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Business Profile

Garbage Removal

Curbside Waste, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.35

Average of 442 Customer Reviews

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Review Details

  • Mark L

    Date: 06/16/2025

    The kind lady who helped me was able to give me a discount on my bill which I greatly appreciated, every little bit helps !! Thanks a lot. Great weekly garbage service I would recommend Curbside to anyone who asks.

  • Zahid T

    Date: 06/02/2025

    Theresa is always awesome. Very helpful. Follow up and great customer service. I had a billing issue, and she resolved it over the phone. Thank you Theresa!!!!

  • Judy s

    Date: 05/22/2025

    Theresa was very helpful in explaining the charges on my bill, realizing that we have two accounts she credited the one that the payments were going into.She was very kind and patient in explaining the bill. Even finding me a better rate.

  • Debra C

    Date: 05/20/2025

    Theresa provided awesome customer service! We are just starting our services with Curbside, and Theresa walked me smoothly through the steps. The costs of service were lower than what we had been paying with a different provider. I especially appreciated a live person answering the phone, instead of computer tree generated prompts just to finally reach a live person. Thank you!

  • Jeanne V

    Date: 05/08/2025

    Theresa has been very kind and respectful when ever we speak and she has resolved a couple issues in a professional manner

  • Jeffrey D

    Date: 05/01/2025

    Curbside Waste has really expensive service for weekly trash and they will raise the price and bill you without notifying you of the huge increase. They also tack on "Fuel" surcharges in excess of $20 for 2 months in addition to the extremely high 2 month trash collection rate. Now they are keeping my May and June two-month payment without refunding the amount back to me, without providing me any service for May and June since I cancelled their service today May 1st. $87 for nothing. That's the type of company they run so run away from this company. Better and cheaper alternatives out there.

  • Beth L

    Date: 04/19/2025

    Attentive customer service, helpful and they are a local company

  • Chris K

    Date: 04/07/2025

    Theresa is always awesome. Very helpful. Follows up and great customer service

  • Jay T

    Date: 04/04/2025

    Very helpful and courteous. Contact was Theresa ********. Thank You

  • Charles L

    Date: 03/29/2025

    After listening to friends and relatives continually complain about poor residential trash collection customer service, I'm glad to admit that we have had an extremely satisfying experience with Curbside Waste. In the six years of being a Curbside customer there have been several times I've needed to contact their customer service department regarding billing and scheduling clarifications. In every instance Theresa has delivered superb service ensuring her customer's needs were fully taken care of before ending the conversation.

Curbside Waste, Inc. is BBB Accredited.

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