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Customer Review Ratings
Average of 442 Customer Reviews
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Review fromMani V
Date: 03/21/2025
1 starMani V
Date: 03/21/2025
This company has a very bad customer service and services, I've paid for extra trash bags to be pick up many times a month and I would always get delay for weeks. Called and spoke to the representative and was giving false service, then I ask for the manager or supervisor. Supervisor was an ass on the phone as well, not very friendly. I finally had it with them, decided to cancel my service and ask them to take their trash bin along with the trash during pick up. I was told that they would come by in 2 days after the trash day and nothing has happen now I was told to wait another week to get it pick up, this is full of BS, they have poor managements and services this is why they will loose lots of customer. I live in a very nice neighborhood and leaving trash bin out is an eye sore to my neighbors! Don't waste your time with this company, there is other company is way better with their service and nicer peoples to speak to on the phone.
Curbside Waste, Inc.
Date: 03/24/2025
Curbside waste does apologize about the issues and customer service you received upon looking into this it looks like there was extra bag issues several times unfortunately we do need those work orders called in 24 to 48 hours prior we will have a supervisor reach out and carts removed asap thank youReview fromJim F
Date: 03/16/2025
1 starBilling dept. Is criminal. Trying to charge me for something 6 months ago. When I've paid 3 bi monthly bills with no mention. We can let my cameras explain in court. Never use this company. I'm embarrassed I fell for there lower prices and zero customer service.Review fromBen H
Date: 03/14/2025
1 starDoor to door guy wouldn't take a "I'll talk to my husband first"from my wife, and kept pushing your nonsense. Did you even get a peddlers license in isanti? I pay way less than you guys anyways, so no I don't want your crappy service. I guess after the first no, you thought you had to come to my door 3 more times. You definitely do not have a peddler's license, I asked and they said they didn't have one. Harassing people is not a great business model. My favorite part was when they threatened to come a fifth time after I told them no this last time.....Review fromJi B
Date: 03/14/2025
5 starsTheresa is always awesome. Very helpful. Follows up and great customer serviceReview fromJon T
Date: 03/06/2025
5 starsI just spoke with one of the nicest and most helpful customer service person I’ve ever dealt with on the phone. Her knowledge and switch Ed’s was amazing. Thank you again Theresa, you are great.Review fromPatricia R
Date: 02/17/2025
5 starsTheresa was a delight to talk with. She walked me through how Curb Side works. Since I am also interested in organic {kitchen waste}, she told me how I can get that feature through Plymouth itself. She could not have been nicer. I was pleasantly surprised. Sincerely, Pat R*****Review fromLorrie D
Date: 02/06/2025
5 starsTheresa was easy to communicate with.Her customer service de-escalation skills helped keep me as a customer. You can immediately tell she was knowledgeable. Her expertise helped answer my questions and resolve my issues/concerns.She made sure to give me her direct # to contact her if I had more questions. Thank you!Review fromLarry H
Date: 02/04/2025
5 starsHad an issue that Theresa was promptly able to resolve with great customer service and friendliness.Review fromKatrina B
Date: 01/20/2025
5 starsTheresa was prompt, super helpful, and kind as she helped me with my account. Great customer service!Review fromCarmen M
Date: 01/20/2025
5 starsTheresa, C.S. Rep is amazing, thoughtful, helpful and efficient! So pleased with her, (and also CJ) She resolved ALL the questions and concerns for me! So refreshed to be treated with respect and professionalism. Thank you again Theresa!
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