Reviews

This profile includes reviews for Bluestem Brands's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Bluestem Brands

  13300 Pioneer Trl Eden Prairie, MN 55347

  
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  Bluestem Brands

  6250 Ridgewood Rd Saint Cloud, MN 56303-0820

  

Review Details

• Review fromRene G

  Date: 07/04/2025

  1 star
  Appleseeds is no longer accepting returns as of May 2025!The no returns should be posted on at ************* is the return policy as shown in the returns section of the website:"Return Policy For orders placed on or after May 19, 2025: We are no longer accepting returns or creating exchanges for Appleseeds. We apologize for any inconvenience. If you do return these items, you will not be refunded for the item or your shipping cost, and the items will be disposed of and cannot be re-shipped to you under any circumstances."

• Review fromElaine D

  Date: 06/27/2025

  2 stars
  I've been dealing with Fingerhut for a couple of years now, and until 3 weeks ago I was the happiest customer in the world. Great company, transparent pricing and terms, and support when I needed it. Then I ordered a Switch 2 on 6/6 and everything went south in a handbasket. The package still hasn't shown up. FedEx is where the SmartPost tracking number leads, and it shows that it hasn't moved since 6/11/ FedEx won't provide support until there is a delivery date and Fingerhut has been giving me the runaround. Admittedly I have been rude to the people helping me and I am so deeply sorry for that (and did apologize to them as well), but until receiving the affadavit today, they were no help. And the affadavit? It came with an email telling me that they can track the package and see that it was delivered to my address- basically accusing me of stealing it. What arrived at my address, you may wonder? The free cheese knife set that came with the switch purchase. Fingerhut- check the weight of the delivered package and tell me that it was my switch and then check the tracking number next to the switch- you know, the one that actually goes to it. I've never stolen something in my adult life and to have the audacity to imply it when all I wanted was to get my item and now to get a refund and get away from your company?

• Review fromDavid W

  Date: 06/19/2025

  1 star
  Unethical to the core. Submitted police reports of fraudulent activity, and proof from my credit report, and they still won't correct it. Moreover, I called to get a copy of my supposed bill, but they would not give me a copy because they knew the email, address, and phone number were all fraudulent. Everyone stay away from this crooked company, please. o stars.

• Review fromRobert E

  Date: 06/11/2025

  1 star
  Order placed on April 6th, 2025. Had to return two items for exchange. Was received by Blair on May 5th. As of June 11th order still marked "in Process." When called, "customer service" could only say they were working on order and could not give only date for shipment. All orders are taking longer to be shipped. Not the service Blair used to provide

• Review fromUna N

  Date: 05/07/2025

  1 star
  I would put zero stars if I could. Ordered over $40 of items on 4/23/25. Now it is 5/7/25 & now was told another 6-12 business days due to warehouse problems. At this rate, the summer clothes will be too late. Do not order from Blair!

• Review fromHeather C

  Date: 05/03/2025

  4 stars
  The product I received was great and works well. With the exception of the price being almost $200 higher than the actual company's website (Garmin only charges $299 for the same watch), the only other issue I have is that before I even made my first payment, they changed the payment amount on me from $38.99 to $46.99. That's kind of sneaky and deceptive to say the least. It would be nice if they lowered the monthly payment. back to the original amount.

• Review fromSM M

  Date: 03/01/2025

  1 star
  In 2022 before Fingerhut transitioned to Fingerhut Fetti Fingerhut was contacted that I was dealing with life changing events and needed to activate Safeline, a service provided by the company when certain criteria is met. Fingerhut and Safeline received correspondence documenting the life changing events and Safeline benefits were approved. Fingerhut continued to report non-payment and delinquent status to credit bureaus. 2 years and months after the fact the company has refused to correct the situation by indicating “the company has an obligation to report accurate information.” This year after explaining again to the company how the matter continues to be negatively impactful the company's response was “we can't do anything because the account was sold.” The company that it was sold to indicated Fingerhut has stands by its decision. For a company to ignore life changing events that a consumer is dealing with and its own policies for reporting and/or correcting situations is quite reflective of how the company views consumers and account holders. Additionally, the advertisement of certain services for a fee (that should benefit consumers during the recovery of life-changing events) while not honoring the service is also a reflection of what is really important to the company.

• Review fromDeborah L

  Date: 12/04/2024

  1 star
  I have been a customer with Fingerhut for over 10 years and I recently purchased an HP desktop computer. FedEx delivered it to the wrong address and even after taking the steps required to have my account credited or have them send another one out, they’re refusing because I was unable to get a police report because the police operator said that it’s considered a lost item not stolen. So as of right now, I’m stuck paying for something that I never received.

• Review fromShannon K

  Date: 11/30/2024

  1 star
  Fingerhut sent a hoverboard I ordered to Kentucky. I live in PA. I placed one order for 2 items. They were shipped separately. One item arrived in PA. one went to Kentucky. I can see the fed ex tracking and that the package went to KY. I can see the photo of the house it was delivered to. They clearly made a wrong label. There is nobody to talk to and they keep telling me to fill out a paper and file a police report. There is no way to report something stolen with the police. My item was not stolen. It was simply sent to the wrong house in a completely different state. They are continuing to charge me for an item I never received and will not have anyone call me to resolve this issue. I have never made a late payment or anything and I’ve purchased so much from them over the years. I just want my order sent to the correct house or for my order to be taken off. I should not pay $200 for an item I don’t have

• Review fromBen L

  Date: 11/27/2024

  1 star
  I have had a fraudulent finger hut account opened up in my name. I have proof of this and have submitted proof. The proof that I have submitted has been enough to successfully determine that I have been a victim of identity theft at other such companies as capital one and the valero corporation because of a data breach caused by AT&T. Finger Hut has never even tried to help me with this problem. I have given my social security number to them which could have been used to prove the inconsistencies, such as false phone numbers used to open up the account and false names and email addresses and many other things, but they refuse to do this. This is dishonest company.