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Business Profile

Basement Waterproofing

Everdry Basement Waterproofing

Reviews

Customer Review Ratings

4.97/5 stars

Average of 139 Customer Reviews

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Review Details

  • Review fromWalter B

    Date: 08/02/2024

    5 stars

    Walter B

    Date: 08/02/2024

    I have been an Everdry customer for over ten years. I am thoroughly satisfied with the services they provide and their customer-friendliness. My home in Grand Rapids has been protected from numerous catastrophic issues.

    Everdry Basement Waterproofing

    Date: 08/06/2024

    Thank You for your wonderful review of our company. It is a pleasure to have you as a customer. Please reach out if you should have any future questions. 616-406-0808. Rob V. Everdry Waterproofing.
  • Review fromGary T

    Date: 08/01/2024

    5 stars

    Gary T

    Date: 08/01/2024

    I live in Grandville, Michigan (suburb of Grand Rapids) in a daylight ranch style house. An Everdry system was installed prior to my purchase and my lower level has been completely dry for the 14 years I've lived here. I kept up with the transferred small yearly warranty fee and actually had to use it a a few years ago when my sump pump shorted out. I called first thing in the morning and the service team said they would get someone out as soon as possible. Got a call back from them about 15 minutes later and was told someone was on there way. Technician evaluated and verified bad pump and installed a new one on the spot. Extremely fast and reliable service. Highly recommend Everday for your waterproofing needs.

    Everdry Basement Waterproofing

    Date: 08/02/2024

    Thank You Gary for your outstanding review! We're pleased to hear that your experience with our company and your warranty has been positive and tested for over 14 years! Please call with any future questions or concerns. 616-406-0808. Best Regards, Rob V, Owner, Everdry Waterproofing.
  • Review fromMatt W

    Date: 07/29/2024

    5 stars

    Matt W

    Date: 07/29/2024

    The Everdry team has been excellent to work with. We sleep so much better at night knowing our home is protected as we have seen increasing heavy rainstorms hit our area in Grand Rapids Michigan. The system has a great warranty, and all teh components such as sump pump work as expected and are easy for homeowners to monitor. We would really recommend any homeowner with a basement use Everdry and have heard horror stories of other methods and businesses.

    Everdry Basement Waterproofing

    Date: 07/29/2024

    Thank You for taking the time to share your Everdry experience. We truly appreciate your kind words and we're happy that you have found the peace of mind that our Multi-Step System delivers. Please feel free to reach out if we can be of any future assistance. 616-406-0808. Best Regards, Rob V, Co-owner/General Mgr. Everdry Waterproofing
  • Review fromseth h

    Date: 07/09/2024

    5 stars

    seth h

    Date: 07/09/2024

    We live in Midland Michigan and the house we bought in 2010 had the Everdry system already. When the pump failed a few years ago, they came out promptly and took care of it. The system and the warranty give us peace of mind knowing that our basement will stay dry during the wet months.

    Everdry Basement Waterproofing

    Date: 07/10/2024

    We appreciate your positive review! Peace of mind is exactly what we strive for. We're happy that your Multi-Step system and our team's attention to your warranty have met your expectations. Please reach out if you should have any future questions. 616-406-0808. Sincerely, Rob V Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromMary Anne K

    Date: 06/25/2024

    5 stars

    Mary Anne K

    Date: 06/25/2024

    Living in Ludington, close to the lake, the water level is high. Adding to that, our street was an old river bed. Many in our neighborhood have issues with water in their basements, except for us. This house was purchased in 2015, with an EverDry system in place. In 2019 we expanded the foundation footprint of the house by 1400 square feet. You can be sure that we contacted EVERDRY to meet the needs of our new construction. Their service department is outstanding! Fast forward to June 2024. With the deluge of rain lately, our basement is dry as a bone! We are so thankful that our EVERDRY system is protecting our investment!

    Everdry Basement Waterproofing

    Date: 06/26/2024

    Wow! This is music to our ears! Thank you for sharing your positive feedback. I will share this with our entire staff, as we strive to provide these feelings with every customer encounter. Please reach out if you have any future questions. 616-406-0808. Sincerely, Rob V, Co-owner/General Mgr. Everdry Waterproofing.
  • Review fromCherie E

    Date: 06/24/2024

    5 stars

    Cherie E

    Date: 06/24/2024

    We live in an area in Muskegon Mi that has a high water table, we moved into our house in 1988…..every year we would have issues with water in the basement, heavy rain, snow melt, we would always end up with water in the basement! We called Everdry and they came out in June of 2017 , they walked us through everything they would do….the one thing I remember was there was no pressure from them to buy there system, which we appreciated. So In July of 2017 they came out and installed their system and we haven’t had any water in the basement since! Best decision we ever made concerning the house, We wish we would have done it sooner!

    Everdry Basement Waterproofing

    Date: 06/25/2024

    Thank You for posting ****, We aim to please. Happy to hear all is well with your Everdry Multi-Step System. Please call if we can help with any future questions. 616-406-0808. Sincerely, Rob V, Co-owner/General Mgr. Everdry.
  • Review fromTodd E

    Date: 06/21/2024

    5 stars

    Todd E

    Date: 06/21/2024

    I live in Grand Rapids, MI and actually "inherited" this policy from the previous homeowner. We have NEVER had an issue in the 10 years we've lived here and the Everdry customer service has been great! I would HIGHLY recommend using their services.

    Everdry Basement Waterproofing

    Date: 06/22/2024

    Thank you for sharing your Everdry experience, we appreciate your kind words more than you know. Feel free to contact us with any questions you may have. 616-406-0808. Sincerely, Rob V,Co-owner/General Mgr. Everdry.
  • Review fromRobert K

    Date: 06/21/2024

    5 stars

    Robert K

    Date: 06/21/2024

    Everdry Basement Waterproofing has been an amazing addition to our home in ********, **. In an area with a high water table, it gives piece of mind knowing our basement wont flood.

    Everdry Basement Waterproofing

    Date: 06/22/2024

    Thank You for your fantastic review! We're pleased to hear that our Team and your Multi-Step system have provided you with the peace of mind you deserve. Please reach out if we can be of any future assistance: 616-406-0808. Best Regards, Rob V Owner/General Mgr. Everdry Waterproofing of Greater Grand Rapids.
  • Review fromMarcia R

    Date: 06/07/2024

    5 stars
    I live in Grand Rapids, MI and have had the system for over 20 years with not a single drop of water! What a great selling point. I definitely recommend Everdry.
  • Review fromKeith W

    Date: 05/28/2024

    5 stars

    Keith W

    Date: 05/28/2024

    We purchased our house in Ludington Michigan in 2015. A buying point on our purchase was the house had an everdry system in the basement. In the nine years we’ve been here we have had absolutely no issues and no moisture in the basement. I would highly recommend this company.

    Everdry Basement Waterproofing

    Date: 05/29/2024

    Thank you for your positive rating & review! We are pleased to hear that your Multi-Step System is living up to your expectations. Feel free to reach out with any questions or if you feel the need to utilize your lifetime warranty. 616-406-0808. Best Regards, Rob V Owner/General Mgr. Everdry Waterproofing.

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