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Customer Review Ratings
Average of 4,548 Customer Reviews
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Review fromPalaca P
Date: 08/03/2022
5 starsPalaca P
Date: 08/03/2022
Great customer service and very helpful and provided the information that I needed
Preferred Credit, Inc.
Date: 08/04/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromMichelle B
Date: 08/03/2022
5 starsMichelle B
Date: 08/03/2022
Appreciate the great customer service when I need to be informed! :)Preferred Credit, Inc.
Date: 08/04/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromLuis R
Date: 08/03/2022
5 starsLuis R
Date: 08/03/2022
Great and excellent customer service. Very clear, honest and compliantPreferred Credit, Inc.
Date: 08/04/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromMarilyn Z
Date: 08/02/2022
1 starMarilyn Z
Date: 08/02/2022
Terrible experience I will never do business with this company again. They don't even respect SCRA benefits for military.Preferred Credit, Inc.
Date: 08/15/2022
Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Nevertheless, we wish to take this opportunity to remind any Preferred Credit, Inc. customer that through the use of policy, procedure, internal controls, training and auditing, our business operations have been structured to ensure that our account servicing meets all business and legal standards. Additionally, we internally maintain quality assurance, monitoring and training to help ensure that each customers account and concerns are handled properly and with the quality and care they deserve. Anything that does not meet our standards for customer service will be addressed through appropriate action. At Preferred Credit, Inc. (PCI) we proudly support our military and their families and as a company it is a personal goal to strive to do what is right, not what is easy. If your concerns have not already been addressed please allow us the opportunity to assist you further by contacting *************************, our Director of **************** Operations at ************ for additional support. Thank you.Review fromLuis H
Date: 08/02/2022
4 starsLuis H
Date: 08/02/2022
Todo estuvo bien ya salde el equipo el unico inconveniente fue con el ultimo pago me siguieron debitando automaticamente de la cuenta.
GOOGLE TRANSLATE:
Everything was fine and I got rid of the equipment, the only inconvenience was with the last payment, they continued to automatically debit my account.
Preferred Credit, Inc.
Date: 08/03/2022
Thank you for taking the time to review us! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromLeyda G
Date: 08/02/2022
5 starsLeyda G
Date: 08/02/2022
Roxanna fue bien amable y aclaramos todas mis dudas, mi contrato termina el 31 de Octubre y hoy enviaré el ck con el residual de mi vacum Raimbow, esta es la mejor aspiradora del mundo y yo ya llevo 35 años usándola y hasta que muera lo haré.
GOOGLE TRANSLATE:
Roxanna was very kind and clarified all my doubts, my contract ends on October 31 and today I will send the ck with the residual of my Raimbow vacuum, this is the best vacuum cleaner in the world and I have been using it for 35 years and I will do it until I die .
Preferred Credit, Inc.
Date: 08/03/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromKristen T.
Date: 08/02/2022
5 starsKristen T.
Date: 08/02/2022
The girl was super helpful and very nice. I kinda wish I hadn’t of had to call though. You probably need to make sure something is done before u send out a letter.Preferred Credit, Inc.
Date: 08/03/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromFatai M
Date: 08/02/2022
5 starsFatai M
Date: 08/02/2022
It was an awesome experience to talk with Melanie today. She was very helpful especially with the process of buying a home she was willing to help me with what I need. I bought a rainbow vacuum with their credit company and I loved it so much I am happy for their work I would recommend using preferred credit thank you for all that you’ve done to helped me through the process.Preferred Credit, Inc.
Date: 08/03/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromFranklin E
Date: 08/02/2022
5 starsFranklin E
Date: 08/02/2022
Very professional and kind. Used my name and pronounced it correctly. Answered all of my questions.Preferred Credit, Inc.
Date: 08/03/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromJose J
Date: 07/30/2022
5 starsJose J
Date: 07/30/2022
Good service ..........very happy ?? the lady that I got attended by was nice and very helpfulPreferred Credit, Inc.
Date: 08/03/2022
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.
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