Reviews
Customer Review Ratings
Average of 191 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDavid K
Date: 06/18/2025
5 starsDavid K
Date: 06/18/2025
Joe…came out today to fix a couple water valves that would not shut off completely. Joe explained different options we could go and etc.
Joe called that he would be a little bit later then the time schedule which was fine and then called when he was on his way.
Very professional and courteous and cleaned up everything and made sure if we had other questions before leaving.
Paul Bunyan Plumbing, LLC
Date: 06/23/2025
Thank you for the great review! We're glad to hear *** provided clear communication, professional service, and left everything in great shape. We appreciate you taking the time to share your experience and are always here if you need anything in the future!Review fromPamela D
Date: 06/16/2025
5 starsPamela D
Date: 06/16/2025
Matt was very knowledgeable and very informative and also very nice. It was kinda expensive but that is not Matt’fault. Very happy with the service he providedPaul Bunyan Plumbing, LLC
Date: 06/23/2025
Thank you for the kind words! We're glad to hear **** provided knowledgeable, informative, and friendly service. We understand concerns around pricing and truly appreciate your understanding. We're happy you were pleased with the service and hope to help again whenever you need us!Review fromKathryn S
Date: 06/16/2025
5 starsKathryn S
Date: 06/16/2025
David did a comprehensive look at the problem and a skillful job at fixing it.Paul Bunyan Plumbing, LLC
Date: 06/23/2025
Thank you for the great review! We're glad to hear ***** took the time to thoroughly assess the issue and skillfully resolve it. We appreciate your trust in Paul Bunyan Plumbing & Drains and are always here when you need us!Review fromBob C
Date: 06/04/2025
5 starsBob C
Date: 06/04/2025
Jordan ****** repaired a ruptured pipe in a very difficult location and replaced the exterior faucet to which it was attached. He also repaired a leak at the bathroom sink and replaced the faucet. He then flushed my water heater and replaced the anode. All service was done with excellent efficiency and courtesy.Paul Bunyan Plumbing, LLC
Date: 06/05/2025
Thank you for the detailed and positive feedback! We're thrilled to hear ****** handled those challenging repairs efficiently and courteously. It's great that everything from the pipe to the water heater maintenance was taken care of smoothly. We appreciate your trust and look forward to assisting you with any future needs!Review fromDebby D
Date: 06/03/2025
5 starsDebby D
Date: 06/03/2025
Anthony came to fix my toilet. He explained what he would be looking for and the solutions. He explained each step as he went. He got it taken care of quickly. Very pleased with the work.Paul Bunyan Plumbing, LLC
Date: 06/05/2025
Thank you for the wonderful review! We're glad ******* took the time to explain everything clearly and fixed your toilet quickly. It's great to hear youre very pleased with the work. We appreciate your trust and are here anytime you need us!Review fromAlicia C
Date: 05/24/2025
5 starsAlicia C
Date: 05/24/2025
Abe came out for a leaking hot water heater. The unit was still (whew) under warranty and was replaced. Abe explained what he was doing, discussed and showed me how hard our water is. Left some options to discuss. I would absolutely recommend using Paul Bunyan!Paul Bunyan Plumbing, LLC
Date: 05/28/2025
Thank you for sharing your experience! Were glad *** was able to assist with your hot water heater and provide helpful information about your water quality. Your recommendation means a lot to us, and we appreciate your trust in **** Bunyan. Were here whenever you need us!Review fromCarol B
Date: 05/24/2025
5 starsCarol B
Date: 05/24/2025
I’ve had Mike ******* & Dave ***** several times & am sad I can no longer get them as they did great work & we’re super nice. This time I had Mike M & had several jobs for him. He did a great job on all the jobs, very pleasant & cleaned up when done. So glad that the plugged side of my sink is no longer plugged & my disposal works without having to buy a new one. I’m a retired RN & appreciate your honor program which saves me money. Thanks Mike & Paul Bunyan.Paul Bunyan Plumbing, LLC
Date: 05/28/2025
Thank you so much for your continued trust in our team! Were happy to hear that **** M provided excellent service and helped get everything working smoothly for you. We truly appreciate your kind words and are honored to support our retired healthcare heroes through the honor program. Thanks again for choosing **** Bunyan were always here when you need us!Review fromScott B
Date: 05/23/2025
5 starsScott B
Date: 05/23/2025
Matthew ******* arrived on time and explained to us what was wrong with our plumbing problem? He gave us several options to choose from to fix the problem. We found him to be very professional.Paul Bunyan Plumbing, LLC
Date: 05/28/2025
Thank you for your feedback! Were glad ******* arrived on time, explained the issue clearly, and provided you with multiple options. Professionalism is very important to us, and were happy to hear ******* delivered. We appreciate your trust and look forward to serving you again!Review fromMark M
Date: 05/21/2025
5 starsMark M
Date: 05/21/2025
Great customer service! Colton was knowledgeable, and very thorough.
Very courteous, and professional.
I have used other Plumbing services in the past.
But will make sure to keep these folks at the top of my list!
They definitely put Customers First !
Thanks !!Paul Bunyan Plumbing, LLC
Date: 05/28/2025
Thank you so much for your kind words! Were thrilled to hear that ****** provided knowledgeable, thorough, and courteous service. Putting our customers first is our priority, and it means a lot to know were at the top of your list. We truly appreciate your trust and look forward to serving you again!Review fromBetty J
Date: 05/20/2025
5 starsBetty J
Date: 05/20/2025
Tim came out to check a waterline leak but found out it was a chimney/roofing problem. Trip charge was waved.Paul Bunyan Plumbing, LLC
Date: 05/28/2025
Thank you for your feedback! Were glad *** was able to accurately identify the issue and help clarify the problem. We always strive to be fair and transparent, so were happy to have waived the trip charge. If you ever need plumbing assistance in the future, were here to help!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.