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Customer Review Ratings
Average of 4,551 Customer Reviews
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Review fromGlen G.
Date: 08/05/2022
5 starsGlen G.
Date: 08/05/2022
They was very professional and more than willing to help me out on a mailing issue I had . Very nice representative I spoke to.
Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromCherish C
Date: 08/05/2022
5 starsCherish C
Date: 08/05/2022
Very polite and helpful with my phone call. Got what I needed changed for my next payment.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromCecil W
Date: 08/05/2022
5 starsCecil W
Date: 08/05/2022
Very friendly and helpful. I appreciated her effort to help me with my issue.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromSharon R
Date: 08/05/2022
4 starsSharon R
Date: 08/05/2022
The customer service representative was great and extremely helpful However, had I not called today I would have had to pay finance chgs! The contract I signed was very misleading ! ( July 31 ) The twelve months start the day you sign the contract but you don’t receive a statement to begin paying until a month after you sign the contract so you’re screwed from the start in avoiding the 12 month no fiancé period. I didn’t even have an acct noto send it to the month of August. I would rewrite my contract or never do business with them again. They did , however , honor the 12 month no fiancé charges. Thank youPreferred Credit, Inc.
Date: 08/12/2022
Thank you for taking the time to review us! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromOleksandr V
Date: 08/05/2022
5 starsOleksandr V
Date: 08/05/2022
Tracey did a great job and answered all my questions promptly and helped me right away! Great job!Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromAndrea P
Date: 08/04/2022
5 starsAndrea P
Date: 08/04/2022
The customer service agent was very friendly and helpful.
Thank you ??Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromVeroncia G
Date: 08/04/2022
5 starsVeroncia G
Date: 08/04/2022
I have had my system or less than two months and if there is any concerns, I call them and they have all the answers.Preferred Credit, Inc.
Date: 08/12/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromKarl P
Date: 08/04/2022
5 starsKarl P
Date: 08/04/2022
Some of the better customer service reps I've ever dealt with. Very courteous and kind. I as able to get accomplished everything between the two reps that took the time to work with me. I would definitely use them again and love it when you can work your needs with a company that is just straight up genuine there to help.Preferred Credit, Inc.
Date: 08/05/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromSherry S
Date: 08/04/2022
5 starsSherry S
Date: 08/04/2022
The representative I spoke with today was extremely understanding and helpful. My experience was fantastic!Preferred Credit, Inc.
Date: 08/05/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromCarolyn A
Date: 08/04/2022
5 starsCarolyn A
Date: 08/04/2022
Talked with Ms. Melanie today. So helpful and answered all of my questions. Looking sooo forward for my LAST payment coming out of my account on tomorrow. PAID-N-FULL. GOD IS GOODPreferred Credit, Inc.
Date: 08/05/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.
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