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Business Profile

Plumber

Paul Bunyan Plumbing, LLC

Reviews

Customer Review Ratings

4.57/5 stars

Average of 191 Customer Reviews

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Review Details

  • Review fromAly H.

    Date: 09/19/2022

    1 star

    Aly H.

    Date: 09/19/2022

    **** is really really nice guy. However, I feel like he was really deceptive which is unfortunate. Quoted me $900 for a repair. $350 an hour. Which upon calling the manufacturer will actually cost me drumroll please $150 labor. People like **** are dangerous. People that can seem so genuine and kind and curious about you and your life but they are only trying to scam you. Interesting how none of your reviews under 4 stars show up when you ****** your company. Wonder if its legal what youre doing. I will be reaching out to BBB and potentially an attorney. Dangerous company.

    Paul Bunyan Plumbing, LLC

    Date: 07/08/2024

    We're sorry to hear about your experience and appreciate you bringing this matter to our attention. Providing transparent and fair pricing is fundamental to our values, and we take your concerns seriously.

    We apologize for any misunderstanding regarding the pricing quote you received. We strive to ensure clarity in all our communications, and we regret if there was any confusion.

    Please contact our customer service team directly so we can discuss this issue further and work towards a resolution. Your satisfaction is important to us, and we want to address your concerns promptly.

    Thank you for your feedback, and we look forward to resolving this matter for you.

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