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Business Profile

Plumber

Hero Plumbing, Heating, Cooling, Drains & Electrical

Reviews

This profile includes reviews for Hero Plumbing, Heating, Cooling, Drains & Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hero Plumbing, Heating, Cooling, Drains & Electrical has 3 locations, listed below.

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    Customer Review Ratings

    3.62/5 stars

    Average of 114 Customer Reviews

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    Review Details

    • Review fromDavid B

      Date: 11/07/2022

      5 stars
      Kris ******* did a great job diagnosing an issue with our GFCI switch in the kitchen repeatedly tripping, causing our fridge to turn off intermittently. Quickly replaced the faulty outlet. Was very friendly and I’ll be requesting him again for future work we need done.
    • Review fromKathy S

      Date: 10/31/2022

      5 stars
      Mike is great, and everyone at Hero has been so nice, helpful, and efficient. They have done so much in the old house we bought to get it running throughout. Thank you!
    • Review fromMark F

      Date: 10/31/2022

      1 star
      Had Hero out twice in 3 weeks to unplug main line to street. Both times they were very nice and charged me $93. First time they used a small drain cleaner bit and said they could not reach the street. Second visit they used a pressure plug to unclog drain. But there was no warranty because I did not have them scope the line after first visit.
      Then 3 weeks later main drain was backing up again. I called a drain cleaner recommended by a plumber friend and they unplugged line with a bigger machine that went to street and larger cutting bit.
      Disappointed with Hero as I feel they unplugged the line but did just minimal work hoping to come back and get a larger job.
    • Review fromRuth D.

      Date: 10/25/2022

      5 stars
      He was polite, considerate, punctual, organized and efficient. We appreciated his attention to the issue,
    • Review fromJill M

      Date: 10/24/2022

      5 stars
      Hero has always been a good company to work with and I appreciate their knowledgeable workers and respect and kindness!!
    • Review fromSheila P

      Date: 10/20/2022

      5 stars
      Great service from a professional tech. Friendly, through, when above and beyond to give me all options.
    • Review fromDavid R

      Date: 10/17/2022

      5 stars
      **** did an excellent job scoping our sewer line to the street. He gave a thorough explanation of what he found.The line was clear, no further action necessary.
    • Review fromNicholas S

      Date: 10/17/2022

      5 stars
      **** from Hero Heating and Plumbing was very professional and went out of his way to get the parts I needed and get our hot water back in one visit. A+
    • Review fromKaryn M

      Date: 10/14/2022

      5 stars
      Hero is a great company to work with, first on my AC and now furnace. Techs (today was Nick) are professional, efficient, knowledgeable and genuinely care about me and my heating and cooling needs. I have recommended to friends and they have also had positive experiences.
    • Review fromMarvel J

      Date: 10/07/2022

      5 stars
      ***** was very thorough and did a good job of tuning up my furnace. He is friendly and professional. He explained well what he did and did not try to sell me anything but pointed out some potential future needs for repair and replacement. I have used Hero for some time and get a lot of mental relief knowing they will respond quickly to my needs.

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