincerely, ~Rob V. Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromJeanne S

    Date: 08/17/2022

    5 stars

    Jeanne S

    Date: 08/17/2022

    We have had our system for about 4 years. The crew that we had worked really hard and installation was completed in two days. The *********** system keeps the basement drier and air fresher when the furnace or dehumidifier arent running. There were some glitches the first spring after the system was installed but the company was very responsive and worked with us to remedy the issues. We are very happy with how it turned out.

    Everdry Basement Waterproofing

    Date: 08/18/2022

    Thank you for your positive review, we are happy to hear that your experience with our installation and service departments have been exceptional. and best of all, that your family is enjoying dry, healthy and usable living space. Please call 1-800-275-7910 if you have any future questions or concerns. Sincerely, Rob VanSuilichem, Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromSandy F

    Date: 08/13/2022

    5 stars

    Sandy F

    Date: 08/13/2022

    My system was installed in September 2020 after having 7 inches of water on my basement floor the previous May! We have always had wet basement issues since building our home in ****. However May of 2020 was an extreme case for sure!! It took 5 days of installation work to build the system! Ever Drys staff worked soooo hard to achieve our goal of having a system that would work!! **** and **** arrived 45 minutes EARLY for a 8 AM appointment on Wednesday to do a system flush, replace 2 clean outs and address some floor cracks where water was seeping in!! They superseded my expectations!! Rather than using a bead of concrete sealer on the cracks the men used mortar to cover the cracks with a wide surface of mortar!! **** and **** were very personable, respectful and kind!! I appreciate their HARD WORK and doing above and beyond!! KUDOS to **** and ****!!!

    Everdry Basement Waterproofing

    Date: 08/15/2022

    Thank You for your positive review. We are happy to hear that you have had a great Everdry experience, including your warranty service. I will be sure to share your feedback with Alex, Troy and our entire staff and reward their diligent work accordingly. Best Regards, ~Rob VanSuilichem, Co-owner/General Mgr. Everdry Waterproofing.
  • Review frommike b

    Date: 08/11/2022

    5 stars

    mike b

    Date: 08/11/2022

    We purchased our lake home in *********, ** in the summer of 2020. We were not familiar with your system, but being on a lake with a basement did make us nervous. We have not had any moisture whatsoever in the time we have owned the home, and are very pleased with its' ability to keep the moisture and the smell out. We have highly recommended it to many of our friends who come visit us. Very great system.

    Everdry Basement Waterproofing

    Date: 08/12/2022

    Thank You so much for your 5 Star review on our company. We are pleased to hear that your lake house is moisture and odor free. If you should have any questions or feel the need to utilize your warranty, please contact us at 616-406-0808. Best wishes, ~Rob V. Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromJessica S

    Date: 08/09/2022

    5 stars

    Jessica S

    Date: 08/09/2022

    They always respond promptly. Ive been happy with the service they provide.

    Everdry Basement Waterproofing

    Date: 08/10/2022

    Thank you for your 5 Star rating and kind review. We appreciate your patronage and look forward to providing the best warranty service in the industry should the need arise. If you have any future questions or concerns, please contact us at 800-275-7910. Best Regards, Rob V. Co-owner/General Mgr. Everdry Waterproofing.

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