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Business Profile

Dating Services

LUMA Luxury Matchmaking

Reviews

This profile includes reviews for LUMA Luxury Matchmaking's headquarters and its corporate-owned locations. To view all corporate locations, see

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LUMA Luxury Matchmaking has 3 locations, listed below.

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    Customer Review Ratings

    4.62/5 stars

    Average of 153 Customer Reviews

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    Review Details

    • Review fromLourdes T

      Date: 10/30/2024

      1 star

      Lourdes T

      Date: 10/30/2024

      Don’t waste your money . They do not have a database of qualified candidates . There is absolutely no value , if you are a professional making 7 figures in yours 40s , I promise … you will not like any of the candidates they will present to you , I think they recruit off bumble or match.com , but it’s just a bunch of below average men who don’t own homes , or have 9-5 jobs . That don’t travel , and live very simple lives . If that’s what you want … fine . But you can find that in every corner , there is no need to pay for that . I wasted $12k.

      LUMA Luxury Matchmaking

      Date: 10/31/2024

      Thank you for sharing your feedback. At ****, we take our commitment to high-quality matchmaking very seriously and invest heavily in vetting and personally meeting each candidate in our database. Our clients range from accomplished professionals to remarkable individuals seeking genuine relationships, and we are dedicated to providing each of them with tailored introductions that match their unique preferences and relationship goals.While we initially guaranteed 6 introductions as part of your membership, we provided 12 carefully selected matches to meet your preferences and expectations. Additionally, you received a comprehensive mini-life bio and personality assessment, over 5 hours of personalized date coaching, and continued support to ensure a successful experience.Its also worth noting that while we respected your choices, 6 of these matches were declined based on preferences such as the clothing choices in a single photograph. Despite this, we remained committed to finding introductions that aligned with your standards.We appreciate the positive feedback you shared on several of the introductions, which reflects our dedication to creating meaningful connections. However, were disappointed that your overall experience did not meet all expectations. Please reach out to us directly to discuss any remaining concernswere here to ensure you receive the best possible support and success in your journey.
    • Review fromAndrew C

      Date: 10/07/2024

      5 stars

      Andrew C

      Date: 10/07/2024

      I have been a client of Luma for six months and it is just as advertised! Gina was fantastic throughout the whole process listen to my needs didn’t try to oversell me anything and was very attentive to setting up the right matches for me. Highly recommend this service to the busy professional who’s serious about finding a partner in life!

      LUMA Luxury Matchmaking

      Date: 10/08/2024

      Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LUMA. **** truly cares about her clients, and we're glad her dedication to finding the right matches for you shined through. It's wonderful to know that our service met your expectations. Best of luck on your continued journey to finding your perfect partner! We appreciate your recommendation.
    • Review fromJason P

      Date: 07/29/2024

      5 stars

      Jason P

      Date: 07/29/2024

      Sherry is very thorough and and great at what she does! Highly recommended if you want to be set up with someone that loves what they do!

      LUMA Luxury Matchmaking

      Date: 07/30/2024

      Thank you for your wonderful review! We're thrilled to hear that ******'s dedication and expertise made a positive impact on your experience with ****. Your recommendation means a lot to us. If you ever need anything else, we're here for you!
    • Review fromPatrick K

      Date: 06/19/2024

      5 stars

      Patrick K

      Date: 06/19/2024

      Cecelia contacted me with a match, helped set up a virtual date and followed up shortly after. Both she and Luma do a great job vetting potential matches and I’d recommend their services for sure.

      LUMA Luxury Matchmaking

      Date: 06/20/2024

      Thank you for your kind words! We're delighted to hear that ******* and our team met your expectations. Recommending us is the highest compliment we could receive. Cheers to more great matches! 
    • Review fromBen C

      Date: 06/12/2024

      5 stars

      Ben C

      Date: 06/12/2024

      I was contacted by Cecelia with a Match not far from me. Cecelia did a great job detailing me about the interests, background and goals of what my potential date was seeking.
      She set up a lunch date that worked with both of our schedules. Everything went well and I thought Luma and Cecelia did a great job with this match - fully vetted which is why we hire Matchmakers!
      I'll definitely be letting my single friends know about Luma and their great matchmaking team.

      LUMA Luxury Matchmaking

      Date: 06/13/2024

      Thank you for trusting us with your matchmaking journey, and for recommending us to your friends. We look forward to continuing to provide you and others with meaningful connections.
    • Review fromTatiana S

      Date: 06/04/2024

      5 stars

      Tatiana S

      Date: 06/04/2024

      I am VERY picky and Rebecca did an amazing job with my first match… 10/10. Tall, fit, super handsome, charismatic, funny, chivalrous, and commitment-minded! We had so much in common and great chemistry too. She also picked the best restaurant. We are still seeing each other and very happy!

      LUMA Luxury Matchmaking

      Date: 06/05/2024

      Thank you so much for your wonderful review! We are thrilled to hear that your first match turned out so well. It's wonderful to know that you both have great chemistry and are enjoying your time together. Wishing you both all the best!
    • Review fromPeter P

      Date: 05/29/2024

      5 stars

      Peter P

      Date: 05/29/2024

      I have worked with Cecilia/Catherine and both have been very helpful! Cecilia has identified matches that I wouldn't have found on my own or through the dating apps. Also she provides detailed follow up that helps the individual in terms of what went well on the date and areas for improvement. Also she is always available and is good about following up and follow through. I was somewhat skeptical of the matchmaking process but LUMA has changed my mind on it.

      LUMA Luxury Matchmaking

      Date: 05/30/2024

      Thank you so much for sharing your positive experience with ******* and *********! Were thrilled to hear that ******* has been able to identify matches for you and provide detailed follow-*** that enhance your dating journey. Our team is dedicated to supporting our clients every step of the way, and its wonderful to know that youve found value in our process.We appreciate your trust in **** and are delighted that we could change your perspective on matchmaking. If you need anything else or have any more feedback, feel free to reach out. We're here for you!
    • Review fromRobert B

      Date: 05/27/2024

      5 stars

      Robert B

      Date: 05/27/2024

      Very nice match, she did a good job and worked hard to get us to meet.

      LUMA Luxury Matchmaking

      Date: 05/28/2024

      Thank you so much for your positive review! We are thrilled to hear that you had a positive experience!
    • Review fromDarla J

      Date: 05/20/2024

      5 stars

      Darla J

      Date: 05/20/2024

      I had a fantastic match making experience with Cecilia. She was receptive to what I was looking for and kept me updated along the way.
      I would recommend her to anyone looking for the love of their life.

      LUMA Luxury Matchmaking

      Date: 05/21/2024

      Thank you for your fantastic review! On behalf of ****, we're delighted that you had a great matchmaking experience with *******. Shes dedicated to understanding and meeting our clients needs, and we're glad she kept you informed every step of the way. Your recommendation means a lot to us!
    • Review fromNicole R

      Date: 05/16/2024

      5 stars

      Nicole R

      Date: 05/16/2024

      Cecilia is great to work with. She's responsive, respectful and very professional. Thank you for all your help!

      LUMA Luxury Matchmaking

      Date: 05/17/2024

      We're thrilled to hear that you had a positive experience with *******. She truly is a gem in our team. We appreciate your feedback and look forward to assisting you again in the future!

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