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Business Profile

Health Insurance

UnitedHealth Group

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for UnitedHealth Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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UnitedHealth Group has 524 locations, listed below.

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    Customer Review Ratings

    1.1

    Average of 1,302 Customer Reviews

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    Review Details

    • Amy L

      Date: 07/10/2022

      If I could give them zero I would. I've been waiting 3 weeks for meds that are over do. They keep telling me to use alliance and then alliance says to use Optum. I'm now going through withdrawals and am very sick. My pharmacist trying calling and the same thing. They won't let me fill maintenance drugs at ********* forcing me to use mail order. Why do I pay for this s***** service. Dont use them unless you want to have serious complications

    • Julie B.

      Date: 07/10/2022

      Julie B.

      Date: 07/10/2022

      UHC is my Part D provider.In refilling an Rx I have taken for almost 20 years, coverage is denied. Instead of paying $18 I am to pay $119. This has nothing to do w/ a deductible.Have called three times, unsuccessful in requesting an escalation of my call. They no longer escalate calls.Medicare is filing a complaint re access, questioning why filling a prescription a week ago was no problem.Medicare also advised me the most I should be paying is approximately $53.. this is fraud.

      UnitedHealth Group

      Date: 07/11/2022

      Due to the protections of the Health Insurance Portability and Accountability Act (HIPAA), I am unable to respond directly to you regarding this review. Since this review provided a copy of the enrollees correspondence and/or a description of the issue, we will be responding directly to the enrollee regarding this review. Sincerely, ******************

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