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Average of 4,546 Customer Reviews
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Review fromAndre B
Date: 04/01/2025
5 starsAndre B
Date: 04/01/2025
Customer Service representative was very courteous and attentive to my questions.
Preferred Credit, Inc.
Date: 04/02/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromRaymond V
Date: 04/01/2025
5 starsRaymond V
Date: 04/01/2025
PCI was great to work with for my loan. They made the process fast and hassle free. They were fair and able to answer all my questions effortlessly on the spot.Preferred Credit, Inc.
Date: 04/03/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromChristopher G
Date: 03/31/2025
5 starsChristopher G
Date: 03/31/2025
My experience with Kirby is one that was very pleasant and desirable. The are very professional in what they do and how they relate to there customers.
There explanation concerning our transaction was very well spelt out and clear and they made sure i understand everything detail of what is in the contract.Preferred Credit, Inc.
Date: 04/01/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromAria H
Date: 03/28/2025
5 starsAria H
Date: 03/28/2025
Buying a Kirby for my home was the best purchase I’ve made. Can’t forget to mention how excellent the service from most experienced sales man Damien P. and the follow up of my Kirby form agent Nove over the phone. I’m a happy customer in the Kirby family.Preferred Credit, Inc.
Date: 03/31/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromMarlys C
Date: 03/27/2025
5 starsMarlys C
Date: 03/27/2025
Michelle was so helpful by explaining the answers to my question in detail. I appreciate her professional customer service. She deserves a gold star & a raise!
MarlysPreferred Credit, Inc.
Date: 03/31/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromAlexander L
Date: 03/25/2025
1 starBad Bad Bad Service. They dont allow you to pay using a Visa debit card, dont allow you to pay the principal amount. And if you want to make the payment through a customer service representative, they charge you $11.75Review fromFred P
Date: 03/21/2025
5 starsFred P
Date: 03/21/2025
Customer Service is great! Thank you so much and God bless you…Preferred Credit, Inc.
Date: 03/25/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromBryan M
Date: 03/19/2025
5 starsBryan M
Date: 03/19/2025
Love this company. Good customer service, extremely professional. We need more companies like this. Happy to have done business with themPreferred Credit, Inc.
Date: 03/20/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromRebecca C
Date: 03/17/2025
5 starsRebecca C
Date: 03/17/2025
The installers had good manners. And did a good job.Preferred Credit, Inc.
Date: 03/18/2025
Thank you for your 5-star review. We appreciate it and are happy you had a good experience with PCI! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.Review fromAlton C
Date: 03/12/2025
4 starsAlton C
Date: 03/12/2025
All representatives (Katherine) were courteous, concise and prompt with the list of questions. She was also very informative relating to any questions I may have had.Preferred Credit, Inc.
Date: 03/18/2025
Thank you for taking the time to review us! Preferred Credit, Inc. considers itself to be a relationship-driven company. We therefore appreciate any and all feedback in order to ensure we provide the best possible experience and level of customer service. We also encourage anyone who may have questions, comments or concerns about our financing to contact us directly, so that those questions, comments or concerns can be adequately addressed.
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