Reviews

Review Details

• Review fromDenis G.

  Date: 03/22/2023

  1 star
  **************** is very poor. I contacted ******************************* the ceo because of the poor response and experience. He had someone else call me back and provide the same poor offer of a coupon on future purchases. The issue is I'm not rich and had to spend $2500 to get a new front differential because Polaris and it's dealerships forgot to put any fluids in. I trusted the experts and now I'm out money. I'm considering suing them. I thought they would have offered to cover the cost as I have proof. But now they just ignore my calls and emails.

• Review fromRussell B.

  Date: 02/28/2023

  1 star
  40k for a 2022 xp4 pro just have a no ride recall on it shortly after purchase. So I have been paying the monthly payment not being able to use it. Made multiple calls to Polaris trying to get a eta just to be told a different story Everytime. Called today and was told a fix has been provided and I half to wait for the dealer to train their techs first before mine can be fixed. And dont worry in good will they are extending the factory warranty 6 months just for my troubles even though I bought the best warranty with the unit. Sounds like I paid **** plus in payments just for another 6 months of warranty. What a joke. When this is fixed Ill be selling and buying something other then Polaris. Lost yet another loyal customer. Good job **********************.

• Review fromshawn k

  Date: 02/23/2023

  1 star
  Polaris is the worst company i've had to deal with in my entire life. every aspect of every encounter had been a monster cluster. Lies, BS, delays, and even stole **** dollars of my money. their lack of concern or professionalism is unreal. from service to sales to online orders. never get calls back like they say they will. they will, lie cheat and steal. their products are so messed up from factory that they are unsafe. then they keep your machine for months, lie about parts and progress. Bill you **** to do factory recall work. cost me an entire season of riding. And even when they try to make things right by offering a coupon... they wait 7 days to ship the in stock items you paid expedited shipping for. they ship it with a generic shipper that wants to take 4 weeks to drive the item to ******... Way to go Polaris... you are the worst company on the planet. You allowed one of your vendors to steal ****************************************************************************************************************** **** bucks for the work when the recalls said NO COST to the Customer. great job!!

• Review fromJack B

  Date: 01/20/2023

  1 star
  DO NOT buy Polaris Products. Odds are you will get a recall on your purchase and not be able to ride or sell your product. They have the worst **************** and do not care about you after your purchase. Again DO NOT BUY Polaris Products.

• Review fromJS F

  Date: 11/30/2022

  1 star
  Polaris issued a stop ride on Rzr xp in September. It has the 925cc turbo engine. It share that power plant and many other power plant parts with the Rzr turbo R. They originally didnt do a stop ride on the turbo r so they could still deliver vehicles and hit delivery metrics for their board. Now a month into owning my $41,000 machine there is a stop ride on the turbo r. They say there is a fix but wont say when it will be available. Hopefully around the end of the year. Someone needs to pull together a class action lawsuit against Polaris for this negligence.

• Review fromRobert L

  Date: 11/23/2022

  1 star
  Own a 2021 xp4 turbo and in July was hit with a recall and another in September. The last recall was a primary clutch recall and a stop ride immediately notice. Its now almost 6 months and Polaris has no solution to the issue and when contacted on any information Im told nothing. All Ive asked was if the fix will be a brand new primary clutch seeing as its defective and blowing apart possibly causing bodily harm and sever damage. *** contacted several times by phone and email and am never told what they plan to do. Makes me wonder if they really care about us consumers and if the fix will be a low quality one.

• Review fromRicky K

  Date: 11/22/2022

  1 star
  Purchased a new 2021 570 and within couple weeks the computer went out. Although it was under warranty I had to pay to get the computer installed. Now I have safety recall and cant use it again during hunting season. Cant use it on the ranch either. Called multiple times and they do not have a fix so it just sits. I guess if I wouldnt have paid cash it wouldve made. difference. And when you call nobodys any help. Sure wish I wouldnt of purchased this. Cant even sell it because it has a recall on it.

• Review fromJohn L

  Date: 11/21/2022

  1 star
  After spending $50,000 on an ATV at Polaris, I ordered almost $5000 in accessories from Polaris off-road. I ordered something online and immediately realized it was the wrong part. I tried to call and cancel, but they were not open. I was able to email them and ask them to cancel the order. However, when I called him on Monday morning to make sure it got canceled. They told me that they could not cancel the order even though the order has not shipped, they would not cancel the order. So now I have to wait for it to come in. Take it back to ***** send it back pay for shipping and then wait for my money to be returned. Needless to say after all of this, I will not be spending any more money at Polaris I will buy my aftermarket parts somewhere else, and I will tell anyone I know to never buy from Polaris off-road, because if you do, you will have trouble returning it. I think this is unbelievable business practices in anyone buying from these people should know about their return policies. They wanted me to return it within one hour, but they were closed. Im not sure how they think I can do that. They are punishing me and I will not give them any more of my money. ??????????

• Review fromDaniel J

  Date: 11/19/2022

  1 star
  Horrible company didn't care at all that the 570 sportsman's I bought from them has been in the shop since day 2 of owning it. Already had a bad brake switch a differential leak and now this recall to stop riding because of faulty wiring . The company told d me things happen....... Even got the dealership involved and they said the same thing to the dealership. All I ask is to extend the warranty on this piece. Never will buy a polaris again learned my ******* Thought this company was the best. These best at s******* people over on junk machines thay cost $10000.

• Review fromDon C

  Date: 11/14/2022

  1 star
  polaris owner all my life. Purchased a 2021 sportsman, owned for 5 days and had to return for a bad transmission. Waited months for the transmission to get fixed. Now I have it back only to be told by Polaris to stop riding it again for wiring issues. No time frame for how long this will take. So Ive got an 800 lb paperweight in my garage. NEVER will I purchase another polaris. First offer I get on this junk, its down the road. Polaris lost a customer.