Reviews

This profile includes reviews for Target Card's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Target Card

  PO Box 1581 Minneapolis, MN 55440-1581

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  Target Card

  5600 Explorer Dr Mississauga, ON L4W 4Y2

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  Target Card

  5600 Explorer Dr Mississauga, ON L4W 4Y2

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  Target Corporation Recovery Services

  PO Box 30171 Tampa, FL 33630-3171

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  Target Corporation Recovery Services

  PO Box 30171 Tampa, FL 33630-3171

Review Details

• Review fromRebecca R

  Date: 05/29/2025

  1 star
  I have a target card for years no issues. Booked a flight so I could get home from a business trip. After that there was a fraudulent charge. Was never informed. Tried to use my card and was declined. Logged on to the website to see anything was wrong. Nothing on there said anything was wrong. Tried to use my card again then got an email saying card was blocked for fraudulent charge. Was planning on buying groceries. Called and there was nothing the could do for me that day except order a new card. Spoke to a supervisor and everything. Said card will be here Tuesday. It's now Thursday. No card. Called today no card was ordered. Best they can do is get the card on Monday when I'll be on my business trip. Asked for a supervisor and have been hung up on three times. This has been the worst experience I have ever with a credit card company. If I had gotten the notification or some indication on my account of what was going on I wouldn't be upset and have card before my trip.

• Review fromJUSTIN B

  Date: 05/15/2025

  3 stars
  Ordered DoorDash then found out out of Tex mex healthy choice then went to target url then saw they werent out but not sure about restock or warehouse process and DoorDash didnt replace with the lemon chicken max that target url showed they had but I think the DoorDash app doesnt have lemon chicken as an option even if the store does which could be a correct process depending on how the rules work so I replacement is no good and I dont get what I wanted.

• Review fromMelissa M

  Date: 05/15/2025

  1 star
  I have been a Target card holder for decades. My husband works for Target. I have never had a bad experience, but they recently underwent "site maintenance" for "upgrades" to the payment site. I can now say that I have had the worst experience of my life with any credit card company, EVER! It started in March, when the site was down for at least a week. Prior to the site going down, I had scheduled a payment to pay off entire balance (usually what I do), but when I went back into the site once it was up again, there was no record of my scheduled payment. So I scheduled another payment to pay off the balance in full. Well, both payments were posted and debited from my bank account on the due date. That was on March 21st, 2025. I have been on the phone with customer service 10 times since then and have still not received my refund back on the overpayment, which is around $3000!!! I was told initially that they cannot reverse the charge and that a paper check would have to be issued (7-10 business days), which is crazy to me. Especially when the overpayment was a direct result of site error. I have been told 3 times over that the check was reissued and mailed again, and then also told that a check was never reissued and that they will rectify and send another check. Literally, every time I get on the phone with someone it is a different story. At this point, this is blatant theft and I may need to seek legal council.

• Review fromLance S

  Date: 05/07/2025

  2 stars
  I was informed that there needed to be additional check on my account. That was supposed to be 3 minutes. That was over 20 minutes ago.I have not used this card in over a month due to frustration too numerous to go into.I seldom seem to be able to enter the right pin. and the beat goes on.

