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Business Profile

Metal Art

VO Metal Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Metal Art.

Complaints

This profile includes complaints for VO Metal Center's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

VO Metal Center has 2 locations, listed below.

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    • VO Metal Center

      1630 91st Ave NE Blaine, MN 55449-4352

    • VO Metal Center

      29575 Sportsman Drive Chisago City, MN 55013

    Customer Complaints Summary

    • 294 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/16/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid for an item to be delivered, contacted business several times and never had a reply.Uploads available if needed

    • Initial Complaint

      Date:03/26/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******** ad / company selling metal art ****** order for street address 2661 Was billed to credit card Says 2-3 weeks delivery Still have not received my purchased item All lines out , no way to contact ******** still has page People are getting scammed I want my money back

    • Initial Complaint

      Date:03/14/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We placed an order December 9, 2022 on the portal ******** provided...Payment was required up front. There was no confirmation email sent to us so we lost track of the company/transaction until I just recently discovered a bank statement with that line item; and the company. After researching the company on ******** and ****** I discovered that the were a SCAM and no longer answer phone calls or email.

    • Initial Complaint

      Date:01/12/2024

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 2 metal signs from this company on December 15,2023 and they have never given me my product! I emailed them several times trying to find out any information on my order, they do not return emails and the business phone number is disconnected. They advertise online orders will be shipped in 3 days. Im still waiting for something anything and I got nothing!

    • Initial Complaint

      Date:01/10/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchases custom metal art via ******** ad.Never received receipt of purchase, or any indication order was received.CC was charged. ***** attempts to contact VMA - phone disconnected, website pulled down, email does not go through. This company is a total SCAM.

    • Initial Complaint

      Date:12/24/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Placed an order on 12/9/2023 for ***** for a 20x20 inch square personalized metal sign. Item was paid for and cleared my bank account on 12/11/2023. I never received a confirmation number for the item. Never received the item. I tried to call the phone number on their website and it is disconnected. I emailed the company twice with no response. I have filed a fraud complaint with my bank

    • Initial Complaint

      Date:12/18/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered two metal signs from this company on 12/10/23 and online it says it should be sent within 3 days, but I never received anything. I have tried contacting the company 3 different times with no replies and they wont reimburse me. Their number is disconnected and I have no other way to contact them.

    • Initial Complaint

      Date:12/04/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a sign through vo metal which was advertised on ******** in december of 2022.I paid with debit card online and got information stating they were getting my order ready to be shipped and that they will notify me when it has been sent. I've tried emailing them but says invalid email. I've tried calling but no response. I have not received item. I want a refund.

    • Initial Complaint

      Date:12/04/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Still haven't received my 2 metal sign orders. Preferably I'd still like to have the products. But probably not going to happen. I have my bank statement that justifies that it has been paid in full. The 1st order is #**** for $116.65 done on 11/05/22, that read ******'S GARAGE, and the 2nd order is #**** for $129.00 done on 12/01/22, and it read ***************, and I've only received 1 email from them stating they are lowstaffed and will get the order out asap. It is now 12/03/23 and the next Christmas is near. I disappointed my son last year without those 2 signs. It would be nice to know they were still coming. But if not, I want a FULL refund. This has made me very angry!

    • Initial Complaint

      Date:07/20/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Trying to follow up on previously filed complaint on VO Metal. I never heard a word back from you. The company will not respond, refund or deliver product.

    VO Metal Center is NOT a BBB Accredited Business.

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