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Business Profile

General Contractor

Crew2

Reviews

Customer Review Ratings

4.62/5 stars

Average of 287 Customer Reviews

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Review Details

  • Review fromDebra F

    Date: 05/15/2025

    5 stars

    Debra F

    Date: 05/15/2025

    The job provided by crew 2 was outstanding. Everyone was professional and courteous. Keiser made sure all my questions were addressed. Couldn’t ask for a better outcome, my floors are beautiful

    Crew2

    Date: 05/19/2025

    Thank you so much! I'll be sure to pass your kind words along to all involved.
  • Review fromKami H

    Date: 05/02/2025

    5 stars

    Kami H

    Date: 05/02/2025

    Crew 2 was professional from the beginning. Communication was good. John was an absolute professional in every way in our carpet to Pergo flooring. Perfect job!

    Crew2

    Date: 05/05/2025

    Thank you so much! I'll be sure to pass along your kudos.
  • Review fromForrest E

    Date: 05/02/2025

    5 stars

    Forrest E

    Date: 05/02/2025

    Crew 2 communicated several times before arriving. They arrived on time, and from everything in I can see they did a great job. Very satisfied with their work and would use them again in a heartbeat.

    Crew2

    Date: 05/05/2025

    Thank you so much for taking the time to share! Should the opportunity come up, we would love to serve you again!
  • Review fromJason F

    Date: 04/03/2025

    5 stars

    Jason F

    Date: 04/03/2025

    Installer was prompt, friendly, very efficient with time spent working, and did a great job installing our door.

    Crew2

    Date: 04/07/2025

    That is fantastic! Thank you for sharing. We hope you enjoy your new door!
  • Review from

    Date: 03/30/2025

    5 stars

    Date: 03/30/2025

    From being on time, doing the work right and a great clean up after they were outstanding. I highly recommend.

    Crew2

    Date: 04/07/2025

    I'm glad to hear it all went well. Thank you for the recommendation!
  • Review fromJoe B

    Date: 03/28/2025

    5 stars

    Joe B

    Date: 03/28/2025

    Appreciate the work crew2 did. They were on time, and the communication was at its best! Carpet install was very well done, clean and quick. Once completed they made sure I was very satisfied before they left.

    Crew2

    Date: 03/31/2025

    That is wonderful to hear. I'll be sure to pass the kudos along, and we hope you enjoy your new flooring!
  • Review fromLinda S

    Date: 03/25/2025

    5 stars

    Linda S

    Date: 03/25/2025

    Work was started on time, completed quickly and cleanup was spotless.

    Crew2

    Date: 03/31/2025

    Thank you so much for taking the time to share about your experience!
  • Review fromCindy F

    Date: 03/24/2025

    1 star

    Cindy F

    Date: 03/24/2025

    DO NOT USE THIS COMPANY FOR ANY TYPE OF FLOORING INSTALL - ESPECIALLY Planking!!!!!! BUYER BEWARE. The worst install I have ever seen. Very incompetent work, I could have done better. Customer service is non existent when you need an entire job redone - they don't return phone calls! Perhaps it was just the 2 installers that were totally not experienced. To leave a job how they did and think it looked 'good' is inexcusable not to mention unexcitable and unprofessional. You need to see the photo's to understand... very sad that a company would allow this.

    Crew2

    Date: 03/31/2025

    I'm sorry to hear you are having such a frustrating experience. It is clearly not the kind of outcome either of us would expect or want. I've taken the liberty of forwarding your feedback to management to look into. Thank you for bringing this to our attention.
  • Review fromTrent A

    Date: 03/21/2025

    5 stars

    Trent A

    Date: 03/21/2025

    On time, quick, professional, quality work - everything we had hoped for.

    Crew2

    Date: 03/24/2025

    Thank you so much for taking the time to share about your experience!
  • Review fromKim K

    Date: 03/21/2025

    5 stars

    Kim K

    Date: 03/21/2025

    My husband and I had our new flooring installed on Monday, March 17th and Tuesday, March 18th. The floors look absolutely fantastic. The crew that installed our floors were Ricky, Sean and Trae. This group of men were the absolute best. They arrived on time and started right away on the installation. Ricky, Sean and Trae were friendly, nice, polite and considerate. They cleaned up every day and kept us informed of any issues and updates.
    We are extremely satisfied with the work Ricky, Sean and Trae completed. We would absolutely consider Crew2 for any future installs and if possible I would request Ricky, Sean and Trae to complete the project.
    Thank you Ricky, Sean and Trae for doing a fantastic job on our floor install, putting us at ease, cleaning up the mess and for being very personable and professional.

    Crew2

    Date: 03/24/2025

    Thank you so much for sharing about your experience! I'll be sure the kind words are passed on. We look forward to any future opportunities to work with you

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