• Review fromDominick R

  Date: 04/21/2025

  1 star
  I use a Red Card Debit card for target which charges my checking account when I use it in store. I changed checking accounts and went to update my banking information but the online service to do so was closed for a week. On 3/17/25 I shopped in target and scanned my app for coupons, but the transaction also processed a payment to my red card. I assumed that since they shut their website down for a week, they would process the payment when my banking was updated. I then received a letter in the mail that I owed a service charge on top of my transaction charge. On 4/1/25 I called to inform them of the situation and they initially refused to waive the service charge of $50. Eventually, I was told I could have my fee waived for this one time despite their website being down being a cause of the issue. In that same call I authorized a payment from my checking account for the total of the transaction. On 4/21/25 I received another letter stating it was a final notice for the amount of the transaction with no service charge. I called customer service and was informed that they incorrectly recorded my account number and could not process the payment I authorized 3 weeks prior. They told me they could not take a debit card payment via phone and my only other option was to mail in a check. I asked why a letter wasnt sent stating that they were unable to process the transaction and was not given an answer. They did inform me that no 3rd letter would be sent and the matter would be referred to collections after 3 months. I opted to mail a check, as the first time they incorrectly processed my payment, and asked for a confirmation letter that the check was received. They stated that they were unable to process a letter for receipt of payment without me calling back after the check was cashed and requesting one. My issues were caused by a series of errors caused by Target Card and they refuse to take responsibility or to apologize for the issue.

• Review fromDerek S

  Date: 04/21/2025

  1 star
  This card is not worth it. Please, seriously consider a different option. Not only is the APR outrageous, but the customer support is less than 1 star. Let me give an example. The website to pay the Target Store credit card went down for maintenance. During the time the website went down, no payments could be made. They did say that all late fees due to the website being down would be waived. The time period that the website was down was the time period that I pay my bill every month. I have had this card for a while and never missed a payment or had a late payment. When the website was back up and running, I made a payment and it went through just fine. That was less then two weeks after my initial try. When I went back to the website the next month to pay my bill, I noticed there was a late fee. I called and the customer service I got was dreadful. They blamed me for not paying the bill, even though the website was down. When I mentioned that, they told me it was my fault for basically "Not figuring it out" and told me the late fee would stay. In the middle of the conversation with the Target customer rep, they just hung up on me. That was absolutely wild. I didn't swear or yell. I just wanted to get to the bottom of it. AT the end of the day, it is just a late fee of $30, which is super annoying, but it won't break the bank for most people. But this is just poor practice on Targets part. It is stealing money from families because Target decided to do work on a website and make it unavailable for payments. Target is not out to take care of its customers, but to squeeze them for every penny they can.

• Review fromShannon S

  Date: 04/14/2025

  1 star
  The customer service is horrendous. I have been hung up on and honestly I am one of those people who tries to "kill them with kindness" They consistently give bad information and you can barely understand what they are saying. I STRONGLY advise never getting one of these cards!!!!!!

• Review fromHillary H

  Date: 04/11/2025

  1 star
  These people are a bunch of jerks. I have amassed massive fees for overdue bills that I never received. Their collections agency, ************, didnt give a c*** and neither did the Target company when I called. When you get no bills, no calls, no letters in the mail and then you find out you owe money only because they reported you to a credit agency - that is total BS. I am livid. Dont get a Target card! I wont even be shopping at Target anymore. Just disgusting behavior. I called to close my card and they didnt even try to keep my business. Just goes to show what really matters- s******* customers to get as much money out of them as they can.

• Review fromSARAH B

  Date: 04/11/2025

  1 star
  Closed my account, after 9 years with them. During a period that they were doing, accounced website/app maintenance. Over a few "returned" payments. In which my accounts had the money available. Did not notify me at all of the issues, no textlike my other cards would do. No email, no letters (probably because I am paperless on my account). There is no excuse for the lack of communication. I have excellent credit, and am an ******** express card holder. I kept this account for the pure sake of my account age. In which they just reuined. I will not be opening a new account with them. The rewards **** anyways. I will not beshopping at target anymore either. This is a loss of about ***** a month. A win for other retailers, sorry for you target.

• Review fromNiurys N

  Date: 04/04/2025

  1 star
  After nearly 16 years with target credit card and zero issues, I went to having to call almost on a daily basis, awful customer service and support. I have spoken to supervisors and agents and none of them have been able to help or answer my concerns - especially A*** (supervisor on duty). Their card management system changed but they screwed up my account on the transfer and no one wants to take responsibility for their mistakes nor offer solutions to fix, instead they treat me with superiority like I dont know anything about the card. Worst company ever!