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Business Profile

Department Stores

Target Corporation

Headquarters

Reviews

This profile includes reviews for Target Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Target Corporation has 61 locations, listed below.

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    Customer Review Ratings

    1.09/5 stars

    Average of 330 Customer Reviews

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    Review Details

    • Review fromLaura G

      Date: 03/18/2025

      1 star
      I went into target to return two items that I had purchased via Target online using my Visa credit card. I provided the associate with the receipts, order numbers and all pertinent requested information. The purchased items had been bought well within 30 days and were unworn with all tags attached. The associate, without explanation, tells me that I will received a credit on a gift card instead of my original form of payment. Before I could even ask for clarification she had scanned it and finished the transaction. As I stood there continuing to ask questions as to why she did this she simply laughed and said 'well it's irreversible now so just go find some more shopping goodies to buy!' I have spoken to several people in guest relations, gift card specialists and even had the case escalated to a superior in guest relations. All say there is nothing that can be done.
      It was deceptive and wrong.
    • Review fromKristen M

      Date: 03/18/2025

      1 star
      I used to love Target as an alternative to greedy Walmart and Amazon. I'd praise them to everyone I knew saying the shipping was fast and free just like the competitors and they're return policy was super easy and I liked that they gave back to the community. After being a great customer for literally decades I had my first problem with a return in March 2025 and I'm done with them forever. The breakdown... my husband needed sweats. I bought two 3-packs online, one in size L and one in size XL knowing I would easily return the one that didn't fit. The L didn't fit so I started a return online. Printed off the invoice and sent hubby to our local store to return in person. Customer service wasn't able to "find it" in the system, they even got management involved, to no avail. Came home and contacted customer service. She apologized and added a shipping label to my account. We shipped it off. No refund after weeks. I went into my account. No 'return started' and no shipping label to track. I contacted them again. She asked for tracking. I said it's disappeared. Long story short, she said because it was a third party seller there's nothing she can do, and it needed to be returned in person. I asked her to check my previous conversation telling me to ship it back. She said it's out of her hands. I asked if they could as a courtesy just refund my $35. She said no. I feel for the folks who got this same runaround trying to return something for hundreds of dollars they'll never get back. Because this greedy corporation stole my $35, and have the returned product sitting on their shelves without refunding me, they are now out the thousands I would have spent in future sales. I don't understand it. I didn't buy "third party". I bought from target.com and had it shipped like I always do. I'll miss Target, but I can't allow them to treat me this way. I'm not only out $35, but all the time it took to drive there and back, to ups, and on calls about it.
    • Review fromAmanda P

      Date: 03/10/2025

      1 star
      Absolute garbage customer service. Garbage. Return and refund policies are comical. Waiting 3 weeks for creatine that was shipped and I was charged but it is still delayed with USPS so they’ll just keep my money while I wait for someone to find it? Perfect. Quality of products has steadily declined over the years. I remember thinking back in the day wow their buyers are the best and the prices are good. Now it’s just tacky, cheaply made stuff and close to department store prices in many cases. All this to say it wasn’t hard to be done with them when they showed their lack of respect for basic human dignity by rolling back DEI. I will never shop with them again online or in store but like I said it’s not a loss anyway at this point. May their karma arrive swiftly. Yuck all around.
    • Review fromShirley D

      Date: 02/20/2025

      1 star
      As of today, my family will no longer shop at Target, where we've shopped weekly for almost 10 years. I will not give my money to a company that is bowing to the demands of a fascist government and refusing to stand up for equity and diversity in its workforce. What cowards!
    • Review fromScott M

      Date: 02/19/2025

      1 star
      This is in regards to the Richland TWP North Target in Gibsonia PA 15044. This Target is horribly run/managed. There are never enough cashiers and there no one on the sales floor to assist. Today was the worst though. Went around 4 PM to shop. When I went to checkout, there was only 1 cashier open with a long line. The self checkouts were open but are limited to 10 items, I had more then 10 items. Waited 10+ minutes in line to get to the cashier who seemed like she did not want to be there. No eye contact, no greeting and tossing around my products which I paid for into the bags, luckily nothing was damaged. In the future I really don't care if I have more then 10 items, I will be using the self checkouts.
      I am really hoping someone from corporate reviews these issues and gets this store in shape. I have brought these issues up to the local management team there and they repeatedly promise to resolve, but nothing ever changes.
    • Review fromJulissa M.

      Date: 02/18/2025

      1 star
      There handicap bathroom stall had fecal matter on the wall and a used pad on the floor. There was trash everywhere, clearly no one cleans and it is a health hazard. There manager Alexis is beyond rude along with a couple other employees. Not professional or helpful at all. And the employees talk a lot of profanity out loud. Never been more disturbed by a target before . The bathrooms are such a health concern. Especially the feces.
    • Review fromJulia B

      Date: 02/16/2025

      1 star
      14 day return policy starts WHEN PRODUCT IS SHIPPED so customer doesn’t get full 14 days to return.
    • Review fromShannon F

      Date: 02/11/2025

      1 star
      A once proud and dignified company has turned into a n*zi, fascist hellscape. I used to be a proud shopper, I had a red card, I went there first for everything. I will never spend another penny, the company is evil. I hope it dies, I truly hope everybody turns their back on target. I hope everybody sees it for the fascist, bigoted, racist organization that it is.
    • Review fromLijiao H

      Date: 02/10/2025

      1 star
      I ordered two cabinets from Target online, which were fulfilled by a third-party seller. The delivery experience was frustrating—FedEx left the 80 lb packages on the first floor instead of delivering them to my apartment on the third floor.
      After assembling the first cabinet, I discovered that one of the boards in the second cabinet was the wrong size. I contacted Target’s customer service via online chat, and the representative initially assured me they would follow up. I later received an email requesting pictures, which I provided, but after the weekend passed with no response, I decided to finish assembling the cabinet while waiting for a replacement board.
      On Monday, I called Target customer service and was shocked to learn that the third-party seller does not offer replacements or partial refunds—something no one told me before. Instead, I was told that my only option was to disassemble everything and return the entire cabinet. This was incredibly inconvenient, especially since I had already put most of it together. Had I known this upfront, I would have reconsidered my purchase.
      Target needs to do a better job of clearly stating third-party seller policies before purchase and providing better customer service when defective parts are involved. I expected more transparency and support from a major retailer like Target.
    • Review fromKelsey C

      Date: 01/30/2025

      1 star
      Target has gone down hill. Customer service is terrible. Just exchanged a sweater and the employee tried charging me the difference because I guess it was on sale. I asked, "wouldn't it be an even exchange? Its just a different size." And she didn't say anything, stood there looking annoyed and then shoved the sweater and old receipt at me. I said, "is it done? Are we good?" And she said, " I made it right for you since you're in a bad mood!" And stormed off. I wasn't given a bag or anything, had to go grab a bag from the self check out. There was no need to be rude to me or throw my stuff at me. It was completely uncalled for to treat me like that. I wasn't in a bad mood, I asked a simple question. I just wanted to exchange for a different size so I shouldn't owe any money. I just bought it and I had a receipt. I'm not ever shopping in there again. It shouldn't have been any problem to exchange something I bought 4 days ago with a receipt and I shouldn't have had an employee shove my stuff at me and say that for everyone to hear like I was some problem customer for asking a normal question.

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